I have a very unfortunate issue(crash)

[Sato0]

My computer was getting bsods a few seconds after i logged in but not in safe mode due to a problem with iastor.sys. I tried doing some troubleshooting myself by stopping some processes and applications that weren't running in safe mode from starting in normal mode but I think that I may have stopped an important process or application from starting. Now I can't even get to the login screen, it automatically asks me to do startup repair or start normally; starting normally will just bring me back to that. The start up repair tells me that I cannot repair my computer automatically and:
ProblemEventName: StartUpRepairOffline
Problem signature 01 and 02: 6.1.7600.16385
Problem Signature 03: Unknown
Problem Signature 04: 21200372
Problem Signature
05: AutoFailover
06: 5
07: 0x8e
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

The diagnosis repair said that the root cause is: bugcheck 8e. parameters = 0x0000005, 0x8364db40, 0xb390176c, 0x0

Also, before the crashes I used a program called UnHack Me as an anti-rootkit for a variant of the google redirect virus(all requests to google were actually sent to something else(though it was masked with actual google) and search results were referral links for the virus owner) I had(which btw msse and norton didn't detect). UnHack Me also ran a few registry tests which might have caused problems. When I try to do a system restore I get an error(for all of the points): 0x800700b7. The startup repair command pompt also gives me problems:
sfc /scannow
Beginning system scan. This will take some time.
There is a system repair pending which requires reboot to complete. Restart windows and run sfc again.

chkdsk /r
The type of file system is NTFS.
Cannot lock current drive.
Windows cannot run disk checking on this volume because it is write protected.

The memory check also failed.

Also my specs are Windows 7 on a Dell Vostro Laptop, intel core duo processor.

I think that I provided a good amount of information,
Please help if you can

 

[Sato0]

I also get a bsod for about half a second while windows is starting(with the glowing windows) but it doesn't have an error code... Then my computer restarts.

Model: Vostro v13

 

[writhziden]

Is this thread solved as indicated, or do you still need help? I would be glad to provide any assistance that might be needed.

If it is solved, would you mind posting the steps that solved it?

 

[Sato0]

Is this thread solved as indicated, or do you still need help? I would be glad to provide any assistance that might be needed.

If it is solved, would you mind posting the steps that solved it?

This is not solved, the status was an accident.
I restored my computer to the factory image and it couldn't begin the installation process, after having more half-second bsods at first.

 

[writhziden]

Clear the CMOS and reset your hardware/software connections for the BIOS:

1. Go into your BIOS and load default settings to clear the CMOS memory.
2. Save Settings and exit the BIOS.
3. Shut down and turn off the computer.
4. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
5. Hold down the power button for 30 seconds. This closes the circuit and ensures all power from components is drained to clear the software connections between the BIOS and hardware and clear any corruption in the temporary memory.
6. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall.
7. Turn it on to reinitialize the software connections between the BIOS and hardware.

Let us know if you are then able to do the factory image recovery.

 

[Sato0]

My laptop doesn't seem to have a removable battery.

 

[writhziden]

The battery is removable, but it requires taking the computer apart (I do not recommend this). Do you happen to have the recovery discs for the system? You should have made these the first time you turned the computer on after you bought it.

 

[Sato0]

The battery is removable, but it requires taking the computer apart (I do not recommend this). Do you happen to have the recovery discs for the system? You should have made these the first time you turned the computer on after you bought it.

I don't believe that I have any recovery disks(unless you're talking about the OS disk).

 

[writhziden]

The OS disc would work. You could also use a repair disc if you did not have an OS disc. You need to get to the Recovery Environment (RE) where Startup Repair is listed. In the RE, open the command prompt.

1. Type
   diskpart​
   and let Diskpart load.
2. Type
   list disk​
   and find the disk number corresponding the disk that your Windows system is on. It should be the only disk with a size attributed to it in a laptop.
3. Then type
   select disk 0​
   assuming your disk number is 0 (mine is).
4. Now type
   list partition​
   and make a note of which partition contains the operating system files (if you know what size your Windows partition is). Also make a note of whether there is a system reserved partition, usually with 100 or 200 MB in size. This is very important to get correct, so if you are not sure, ask us.
5. If you have a system reserved partition with a size in the 100-200 MB range, choose that partition. Otherwise, choose the partition containing the Windows files.
6. Type
   select partition 1​
   assuming the partition containing the appropriate files is partition 1.
7. Type
   active​
   to mark that partition as active. This signifies that this partition which contains the boot/operating system files is now active.

