I need help Can't install iTunes

bossydavis

New member
Local time
9:19 AM
Messages
2
I have a new gateway all in one touchscreen and I have tried to download iTunes several times but I keep getting a message saying that the windows is invalid I have spoken with the computer company and they said that it is a problem with iTunes now I can't get iTunes to help me so can anyone please tell me what I need to do this is getting old :mad:
 

My Computer My Computer

OS
Windows 7 gateway all in one touchscreen

My Computer My Computer

Computer Manufacturer/Model Number
Dell Inspiron 580s
OS
Windows 7 Home Premium SP1
CPU
i3
Memory
6 GB
Graphics Card(s)
ATI Radeon
This is the error message and I have already spoken with itunes and they can't help me either

This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package.
 

My Computer My Computer

OS
Windows 7 gateway all in one touchscreen
Have you checked the link that Gini gave you? There's lots of useful information in it.

Which version of Windows 7 are you using? 32-Bit or 64-Bit?

If you have Windows 7 32-Bit you need the x86 version of iTunes, for Windows 7 64-Bit you'll need to download iTunes x64.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
When you spoke to iTunes, they probably recommended that you delete the file you downloaded and then re-download. If that didn't solve the problem, I'm sorry, but I can't offer further suggestions.
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell Inspiron 580s
OS
Windows 7 Home Premium SP1
CPU
i3
Memory
6 GB
Graphics Card(s)
ATI Radeon
I would check to see whether your system is 32-bit or 64-bit. You can do this by opening Start, and then right-clicking on Computer and selecting "Properties". Under the System group, listed under "System type:", it'll tell you if your system is 32-bit or 64-bit.

Using that information, download the iTunes installer to the desktop. You'll want to download the x86 version for 32-bit systems, and the x64 version for 64-bit systems. Once it's downloaded to the desktop, right click on the installer, and select properties. Under the "Compatibility" tab, check the box stating run this program as an administrator. Close the properties box.

If you were unable to find the compatibility tab or if you couldn't check that box, don't worry about it. Now try running the program. If you were successful in running it as an administrator, the UAC will popup and verify your request to start the installer. Click "Yes" if it does. Hopefully, the installer will work. If not, please let us know and we'll get back to you with more suggestions. =)
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell Studio XPS 1645
OS
Windows 7 Home Premium 64-bit (6.1, Build 7601)
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz (8 CPUs), ~1.6GHz
Memory
8192MB DDR3 @ 10600MHz RAM
Graphics Card(s)
ATI Mobility Radeon HD 4670
Sound Card
Speakers / Headphones (IDT High Definition Audio CODEC)
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1920 x 1080 (32 bit) (60Hz)
Hard Drives
Hitachi 500GB 7200RPM HTS725050A9A362
Cooling
GearHead
Keyboard
US Keyboard
Mouse
Touchpad

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5750G
OS
Windows 7 Home Premium x64, Windows 8 Pro
CPU
i5-2430M
Motherboard
Acer JE50_HR
Memory
8 Gb
Graphics Card(s)
nVidia GeForce 610M
Sound Card
Realtek High Definition Audio
Antivirus
Avast
Browser
Chrome
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