I have Lost my Genuine version of Windows

SaraHa7

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Hello EveryOne ,

I am a new member here and I would be very grateFul if you help me with my big problem that I caused mySelf :cry: :cry: :cry:.
My problem is as follows :
I have a laptop HP 620 with Windows Professionnal 64 bits (genuine) running on it , as I have only one partition which is the C (that contains everything the System and my Personnel Documents) I decided to find out how can I partitionate my disk without Formating it , so that i would not lose my genuine version of Windows , I looked out on the Internet and I found out an application that my help (Partition Wizard) , I downloaded it and installed it on my computer. I was able to minimize the size of the Disk C into 150 GO , but the Unllocated Rest (130 GO) I could not use , everytime I try to create a partition on it an error message shows up to tell me it's not possible, once again I googled the matter and I found out that in order to create a new partition I have to transform my PRIMARY PARTITION into LOGICAL one :shock: :shock:...actually when I attempted to do so I had a warning telling me that by transforming the C it may become not bootable :huh: ...I adventured and I transformed it into a logical partition (It is very stupid I know :o :o) and the next time I tried to run my LapTop there was the D Partition I was looking for but My primary Partition has gone away :cry: ...in order to Restitute my Documents I installed a Seven Titan (not a genuine version ) on the D partition.
Now when I start my laptop I have two options :
1-Windows 7 ( the one I installed on the D Partition ) , from here I can access to the OLd C Partition and everything in it (my old programs , my drivers ...etc ) and;
2- A RAMDISK (which I don't know what is it !! ) which contains my Old C:/
I Am very sorry for this long message but i will be very very Gratetful if you help me restitute my Windows and all my programs .
 

My Computer My Computer

At a glance

Windows Professionnal 64 bits
OS
Windows Professionnal 64 bits
DO NOTHING yet! - first we need to see how Windows sees your disk.
If your disk does have only one partition on it, there is no need whatever to create a Logical drive, unless the current installation is into other than a standard basic partition.
Please open Disk Managment (diskmgmt.msc) and take a screenshot - attach the screenshot to your reply.

The we can hopefully see what you've done.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thank you very much for your reply but I don't know how to open the Disk Managment (diskmgmt.msc)
 

My Computer My Computer

At a glance

Windows Professionnal 64 bits
OS
Windows Professionnal 64 bits
click on the Start button
in the Search box, type
Disk Management
and hit the Enter key once the serch has completed

...or
in the Search box type
diskmgmt.msc
and hit the Enter key
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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Oh right , here is the screenshot of my DiskManagement
 

My Computer My Computer

At a glance

Windows Professionnal 64 bits
OS
Windows Professionnal 64 bits
Oh lordy!
I do wish that manufacturers would restrict themselves to ONE recovery partition!

I have my doubts that there's going to be ab easy way out of this - you appear to have reinstalled Windows into the in the new logical partition you created.

I'd better call in some help on this - it's not really my speciality.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Sarah,

Question 1: What version of Win 7 came with your laptop?

Question 2: Did you wisely create the recovery dvds?

On the bottom of your laptop or in the battery compartment ( you will need to remove the battery to check), you will see a sticker with a 25 character product key.

Do NOT put that key into a post.

Question 3: Do you have the key?

That is 3 questions. I'm looking forward to 3 answers.

karl
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
The problem is that you converted the System Reserved partition to Logical so it can no longer host the System boot files, when you should have only converted C so that you could shrink it to add as many adjacent Logical Partitions as you wish. This is the best way to add partitions when you want to keep the HP Recovery and Tools partitions bootable.


  1. To undo this mess, boot into free Partition Wizard bootable CD, rightclick E to Modify>Set to Primary, OK, Apply step.
  2. If it converts, next rightclick E again to Modify>Set to Active, OK.
  3. Then rightclick E again to remove the drive letter, click OK.
  4. Then click on the HD to highlight it, from Disk tab select Rebuild MBR, OK, Apply all steps.
  5. If Win7 will not boot then reboot into Win7 installer System Recovery Options or System Repair Disk to run Startup Repair - Run 3 Separate Times until Win7 boots and System partition holds the System Active flags.
This leaves you with the OS partiiton being relocated away from the faster reading speeds on the left side of the HD. This is really strange incompetence at adding another partition. I would probably use this as an opportunity to consider abandoning the inferior HP Factory preinstall with its crippling bloatware and useless duplicate utilities to get the superior Clean Reinstall - Factory OEM Windows 7.
 
