I can't uninstall this program.

Jaypaul97

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Hi, I did a system restore to reinstall a program that I had uninstalled. It did not work. For some reason the program was only half heartedly removed, it was still on my PC but fragmented.

So I decided to completely uninstall it...however, I cannot. When I click uninstall it tells me this error that it can't find some uninstall file in my appdata folder. The setup.exe for that program also tells me the same thing. So now I cannot reinstall it because I can't uninstall it in the first place!

How can I force uninstall it?
 

My Computer

OS
Windows 7 64-bit
So you can't uninstall and also not install?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Yes that is why I'm in a sticky situation
 

My Computer

OS
Windows 7 64-bit
Could you give us a clue what program you are having problems with.
You stated you tried a restore point and it didn't work. Can you use any restore points before you tried the uninstall?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Even using a restore point of a day before it is fragmented. The restore does however tell me "your documents weren't affected" which I don't nessicarily want.

I know I could restore previous versions of the appdata but that seems like a bad idea. I could open previous versions of it and see if maybe I can copy and paste that uninstall file though...
 

My Computer

OS
Windows 7 64-bit
What does it say exactly when running setup.exe ?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Usually, when I encounter something like this, I use one of two tools (or both). Revo Uninstaller may be able to remove it. If not, I use CCleaner to scan the registry and remove any keys related to the software, so I can uninstall/reinstall it.
 

My Computer

OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
Thy this!

Go to start/ Control panel/ Programs/ Uninstall a program

Then select the corrupt program and select uninstall.

Hope that helped
 

My Computer

OS
windows 7 32 bit
Usually, when I encounter something like this, I use one of two tools (or both). Revo Uninstaller may be able to remove it. If not, I use CCleaner to scan the registry and remove any keys related to the software, so I can uninstall/reinstall it.

This is your best method of removing this easily. Otherwise you might have to manually hunt the items down, but I would suggest Googling if the program has a separate uninstall application that you can use.
 

My Computer

Computer Manufacturer/Model Number
Me
OS
Windows 7 Pro x64
CPU
Intel Core i7 920
Motherboard
ASUS P6T Deluxe V2
Memory
Corsair XMS3 12GB (3x2GB) DDR3 1333
Graphics Card(s)
EVGA GTX 470 1280MB GDDR5 DX11
Monitor(s) Displays
ASUS VW246H | ACER AL2216W
Screen Resolution
3600x1080
Hard Drives
1x Corsair Vertex 3 SSD (120GB)
1x Corsair Vertex 2 SSD (60GB)
2x Western Digital Black (500GB/1TB)
1x External WD Green eSATA (1TB)
PSU
Corsair 850HX
Case
Velocity Micro FullTower
Keyboard
Logitech G110
Mouse
Logitech G500
Internet Speed
http://www.speedtest.net/result/1226664359.png
Antivirus
MSE
Browser
Chrome
Other Info
Logitech Z-5500 5.1 Surround Sound
Logitech C260 Webcam
Creative Fatal1ty Headset
Usually, when I encounter something like this, I use one of two tools (or both). Revo Uninstaller may be able to remove it. If not, I use CCleaner to scan the registry and remove any keys related to the software, so I can uninstall/reinstall it.
I agree with this 100%.

If what you were trying to uninstall is/was an Anti-Virus program you might have to get the uninstaller from the company. But Revo with Ccleaner in combination should do it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
My post #4 requested what program you are trying to remove. Jaypaul97 we need information from you to help you.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I agree with Deacon and personally even if I use Revo I like to check in regedit for entries that have been left behind. If I find them there I just delete the whole entry.

I've had to resort to this in the past for really persistent stuff like the AVG toolbar etc

Mind you it still would be nice to know what program this is?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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