HTPC Win7 Pro 64bit Crash

Fishdoc

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Attached is the minidump from my crash. This system has been up and running fine since the launch of Win 7 on Oct 22nd. It seems to have occured when going to sleep mode. If someone gets time can you take a look at the minidump and give me an idea what may be the problem, thanks.
 

My Computer My Computer

At a glance

Win 7 Ultimate 64bit Signature EditionAMD Phenom II X4 945 Deneb 3.0GHzG.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3...PNY - NVIDIA GeForce XLR8 GTS 250 1GB DDR3
Computer Manufacturer/Model Number
Home Build
OS
Win 7 Ultimate 64bit Signature Edition
CPU
AMD Phenom II X4 945 Deneb 3.0GHz
Motherboard
ASUS M4A785TD-V EVO AM3
Memory
G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600
Graphics Card(s)
PNY - NVIDIA GeForce XLR8 GTS 250 1GB DDR3
Monitor(s) Displays
22" Hanns G
Hard Drives
Western Digital Caviar Blue WD5000AAKS 500GB 7200 RPM 16MB Cache
PSU
Corsair CMPSU-650TX 650-Watt TX Series 80 Plus Certified
Case
Antec Three Hundred Gaming Case
Cooling
ARCTIC COOLING Freezer 7 Pro Rev.2
Attached is the minidump from my crash. This system has been up and running fine since the launch of Win 7 on Oct 22nd. It seems to have occured when going to sleep mode. If someone gets time can you take a look at the minidump and give me an idea what may be the problem, thanks.




Hi and welcome

this crash was probably caused by both dxgkrnl.sys and nvlddmkm.sys. fortunately both are related to your video driver. The DXG file is the direct x component, and NVLD is the driver

I would update the video driver and at least the one driver below as it is from 2005.
since system files were involved I would run a system file check
type cmd in search>right click and run as admin>sfc /scannow
If you are overclocking stop
if you have a raid update its driver

Hope this helps

Ken J+
]ASACPI.sys fffff880`04200000 fffff880`04208000 0x00008000 0x42476c4c 3/27/2005 9:30:36 PM


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\120109-34694-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e4b000 PsLoadedModuleList = 0xfffff800`03088e50
Debug session time: Tue Dec 1 14:07:49.524 2009 (GMT-5)
System Uptime: 0 days 3:53:58.443
Loading Kernel Symbols
...............................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
............
Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800754f4e0, fffff8800495c140, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+e1140 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800754f4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800495c140, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'hiber_dumpfve' and 'ENG64.SYS' overlap

FAULTING_IP:
nvlddmkm+e1140
fffff880`0495c140 803d51b4970000 cmp byte ptr [nvlddmkm+0xa5c598 (fffff880`052d7598)],0

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0x116

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`06a669c8 fffff880`0455bef8 : 00000000`00000116 fffffa80`0754f4e0 fffff880`0495c140 00000000`00000000 : nt!KeBugCheckEx
fffff880`06a669d0 00000000`00000116 : fffffa80`0754f4e0 fffff880`0495c140 00000000`00000000 00000000`00000002 : dxgkrnl+0x5cef8
fffff880`06a669d8 fffffa80`0754f4e0 : fffff880`0495c140 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`06a669e0 fffff880`0495c140 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`0754f4e0
fffff880`06a669e8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`0455bc02 : nvlddmkm+0xe1140


STACK_COMMAND: kb

FOLLOWUP_IP:
nvlddmkm+e1140
fffff880`0495c140 803d51b4970000 cmp byte ptr [nvlddmkm+0xa5c598 (fffff880`052d7598)],0

SYMBOL_STACK_INDEX: 4

SYMBOL_NAME: nvlddmkm+e1140

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5ce19c

FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Thanks for the fast reply ZZ. I updated to the latest video driver from Nvidia. I am not sure about the ASACPI.exe driver, one dated 3/27/05. I looked in the device manager and did not see a driver with that date.

We use this system for recording shows with an OTA and always had it set for sleep mode with no problems up until today. My wife accidentally powered it down last night and I let it sit all night until this morning. It booted up fine but soon as it went to sleep mode like usual, the 1st time I woke it, we encountered the BSOD.
 

My Computer My Computer

At a glance

Win 7 Ultimate 64bit Signature EditionAMD Phenom II X4 945 Deneb 3.0GHzG.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3...PNY - NVIDIA GeForce XLR8 GTS 250 1GB DDR3
Computer Manufacturer/Model Number
Home Build
OS
Win 7 Ultimate 64bit Signature Edition
CPU
AMD Phenom II X4 945 Deneb 3.0GHz
Motherboard
ASUS M4A785TD-V EVO AM3
Memory
G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600
Graphics Card(s)
PNY - NVIDIA GeForce XLR8 GTS 250 1GB DDR3
Monitor(s) Displays
22" Hanns G
Hard Drives
Western Digital Caviar Blue WD5000AAKS 500GB 7200 RPM 16MB Cache
PSU
Corsair CMPSU-650TX 650-Watt TX Series 80 Plus Certified
Case
Antec Three Hundred Gaming Case
Cooling
ARCTIC COOLING Freezer 7 Pro Rev.2
That's awesome.

This file asacpi.sys is the ATK0110 ACPI utility for the motherboard. Or AI Booster. You can uninstall that completely and enjoy.

You could see if there's an update instead, on the motherboard's official website. Either would be helpful.

You could alternatively, disable it in the device manager. Set the device manager to view | show hidden devices

then look in Non-Plug and Play Drivers section.
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
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