Solved I Cannot Open Any Word Processors - Word 2000 and/or OpenOffice

baumgrenze

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This is about Win7/Pro X64.

This morning I tried to open Word, then Open Office Document. Windows politely informed me that the software had stopped working, not to specific an error message.

What might have changed overnight? I'm old fashioned and habitually let my system rest when I'm not likely to use it for many hours.

thanks,
baumgrenze
 

My Computer My Computer

At a glance

Win 7 Pro 64Intel Core 2 Quad Q6600 (2.4 GHz) Quad Core2 x Crucial 4GB Kit (2GBx2) DDR2 CT2KIT25664A...Sapphire Radeon HD 3870 PCIe 512 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by GamePC/Solid Electric - Palo Alto - on 03/10/08
OS
Win 7 Pro 64
CPU
Intel Core 2 Quad Q6600 (2.4 GHz) Quad Core
Motherboard
Gigabyte GA-P35-DS3P Intel P35 ATX (rev. 2.1)
Memory
2 x Crucial 4GB Kit (2GBx2) DDR2 CT2KIT25664AA800
Graphics Card(s)
Sapphire Radeon HD 3870 PCIe 512 Mb
Sound Card
RealTek audio on MOBO + EDIROL UA-1EX
Monitor(s) Displays
Samsung S24A450BW 24" LED monitor
Screen Resolution
1600 x 1200 at 75 Hz
Hard Drives
2 Crucial 128 Gb SSD (CT128M550SSD1)
one mounted and running Win7/Pro x64
one disconnected containing only Win10/Pro upgrade - in process
1 1TB WD Caviar Black (WD1003FZEX-00MK2A0) (Data drive)
1 2TB Seagate 2TB (PN/ 9JB1N3-576 - ST2000DM001-1ER
PSU
Seasonic S12-HT 650W 80% Efficiency Power Supply
Case
Lian Li PC-B25B
Cooling
Gigabyte Silent-Pipe
Keyboard
Dell MS Comfort
Mouse
HP x4000 wireless
Internet Speed
Sonic FTTN @ 23 Mbps
Antivirus
Avast
Browser
SeaMonkey
Other Info
BIOS: Award Software International, Inc. F6 06/18/2009

System Specs - Updated on 09//16/19
baumgrenze

Any new updates installed?

Did you try restarting you computer?

This procedure works for M$ Office, Open Office, LibreOffice!

Run Office Repair

Choose Control Panel.
Below the Programs heading, click the Uninstall a Program link. ...
Select the Office you wish to repair from the list of programs. ...
Click the Change button. ...
Choose Repair. ...
Click the Repair button.
 

My Computer My Computer

At a glance

Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
Perhaps the Problem is Too Little System Disk Space?

Hello Snick
Thank you for being there with a quick reply.
After a search (we downsized and moved recently) I found the program disks I was asked to use. It took a while for the process to run, like perhaps it was reinstalling over the original install. Unfortunately, I got the same error message after I rebooted and tried again.
Yes, I can open the program. The problem happens when I try to open a Word document on my data disk.
Aha! I may have the culprit. My system disk is almost full. Only 3.75 % free space. Perhaps Word or Windows is balking regarding dynamic memory space? It is a Crucial MX 250 Gb. I will attach a 'space analysis or list of largest files' in ZTreeWin and the cryptic error message.

