Icons Not Displaying Properly

kc7404

New member
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To All,

I am running Windows 7 64 Home Premium and I recently installed a program called Glary Utilities.

I created a shortcut and pinned it to the task bar and all was fine.

The next time I rebooted, the icon in the task bar had changed to a blank looking page (a little awkward to describe). I looked at the original file in Windows Explorer and it too had the same appearance.

I was able to change the icon to another program within the Glary Utility suite, but it has baffled me why the original icon for that file is not displaying properly.

When I look at the file's properties it is there.

Any ideas how I might correct this?

Thank you for your time.
 

My Computer

OS
Windows 7 64 bit Home Edition
Hello KC,

You might see if rebuilding the icon cache may help if it is just a glitch.

You might also pin the source file instead of a shortcut to see if that may work better.

Hope this helps,
Shawn
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
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2 Gb/s Download and 100 Mb/s Upload
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Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Thank you Brink! :D

I'll keep you posted when I get home and have the opportunity to try it.
 

My Computer

OS
Windows 7 64 bit Home Edition
Thank you Cassie .... I believe it is the same solution as Brink.

I'll hopefully try tonight. :)
 

My Computer

OS
Windows 7 64 bit Home Edition
Brink and Cassie,

I tried options 1 & 3 in the "Rebuilding the iconc cache" article but both failed.

I believe I did them right, but I am wondering what are my next steps?

Thank you.
 

My Computer

OS
Windows 7 64 bit Home Edition
KC,

Do you currently have it pinned from the EXE file in the Program Files folder, or from the shortcut? If shortcut, delete them and try from the EXE. If the EXE does not have the proper icon like it did before either, then you might try uninstalling and reinstalling the program to see if that may reset it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Brink,

I do have it pinned to the taskbar but the EXE remained with a blank page after the attempts.

I guess it is time to uninstall and re-install?

Thank you for your help. :)
 

My Computer

OS
Windows 7 64 bit Home Edition
Yeah, I would try uninstalling and reinstalling the program to see if that may help.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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