Solved IDT High Definition Audio CODEC crash

Actually, your system specs should be in your system specs on your sevenforums profile.

Please update so I won't "scold" you ;) - I was about to admonish you, but decided to back up the thread and saw that you answered my first request, not by updating your profile, by pointing me to post #1. People just aren't going to read every post just to find your system information.

And the two softpaqs from HP are different:
sp59882 is what I asked about
sp56953 is what you told me you were trying.
I don't know which model HP laptop you have - please update your system specs.
Is this the version you installed?
ftp://ftp.hp.com/pub/softpaq/sp59501-60000/sp59882.html
my system specs should be at the very beginning of my this thread.
and i think that is what i am installing.
and this is the release details of the driver that i am installing. this is according to the HP website.
Released:2013-01-24
File name: sp56953.exe [1/1, 41.85M]
Version6.10.6392.0
Compatibility: Microsoft Windows 7 (64-bit)
Let's try it this way:
Please post the following system information: Speccy snapshot



How to publish a Speccy snapshot:
Click on the Speccy file menu and select Publish Snapshot. This method removes sensitive information and provides you with a link to the report.

Copy the link returned from Publish Snapshot and paste it in a post on this thread so members have more information to better assist you.

picture.php


Speccy snapshot of my machine: http://speccy.piriform.com/results/CHlegp43qppad1Ua8dOLDAj

Thanks
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
This is an informational post only!

In other words, I'm not suggesting you try these. I'll wait to see your Speccy report.

Win 7 driver [sp56953]: Release notes
Download exe from ftp.hp.com

Win 8 driver [sp59861]: Release notes
Download exe from ftp.hp.com
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Actually, your system specs should be in your system specs on your sevenforums profile.

my system specs should be in my profile already. unless people aren't seeing it?

When i search for drivers that are compatible with my laptop on the HP website only the one that i previously mention is the only one that HP is suggesting to me.
 

Attachments

  • driver.png
    driver.png
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My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m6-1045dx
OS
windows 7 home premium 64bit
CPU
intel i5-3210M
Motherboard
Hewlett-Packard 18A4
Memory
8GB
Graphics Card(s)
Intel HD graphics 4000
Sound Card
(1) High Definition Audio Device (2) IDT High Definition A
Screen Resolution
1366 x 788
Hard Drives
TOSHIBA MK5055GSX
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Thanks, your system specs are showing.

Try uninstalling teh IDT codec - what happens to the sound?
Check DevMgr / sounds to make sure you're only running base Windows drivers - post a screenshot

Please post a link to one or two of the suspect youtube videos
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
IDT CODEC is currently uninstalled to make the sounds work. if it is installed, there are no sounds coming out. everything looks fine and everything there's just no sounds coming out
 

Attachments

  • device manager.png
    device manager.png
    4.1 KB · Views: 0

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m6-1045dx
OS
windows 7 home premium 64bit
CPU
intel i5-3210M
Motherboard
Hewlett-Packard 18A4
Memory
8GB
Graphics Card(s)
Intel HD graphics 4000
Sound Card
(1) High Definition Audio Device (2) IDT High Definition A
Screen Resolution
1366 x 788
Hard Drives
TOSHIBA MK5055GSX
Antivirus
Microsoft Security Essentials
Browser
Google Chrome

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m6-1045dx
OS
windows 7 home premium 64bit
CPU
intel i5-3210M
Motherboard
Hewlett-Packard 18A4
Memory
8GB
Graphics Card(s)
Intel HD graphics 4000
Sound Card
(1) High Definition Audio Device (2) IDT High Definition A
Screen Resolution
1366 x 788
Hard Drives
TOSHIBA MK5055GSX
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
this is what happens when IDT CODEC is installed
nosound.png

these are the errors the system is detecting. it says the device is disabled but in device manager they are all enabled.error1.png
error2.png
error3.png
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m6-1045dx
OS
windows 7 home premium 64bit
CPU
intel i5-3210M
Motherboard
Hewlett-Packard 18A4
Memory
8GB
Graphics Card(s)
Intel HD graphics 4000
Sound Card
(1) High Definition Audio Device (2) IDT High Definition A
Screen Resolution
1366 x 788
Hard Drives
TOSHIBA MK5055GSX
Antivirus
Microsoft Security Essentials
Browser
Google Chrome

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m6-1045dx
OS
windows 7 home premium 64bit
CPU
intel i5-3210M
Motherboard
Hewlett-Packard 18A4
Memory
8GB
Graphics Card(s)
Intel HD graphics 4000
Sound Card
(1) High Definition Audio Device (2) IDT High Definition A
Screen Resolution
1366 x 788
Hard Drives
TOSHIBA MK5055GSX
Antivirus
Microsoft Security Essentials
Browser
Google Chrome

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
IDT HD audio codec issues on HP computer

I have a laptop HP with Intel I5 cpu and Windows7 Professional. My problem is the only audio I have comes out of the ear phone connection. No audio out of the default speakers on the computer even though all is enabled for that to happen. I have uninstalled and installed the latest drivers from HP for this computer for the sound card on this laptop but nothing has worked. The speaker icon on the unit is lighted up and the device mgr says all is working ok. When I do a test sound on the speakers it shows them working but I can only hear sound when I plug in the ear phones. Any help would be appreciated. Thanks,
Franko
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Professional 32bit
CPU
Intel Core I5 M460 @ 2.53Ghz
Motherboard
Intel ACP x86-based PC
Memory
4 gb
Graphics Card(s)
Intel HD Graphics
Sound Card
IDT High Definition Audio Codec
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
ST9320423AS
Internet Speed
1gb/sec
Antivirus
avast home
Browser
IE 11
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