I got BSOD while playing dota 2

amir tava · Nov 11, 2013

hi guys i was playing dota 2 and suddenly my pc restarded and i got BSOD here is the file please take a look at the file and help me oh and nothing in my pc is overclocked if someone can help me it would be awesome thanks a lot and have a nice day! and i also got the BSOD at 1:29 am
and here is my System Specs
OS Windows 7 Home Premium x64 SP1
CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
Motherboard ASUSTeK Computer INC. P8Z68-V GEN3
Memory G.SKILL Sniper Series 8GB DDR3 1866 (PC3 14900)
Graphics Card ASUS GTX660 TI-DC2O-2GD5
Sound Card HT | OMEGA Claro Halo
Hard Drives 1TB SATAII/128GB SSD

amir tava · Nov 11, 2013

hi guys someone please help me please thanks a lot!

x BlueRobot · Nov 11, 2013

Code:

[COLOR=Red]BugCheck 124[/COLOR], {[COLOR=Blue]0[/COLOR], [COLOR=SeaGreen]fffffa8007065028[/COLOR], be200000, 5110a}

Probably caused by : GenuineIntel

Code:

0: kd> [COLOR=SeaGreen]!errrec fffffa8007065028[/COLOR]
===============================================================================
Common Platform Error Record @ fffffa8007065028
-------------------------------------------------------------------------------
Record Id     : 01cede49de6c3782
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 11/11/2013 9:28:21 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80070650a8
Section       @ fffffa8007065180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : [COLOR=Red]Cache error[/COLOR]
Operation     : [COLOR=Red]Generic[/COLOR]
Flags         : 0x00
Level         : [COLOR=Red]2[/COLOR]
CPU Version   : 0x00000000000206a7
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa80070650f0
Section       @ fffffa8007065240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : a7 06 02 00 00 08 10 00 - bf e3 9a 1f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8007065240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007065138
Section       @ fffffa80070652c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : [COLOR=Red]G[/COLOR]CACHE[COLOR=Blue]L2[/COLOR]_[COLOR=SeaGreen]ERR[/COLOR]_ERR (Proc 0 Bank 5)
  Status      : 0xbe2000000005110a
  Address     : 0x0000000071c7e980
  Misc.       : 0x000000d080014086

The first part of the error indicates a Generic transaction error type, the second part indicates that the level in which the error occurred at was the Level 2 cache. The last part shows a generic request during the error.

Run the Small FFT's, Large FFT's and Blend Test for a few hours each. Do not let the temperature exceed 80*C.

http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

Enable "Round off checking" before the test (see first post below tutorial).

Code:

0: kd> [COLOR="SeaGreen"]!sysinfo machineid[/COLOR]
Machine ID Information [From Smbios 2.6, DMIVersion 38, Size=3647]
BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = American Megatrends Inc.
BiosVersion = 3101
BiosReleaseDate = [COLOR="Red"]02/06/2012[/COLOR]
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
SystemFamily = To be filled by O.E.M.
SystemVersion = System Version
SystemSKU = To be filled by O.E.M.
BaseBoardManufacturer = ASUSTeK Computer INC.
BaseBoardProduct = [COLOR="Red"]P8Z68-V GEN3[/COLOR]
BaseBoardVersion = Rev 1.xx

Code:

0: kd>[COLOR="SeaGreen"] !sysinfo cpuspeed[/COLOR]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [COLOR="Red"]3399[/COLOR]

Please stop any overclocking, and reset the BIOS settings back to default.

amir tava · Nov 11, 2013

x BlueRobot said:

Code:

[COLOR=Red]BugCheck 124[/COLOR], {[COLOR=Blue]0[/COLOR], [COLOR=SeaGreen]fffffa8007065028[/COLOR], be200000, 5110a}

Probably caused by : GenuineIntel

Code:

0: kd> [COLOR=SeaGreen]!errrec fffffa8007065028[/COLOR]
===============================================================================
Common Platform Error Record @ fffffa8007065028
-------------------------------------------------------------------------------
Record Id     : 01cede49de6c3782
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 11/11/2013 9:28:21 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80070650a8
Section       @ fffffa8007065180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : [COLOR=Red]Cache error[/COLOR]
Operation     : [COLOR=Red]Generic[/COLOR]
Flags         : 0x00
Level         : [COLOR=Red]2[/COLOR]
CPU Version   : 0x00000000000206a7
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa80070650f0
Section       @ fffffa8007065240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : a7 06 02 00 00 08 10 00 - bf e3 9a 1f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8007065240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007065138
Section       @ fffffa80070652c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : [COLOR=Red]G[/COLOR]CACHE[COLOR=Blue]L2[/COLOR]_[COLOR=SeaGreen]ERR[/COLOR]_ERR (Proc 0 Bank 5)
  Status      : 0xbe2000000005110a
  Address     : 0x0000000071c7e980
  Misc.       : 0x000000d080014086

The first part of the error indicates a Generic transaction error type, the second part indicates that the level in which the error occurred at was the Level 2 cache. The last part shows a generic request during the error.