Now try running startup repair three times with a reboot between each. http://www.sevenforums.com/tutorials/105541-startup-repair-run-3-separate-times.html

 

[Sato0]

Is it necessary to do this from a disk(OS/repair) or can I use the startup repair that I see?(as I'd have to go out and buy an external disk drive)

 

[writhziden]

You can use the startup repair that you see.

 

[Sato0]

Is it necessary to do this from a disk(OS/repair) or can I use the startup repair that I see?(as I'd have to go out and buy an external disk drive)

You can use the startup repair that you see.

Either that didn't work or I did it wrong.
It still says that the windows installation process cannot begin.

 

[writhziden]

Alright, it appears you may have done the chkdsk command incorrectly, so I will provide better steps.

Use http://www.sevenforums.com/tutorials/666-advanced-boot-options.html to select Repair Your Computer and get to the http://www.sevenforums.com/tutorials/668-system-recovery-options.html. Then select the command prompt. Do the following:

chkdsk /r c:
chkdsk /r d:
chkdsk /r e:
chkdsk /r f:​

.etc until you get the message that the volume could not be opened for direct access. For any drives that do not give the message:
Windows has checked the file system and found no problems
run chkdsk again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.

I realize you may only have one disk show up in Windows explorer, but you may have more than one disk through recovery options. This is because the system creates a hidden boot partition (which will be C: in recovery), you may have a recovery partition for your PC that is hidden (which will be D: in recovery), and you will have your primary Windows partition (which may be E: in recovery). A custom PC will likely have at least C: and D: to scan.

 

[Sato0]

I ran it on c: and d: which were the only two that I could find aside from x: which gave me the same problem I got when I tried just(chkdsk) the first time. D: was the largest and took about 45 minutes each time.

It still says that the installation process cannot initiate.

 

[writhziden]

Try the steps in: How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

If that does not work, we are running out of options...

 

[Sato0]

-.- BootRec didn't work, considering that I don't even have a windows installation on my computer(that being the problem).

 

[writhziden]

Well that would explain why you cannot get to the login screen. You did not tell us that part. :banghead:

I would suggest a full format and re-install; or are you trying to recover data? I am really confused now as to what is happening with your system since you did not provide ALL information.

 

[Sato0]

Well that would explain why you cannot get to the login screen. You did not tell us that part. :banghead:

I would suggest a full format and re-install; or are you trying to recover data? I am really confused now as to what is happening with your system since you did not provide ALL information.

First my computer crashed then I formatted my windows partition or w.e and it was replaced with the Dell windows 7 factory image. I have indeed mentioned it, or did 'The installation proccess cannot initiate.' confuse you? Well I've turned restart on system failure off and received another error upon the beggining of the windows installation plus an automatic disk check on x:.

"Windows Setup experienced an unexpected error. To install Windows, restart the installation."

 

[Sato0]

Is this thread solved as indicated, or do you still need help? I would be glad to provide any assistance that might be needed.

If it is solved, would you mind posting the steps that solved it?

This is not solved, the status was an accident.
I restored my computer to the factory image and it couldn't begin the installation process, after having more half-second bsods at first.

I also gave you the direct information in my first reply to you.

 

[writhziden]

Alright, I was confused by your first post and forgot about the factory image. I also was confused as to how you were getting into a recovery environment without Windows installed, and I still am. Regardless, we need to determine which partition has your factory system image on it, which partition is supposed to have the Windows files on it, and so forth. Can you get into the recovery environment, run command prompt, and do the following sequence while posting the output from the prompt:

diskpart
list volume
​

Also, as to my error:
My apologies for getting a little sidetracked. In order to run Startup Repair, your system would have to be picking up on a Windows installation. As I understand it, you are able to get to the Recovery Environment (RE) through http://www.sevenforums.com/tutorials/666-advanced-boot-options.html because you do not have an install disc or recovery discs in the system and would need an external drive to run them. The only other method that I can think of that might allow you to see the RE is the recovery partition, but I would not expect Startup Repair to be able to run without a Windows installation on the computer.

Where do you receive the message that the Windows installation cannot continue? The steps you have taken to get to this message have also been a bit vague...