I can't active my w7 license key on a w7 with service pack 1

[templaries]

Hello

I had to reinstall a windows 7 copy with the upgrade mode (to preserver all the stuff of the machine). All was good but in the process I did not active the copy with my license key. I used a windows 7 copy (with no SP1).

Then, withouy active the copy yet, I updated with the windows update and I installed the service pack 1 update.

Then, the problem is that now I cannot active the copy with my windows 7 license key, because now the operative system is a Windows 7 SP1.

What could i do? I need to unninstall SP1, active the copy and then, install again the SP1.

Thank you very much.

 

[Golden]

Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

 

[templaries]

What I must find in this analysis? The machine with the problem is not mine, is a machine of a customer.

 

[gregrocker]

Did you try to Activate Windows 7 by Phone - Windows 7 Help Forums?

 

[Golden]

What I must find in this analysis? The machine with the problem is not mine, is a machine of a customer.

Paste the requested information and we'll take a look.

 

[templaries]

Ok, I cannot do this until tomorrow. But I want to know if this is a common problem or not. I have rode in many sources that the key is only valid for one edition of Windows 7, in this case, for Windows 7 Professional 32 bits, but the thing is that I update to SP1 without active, and now I cannot activate the copy.

 

[Golden]

It can be common, it depends on the system. The only way to advise a solution is for us to examine the report.

 

[templaries]

It can be common, it depends on the system. The only way to advise a solution is for us to examine the report.

Hello.

This is the report of "licensing" section.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WQDPY-DB6JD-T8V2G
Windows Product Key Hash: nO8K6xeJrMAMQH9uFNwsKTZX5Uw=
Windows Product ID: 00371-OEM-9306647-09728
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {9DFC9D1A-E7A5-4EC8-B00E-C0C696635FE7}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9DFC9D1A-E7A5-4EC8-B00E-C0C696635FE7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-T8V2G</PKey><PID>00371-OEM-9306647-09728</PID><PIDType>8</PIDType><SID>S-1-5-21-3544820390-3968238222-862500024</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6000 Pro MT PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786G2 v01.09</Version><SMBIOSVersion major="2" minor="6"/><Date>20090825000000.000000+000</Date></BIOS><HWID>7B503807018400F8</HWID><UserLCID>0C0A</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora estándar romance(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>956E71733745588</Val><Hash>A55+qHziDeGp2DAjhrwMWcOiUFY=</Hash><Pid>89409-708-4565512-65049</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Versión del Servicio de licencias de software: 6.1.7601.17514

Nombre: Windows(R) 7, Professional edition
Descripción: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Id. de activación: da22eadd-46dc-4056-a287-f5041c852470
Id. de aplicación: 55c92734-d682-4d71-983e-d6ec3f16059f
PID extendido: 00371-00186-066-409728-02-3082-7600.0000-2642014
Id. de instalación: 016275559313585250152054304824743876558061819651181420
URL del certificado de procesador: http://go.microsoft.com/fwlink/?LinkID=88338
URL del certificado de maquina: http://go.microsoft.com/fwlink/?LinkID=88339
URL de la licencia de uso: http://go.microsoft.com/fwlink/?LinkID=88341
URL del certificado de clave de producto: http://go.microsoft.com/fwlink/?LinkID=88340
Clave de producto parcial: T8V2G
Estado de licencia: notificación
Razón de la notificación: 0xC004F009 (período de gracia expirado).
Recuento de rearmado de Windows restante: 3
Hora de confianza: 29/10/2014 9:47:06

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:20:2014 08:07
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAIAAwABAAIAAQABAAAAAQABAAEA6GESdU40jHjI69zMBhomuICfIhXeiDzTqmxMWA==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC COMPAQ EAGLLAKE
FACP COMPAQ EAGLLAKE
HPET COMPAQ EAGLLAKE
MCFG COMPAQ EAGLLAKE
ASF! COMPAQ EAGLLAKE
TCPA COMPAQ EAGLLAKE
SLIC HPQOEM SLIC-BPC

 

[AddRAM]

Is your key for Windows 7 Professional ?

Is that what you installed ?

15 hours and no one has looked at this yet ?

 

[NoelDP]

The problem here looks to be simply that the system wasn't activated inside the grace period - and in that case it has to be activated by phone.


telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you

 

[Layback Bear]

By chance Noel is this what that means.

Clave de producto parcial: T8V2G
Estado de licencia: notificación
Razón de la notificación: 0xC004F009 (período de gracia expirado).
Recuento de rearmado de Windows restante: 3
Hora de confianza: 29/10/2014 9:47:06

 

[NoelDP]

Yup - 'Grace Period Expired' is the English version