Run the Small FFT's, Large FFT's and Blend Test for a few hours each. Do not let the temperature exceed 80*C.

http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

Enable "Round off checking" before the test (see first post below tutorial).

Code:

0: kd> [COLOR=SeaGreen]!sysinfo machineid[/COLOR]
Machine ID Information [From Smbios 2.6, DMIVersion 38, Size=3647]
BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = American Megatrends Inc.
BiosVersion = 3101
BiosReleaseDate = [COLOR=Red]02/06/2012[/COLOR]
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
SystemFamily = To be filled by O.E.M.
SystemVersion = System Version
SystemSKU = To be filled by O.E.M.
BaseBoardManufacturer = ASUSTeK Computer INC.
BaseBoardProduct = [COLOR=Red]P8Z68-V GEN3[/COLOR]
BaseBoardVersion = Rev 1.xx

Code:

0: kd>[COLOR=SeaGreen] !sysinfo cpuspeed[/COLOR]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [COLOR=Red]3399[/COLOR]

Please stop any overclocking, and reset the BIOS settings back to default.

oh hi i will do the test thingy but for the overclocking im not doing any overclocking i rmeber i reset it to default while ago maby it change back by itself?

amir tava · Nov 11, 2013

hey so i downloaded Prime95 to do the test thing and you told me when the temperature exceed 80*C. to stop right? so i only run the program for 1 minute and i was checking temperature with CPUID HWMonitor and i saw it went to 80*C and i exit the program right away any more suggestions ?
so i got scared something might happend so i stopped it right away

Edit: I also cleaned my inside case with dust cleaner so i tough it might help

amir tava · Nov 12, 2013

anyone please

x BlueRobot · Nov 12, 2013

Have you cleaned the computer throughly? Heatsinks and fans etc. Try running the test again.

Please stop thread bumping, there's quite a large time difference between us - http://www.sevenforums.com/general-discussion/8-forum-rules-info-please-read.html

amir tava · Nov 12, 2013

x BlueRobot said:
Have you cleaned the computer throughly? Heatsinks and fans etc. Try running the test again.

Please stop thread bumping, there's quite a large time difference between us - http://www.sevenforums.com/general-discussion/8-forum-rules-info-please-read.html

yes i cleaned my pc yesterday for the dust with dust cleaner so when i do the test when my tempurture gets to 80 is it k or i should stop it right away?

x BlueRobot · Nov 13, 2013

Does it still get to 80*C? I've already provided the answer to your question in my first post.

amir tava · Nov 13, 2013

x BlueRobot said:
Does it still get to 80*C? I've already provided the answer to your question in my first post.

thank you for you're reply and time sure i will do the test
and you also told me that my cpu is overclocked can you please tell how to set it back to normal speed with screen shots im bad with bios settings my motherboard is ASUSTeK Computer INC. P8Z68-V GEN3
so i did the test today and it goes to 84 again

amir tava · Nov 13, 2013

oh and i was wondering where you see the numbers that say's
MaxSpeed: 3300 CurrentSpeed: 3399 because when i look at my cpu it says 3.30GHZ

x BlueRobot · Nov 14, 2013

How many hours did you manage to complete the test for? You should do a hour at least. Try removing the side panel if it helps, and here is how to set the BIOS to it's defaults - How To Clear CMOS (Reset BIOS)

Those figures are within the dump file.

amir tava · Nov 15, 2013

x BlueRobot said:
How many hours did you manage to complete the test for? You should do a hour at least. Try removing the side panel if it helps, and here is how to set the BIOS to it's defaults - How To Clear CMOS (Reset BIOS)

Those figures are within the dump file.

again thanks for your time and help sorry again what do you mean by removing side panel? and i also run the test for 15 min because my temparture got at 84*c even when i cleaned my pc with dust cleaner

x BlueRobot · Nov 15, 2013

View attachment 293709

Both side panels can be removed, but you will want to remove panel not mounted to the motherboard.

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