Hello Karl ,

Answer 1 : I bought my LapTop with windows7 professionnal (64 bits )

Answer 2 : I am afraid that stupidly I did not :o :o !!

Answer 3 : Yes I do Have the key

Here are the Three Answers .

Sarah
 

My Computer My Computer

At a glance

Windows Professionnal 64 bits
OS
Windows Professionnal 64 bits
Oh lordy!
I do wish that manufacturers would restrict themselves to ONE recovery partition!

I have my doubts that there's going to be ab easy way out of this - you appear to have reinstalled Windows into the in the new logical partition you created.

I'd better call in some help on this - it's not really my speciality.

Yes I've installed windows Titan (not genuine ) on the partition that I created , as you can see my Old system is on the E:/ disk now !
 

My Computer My Computer

At a glance

Windows Professionnal 64 bits
OS
Windows Professionnal 64 bits
In that case after following the steps above, delete E and Resize C to the left to take up the space.

What is Titan? If it's a Linux distro you may need to uninstall GRUB first.
 
Hello Greg,
Thank you very much for the instructions l'll try to follow them one by one , yeah I am aware that I made a stupid mistake but I thought that it will be a simple thing to do , besides I was suffering of my One-Partition-Disk my laptop was becoming slower and slower !!
 

My Computer My Computer

At a glance

Windows Professionnal 64 bits
OS
Windows Professionnal 64 bits
Sara have you thought about getting the vastly superior Clean Reinstall - Factory OEM Windows 7?

HP's have the worst load of factory crapware and useless utilties in the industry. Getting a Clean Reinstall is better than getting a new HP.

We can help you get it perfect here.
 
Ok Greg am on it , I'll let you know . No Titan is a windows version .
 

My Computer My Computer

At a glance

Windows Professionnal 64 bits
OS
Windows Professionnal 64 bits
Sara have you thought about getting the vastly superior Clean Reinstall - Factory OEM Windows 7?

HP's have the worst load of factory crapware and useless utilties in the industry. Getting a Clean Reinstall is better than getting a new HP.

We can help you get it perfect here.

As a matter of fact it's the first time I hear about clean-reinstall , so I can't tell you anything now ,
 

My Computer My Computer

At a glance

Windows Professionnal 64 bits
OS
Windows Professionnal 64 bits
If it's bootleg then I would wipe the HD using Diskpart Clean Command from the installer's Command Line, before Clean Reinstalling.

Excuse me my friend but you are using some hard words that I can barely understand , give sometime so I can read about these new words :o
 

My Computer My Computer

At a glance

Windows Professionnal 64 bits
OS
Windows Professionnal 64 bits
Sara,
Are you willing to make a backup of all data on the computer dear to your heart and then make a 100% clean install of Win 7 which will remove all HP traces from your laptop?

Greg has performed and helped others perform a 100% clean, sans HP software, on HP laptops numerous times.

I did not know that HP laptops were sold with Win 7 Professional preinstalled, which doesn't mean that they aren't. Generally, they come with Home Premium installed.

My suggestion would be to wipe the disk clean and then install Win 7 fresh. The last HP that I had in my hands where I did this was about 5 years ago and the HP came with Vista installed.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Hello Karl ,

yes I think that I will follow all the instructions that Greg gave me . But there is one more thing , how about the different Drivers ? when I bought the Laptop they did not give me anyone , they told me that I don't need them and that everything is on the Computer , is that right ? when i reinstall win 7 will all my peripheriques work correctly ?
 

My Computer My Computer

At a glance

Windows Professionnal 64 bits
OS
Windows Professionnal 64 bits
Drivers are covered in the tutorial. Ask back for any further info after you read it over.
 
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