i keep getting a blue screen after webroot update

tootal2

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I keep getting a blue screen of death that says bad pool header after my webroot was upgraded to webroot secure anywhere. Whould i turn webroot off to see what happens?

thanks
 

My Computer My Computer

Computer Manufacturer/Model Number
i built the computer myself
OS
windows 7 home 64-bit
CPU
amd athal 2.4 x2
Motherboard
msi
Memory
2 gig
Graphics Card(s)
gforce
Sound Card
msi
Monitor(s) Displays
32" lcd tv
Hard Drives
2.0 gig
1.5 gig
1.0 gig
PSU
450 watts
Case
i forget the name
Cooling
i forget
First - have you asked for assistance at the webroot website?

Second - did you do anything else besides upgrade to webroot secure anywhere?

Third - do you have any other security software running?
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
never mind. its my cpu fan that stopped working

First - have you asked for assistance at the webroot website?

Second - did you do anything else besides upgrade to webroot secure anywhere?

Third - do you have any other security software running?
 

My Computer My Computer

Computer Manufacturer/Model Number
i built the computer myself
OS
windows 7 home 64-bit
CPU
amd athal 2.4 x2
Motherboard
msi
Memory
2 gig
Graphics Card(s)
gforce
Sound Card
msi
Monitor(s) Displays
32" lcd tv
Hard Drives
2.0 gig
1.5 gig
1.0 gig
PSU
450 watts
Case
i forget the name
Cooling
i forget
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