I am having a problem with my new/used laptop

Normly when the X shows up on the wifi icon there is no internet connection. But the wifi connection is working fine. I am typing this reply on my laptop with the X still there. And my tablet and cell phone connect to the wifi also just fine. By the way I did a hard reset on the router already, no change.

RE: Red X on Wireless Network Connection Icon. I don't know much about that. I've seen it myself a few times in the past and resetting the router via the hard reset button usually fixes it for me along with a reboot. However there have been times when I needed to rewire the master socket. Check DNS and try changing to something else.

DNS Addressing - How to Change in Windows 7
 

My Computer My Computer

At a glance

windows 7 home 32 bit, I just changed back fr...amc a6-6310, radon r4 graphics 1800mhz with 4...6.8gbnot sure off hand
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3541
OS
windows 7 home 32 bit, I just changed back from 64 to 32bit
CPU
amc a6-6310, radon r4 graphics 1800mhz with 4 cores
Memory
6.8gb
Graphics Card(s)
not sure off hand
Sound Card
not shure off hand
Monitor(s) Displays
built in lcd
Screen Resolution
1366 x 768
Hard Drives
1 500gb sata internal HDD and 1 250 gb's sata HDD in a USB external USB case.
Keyboard
Wifi with attached wifi mouse
Internet Speed
don't know
Antivirus
Zone Alarm
Browser
Firefox
Other Info
The gateway laptop model MD2614U died because a voltage regulator on the motherboard went poof. The Gateway laptop has been scraped.
Normly when the X shows up on the wifi icon there is no internet connection. But the wifi connection is working fine. I am typing this reply on my laptop with the X still there. And my tablet and cell phone connect to the wifi also just fine. By the way I did a hard reset on the router already, no change.

As I've said already I have seen the same thing happen on my machine. Resetting router and changing DNS along with a reboot has always fixed it for me. Did you try this?

Download Wireless Wizard - MajorGeeks

Warning - it's Ad Supported but just displays small ads in the GUI.

Try Networks > Update Network Profile

Tools > Test & Fix

Additionally have a read through this and see if you can follow the instructions:

Red X on network icon – Windows 7 | TCAT Shelbyville – Technical Blog
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...AMD C-60 APU with Radeon(tm) HD Graphics4.00 GBAMD Radeon HD 6290 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...AMD C-60 APU with Radeon(tm) HD Graphics4.00 GBAMD Radeon HD 6290 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
I did go through everything bellow as far as Securitys. The next screen is grayed out. See the screen capture bellow.



Symptoms –

  • Red X on the network icon (by time on taskbar)
  • Still able to go to the internet
Click “Start or orb”
Run or Search box
type “dcomcnfg” and hit enter
Find: Component Services-Computers-My Computer-DCOM Config-netprofm
Right click “netprofm”
Click on “Properties” select “Security

Navigate to “Launch and Activation Permissions” section changed to “Customize”
Click “Edit”
Click “Add..” Type “LOCAL SERVICE” as the object names then click “OK”
In “Permissions for LOCAL SERVICE”, select “Allow” for “Local Launch” and “Local Activition” Click “OK”, Click “OK”
Reboot



As I've said already I have seen the same thing happen on my machine. Resetting router and changing DNS along with a reboot has always fixed it for me. Did you try this?



Additionally have a read through this and see if you can follow the instructions:

Red X on network icon – Windows 7 | TCAT Shelbyville – Technical Blog
 

Attachments

  • netprofm properties.jpg
    netprofm properties.jpg
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My Computer My Computer

At a glance

windows 7 home 32 bit, I just changed back fr...amc a6-6310, radon r4 graphics 1800mhz with 4...6.8gbnot sure off hand
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3541
OS
windows 7 home 32 bit, I just changed back from 64 to 32bit
CPU
amc a6-6310, radon r4 graphics 1800mhz with 4 cores
Memory
6.8gb
Graphics Card(s)
not sure off hand
Sound Card
not shure off hand
Monitor(s) Displays
built in lcd
Screen Resolution
1366 x 768
Hard Drives
1 500gb sata internal HDD and 1 250 gb's sata HDD in a USB external USB case.
Keyboard
Wifi with attached wifi mouse
Internet Speed
don't know
Antivirus
Zone Alarm
Browser
Firefox
Other Info
The gateway laptop model MD2614U died because a voltage regulator on the motherboard went poof. The Gateway laptop has been scraped.
I have no idea why those settings are greyed out. Are you using a user account with admin rights?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...AMD C-60 APU with Radeon(tm) HD Graphics4.00 GBAMD Radeon HD 6290 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
Click on the Start Button and type in the box at the bottom = Device Manager = and hit your Enter Key. If you see any Yellow Exclamation Marks in it, then there is a problem that needs correcting.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32-Bit - Build 7600 SP1Intel Core i3-2120 3.30GhzKingston 4 GB DDR3 1333 mhzAMD Radeon HD6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 32-Bit - Build 7600 SP1
CPU
Intel Core i3-2120 3.30Ghz
Motherboard
Asus P8Z68-V LX Intel Z68 Socket H2 ATX
Memory
Kingston 4 GB DDR3 1333 mhz
Graphics Card(s)
AMD Radeon HD6670
Sound Card
Sound Blaster Audigy SE 24-Bit
Monitor(s) Displays
Asus VE228
Screen Resolution
1440 X 900
Hard Drives
OCZ Vertex 3 120 GB Sata 3 SSD ==
Kingston SH103/S3 120 G Hyper X 120 GB SSD ==
Western Digital 500 GB Caviar Green 7200 RPM ==
PSU
Corsair CX600M == 600 Watt
Case
NZXT Apollo - Silver with Clear Side Panel
Cooling
Three 120 mm Fans
Keyboard
Microsoft Natural 4000
Mouse
Microsoft Custom Optical 3000
Internet Speed
AT&T Fiber Optic Wireless Network
Antivirus
Microsoft Security Essentials
Browser
Chrome
Other Info
120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks
I don't have a clue eather. Yes my user account has full admin rights.

I have no idea why those settings are greyed out. Are you using a user account with admin rights?
 

My Computer My Computer

At a glance

windows 7 home 32 bit, I just changed back fr...amc a6-6310, radon r4 graphics 1800mhz with 4...6.8gbnot sure off hand
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3541
OS
windows 7 home 32 bit, I just changed back from 64 to 32bit
CPU
amc a6-6310, radon r4 graphics 1800mhz with 4 cores
Memory
6.8gb
Graphics Card(s)
not sure off hand
Sound Card
not shure off hand
Monitor(s) Displays
built in lcd
Screen Resolution
1366 x 768
Hard Drives
1 500gb sata internal HDD and 1 250 gb's sata HDD in a USB external USB case.
Keyboard
Wifi with attached wifi mouse
Internet Speed
don't know
Antivirus
Zone Alarm
Browser
Firefox
Other Info
The gateway laptop model MD2614U died because a voltage regulator on the motherboard went poof. The Gateway laptop has been scraped.
Actually I do know why they are greyed out - I think. It's been a while since I applied settings on my machine so I had forgotten that initially they were greyed out for me also.

In the case where it is greyed out – On the general tab, you will see the Application ID. Write this down. Now open up regedit.
Go to HKEY_CLASSES_ROOT\AppID\the app id
Right click on the key
Permissions
Advanced
Ownership – Change to the Administrator
Click Apply and OK
Give the Administrator Full Control
Close out the registry
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...AMD C-60 APU with Radeon(tm) HD Graphics4.00 GBAMD Radeon HD 6290 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
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