You've helped me out before. Thanks for your dedication!
baumgrenze
 

Attachments

  • BootDiskFilesBySize _082220.jpg
    BootDiskFilesBySize _082220.jpg
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  • Word2000_Repaired_StillNotWorking082220.jpg
    Word2000_Repaired_StillNotWorking082220.jpg
    32.4 KB · Views: 7

My Computer My Computer

At a glance

Win 7 Pro 64Intel Core 2 Quad Q6600 (2.4 GHz) Quad Core2 x Crucial 4GB Kit (2GBx2) DDR2 CT2KIT25664A...Sapphire Radeon HD 3870 PCIe 512 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by GamePC/Solid Electric - Palo Alto - on 03/10/08
OS
Win 7 Pro 64
CPU
Intel Core 2 Quad Q6600 (2.4 GHz) Quad Core
Motherboard
Gigabyte GA-P35-DS3P Intel P35 ATX (rev. 2.1)
Memory
2 x Crucial 4GB Kit (2GBx2) DDR2 CT2KIT25664AA800
Graphics Card(s)
Sapphire Radeon HD 3870 PCIe 512 Mb
Sound Card
RealTek audio on MOBO + EDIROL UA-1EX
Monitor(s) Displays
Samsung S24A450BW 24" LED monitor
Screen Resolution
1600 x 1200 at 75 Hz
Hard Drives
2 Crucial 128 Gb SSD (CT128M550SSD1)
one mounted and running Win7/Pro x64
one disconnected containing only Win10/Pro upgrade - in process
1 1TB WD Caviar Black (WD1003FZEX-00MK2A0) (Data drive)
1 2TB Seagate 2TB (PN/ 9JB1N3-576 - ST2000DM001-1ER
PSU
Seasonic S12-HT 650W 80% Efficiency Power Supply
Case
Lian Li PC-B25B
Cooling
Gigabyte Silent-Pipe
Keyboard
Dell MS Comfort
Mouse
HP x4000 wireless
Internet Speed
Sonic FTTN @ 23 Mbps
Antivirus
Avast
Browser
SeaMonkey
Other Info
BIOS: Award Software International, Inc. F6 06/18/2009

System Specs - Updated on 09//16/19
Suspicion Confirmed!

I simply deleted a few large temp files and I could again open Word 2000 files.

I guess it is time to pop for a larger SSD and move things across.

Just what I need, another project.

Thanks again, Snick,
baumgrenze
 

My Computer My Computer

At a glance

Win 7 Pro 64Intel Core 2 Quad Q6600 (2.4 GHz) Quad Core2 x Crucial 4GB Kit (2GBx2) DDR2 CT2KIT25664A...Sapphire Radeon HD 3870 PCIe 512 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by GamePC/Solid Electric - Palo Alto - on 03/10/08
OS
Win 7 Pro 64
CPU
Intel Core 2 Quad Q6600 (2.4 GHz) Quad Core
Motherboard
Gigabyte GA-P35-DS3P Intel P35 ATX (rev. 2.1)
Memory
2 x Crucial 4GB Kit (2GBx2) DDR2 CT2KIT25664AA800
Graphics Card(s)
Sapphire Radeon HD 3870 PCIe 512 Mb
Sound Card
RealTek audio on MOBO + EDIROL UA-1EX
Monitor(s) Displays
Samsung S24A450BW 24" LED monitor
Screen Resolution
1600 x 1200 at 75 Hz
Hard Drives
2 Crucial 128 Gb SSD (CT128M550SSD1)
one mounted and running Win7/Pro x64
one disconnected containing only Win10/Pro upgrade - in process
1 1TB WD Caviar Black (WD1003FZEX-00MK2A0) (Data drive)
1 2TB Seagate 2TB (PN/ 9JB1N3-576 - ST2000DM001-1ER
PSU
Seasonic S12-HT 650W 80% Efficiency Power Supply
Case
Lian Li PC-B25B
Cooling
Gigabyte Silent-Pipe
Keyboard
Dell MS Comfort
Mouse
HP x4000 wireless
Internet Speed
Sonic FTTN @ 23 Mbps
Antivirus
Avast
Browser
SeaMonkey
Other Info
BIOS: Award Software International, Inc. F6 06/18/2009

System Specs - Updated on 09//16/19
baumgrenze

Glad you fingered it out! LOL
It's hard to determine the exact problem quite often with the limited data we are provided on the Forum.
Learn something every day!
 

My Computer My Computer

At a glance

Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
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