Solved I cannot get my wired speakers to work pc says they are not connected

[anonymousyam]

I recently got speakers for my new computer and i have trouble getting them to work on my new computer. It says when i plug them in that the device does not appear to be plugged in.

Also when i went into dxdiag it said that my computer does not have a sound card so is it a issue with the os or do i need to buy a sound card? where would i buy a sound card if a needed one and how would i install it? or do i just need to download a driver?

I have all these games on my pc yet no sound.

 

[fireberd]

Sorry I missed your post.

What is listed in the Device Manager, Sounds section? Posting a screenshot of that panel would help.

Also, what type of speakers do you have? Do they connect to the green speaker jack on the rear? or are they USB type?

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[anonymousyam]

Sorry I missed your post.

What is listed in the Device Manager, Sounds section? Posting a screenshot of that panel would help.

Also, what type of speakers do you have? Do they connect to the green speaker jack on the rear? or are they USB type?

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

I have some form of logictech speakers i don't know the exact kind. Here are some photos of the problem.

 

[anonymousyam]

Keep in mind the speakers actually are plugged in and they are plugged into the wall so it is not a power issue.

 

[torchwood]

wrong screenshot, this one.

Roy

 

[anonymousyam]

wrong screenshot, this one.

Roy

Well here you go

 

[anonymousyam]

Forgot the attachment

 

[torchwood]

Hi there,
have a read of this post (W8 but same for W7).
https://community.amd.com/external-...md-hdmi-no-sound-output-monitor-speakers.html

Roy

 

[fireberd]

As I see it you do not have the correct sound driver installed for the PC's sound hardware. Only thing listed is "Audio Device on High Definition Audio Bus.

The AMD High Definition Audio Device is for HDMI audio ONLY.

Find out from the PC builder what the sound hardware is (for example Realtek, Connexant, etc) and then install the correct sound driver.

One other option, download and run the free SPECCY program and it will list the make and model of the motherboard. Post that here and I can look up what is on the motherboard.
Speccy - System Information - Free Download

The AMD HDMI would not be the issue since you have "regular" PC speakers.

 

[anonymousyam]

As I see it you do not have the correct sound driver installed for the PC's sound hardware. Only thing listed is "Audio Device on High Definition Audio Bus.

The AMD High Definition Audio Device is for HDMI audio ONLY.

Find out from the PC builder what the sound hardware is (for example Realtek, Connexant, etc) and then install the correct sound driver.

One other option, download and run the free SPECCY program and it will list the make and model of the motherboard. Post that here and I can look up what is on the motherboard.
Speccy - System Information - Free Download

The AMD HDMI would not be the issue since you have "regular" PC speakers.

Operating System
Windows 7 Ultimate 64-bit SP1
CPU
AMD A4-6300 61 °C
Richland 32nm Technology
RAM
8.00GB Single-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
MSI A68HM-E33 V2 (MS-7721) (P0) 39 °C
Graphics
VA2246 SERIES (1920x1080@60Hz)
768MB ATI AMD Radeon HD 8370D (MSI) 9 °C
Storage
931GB TOSHIBA DT01ACA100 SATA Disk Device (SATA) 38 °C
Optical Drives
ASUS DRW-24F1ST c SATA CdRom Device
Audio
AMD High Definition Audio Device
And for all the audio

Audio
Sound Cards
AMD High Definition Audio Device
Wi-Fi Display Virtual Audio Device
Audio Device on High Definition Audio Bus


Does this help?

 

[derekimo]

Your motherboard specs say it has Realtek audio,

https://us.msi.com/Motherboard/A68HM-E33-V2.html#hero-specification

The second one down here is the Realtek driver,

https://us.msi.com/Motherboard/support/A68HM-E33-V2.html#down-driver&Win7 64

You have to select Win7 64 on the left first, (the blue arrow),

 

[anonymousyam]

Your motherboard specs say it has Realtek audio,

https://us.msi.com/Motherboard/A68HM-E33-V2.html#hero-specification

The second one down here is the Realtek driver,

https://us.msi.com/Motherboard/support/A68HM-E33-V2.html#down-driver&Win7 64

You have to select Win7 64 on the left first, (the blue arrow),

View attachment 388456

After i download this what will happen? what will i have to do?

 

[derekimo]

It's a zip file so you will have to unzip it first, that will give you a folder realtek_hd_audio inside that is another folder HD_6.0.1.7806, inside that is an ASIO folder.

Inside that is the installer,



Just double click or right click and open.



Let it install, you may have to restart to get full functionality.

 

[anonymousyam]

It's a zip file so you will have to unzip it first, that will give you a folder realtek_hd_audio inside that is another folder HD_6.0.1.7806, inside that is an ASIO folder.

Inside that is the installer,

View attachment 388457

Just double click or right click and open.

View attachment 388458

Let it install, you may have to restart to get full functionality.

Thanks it worked

 

[derekimo]

You're welcome, glad you got it sorted.