Solved IE 11 doesn't load

[gogreen]

I cannot load IE 11. I click its icon, it flashes, and then nothing. I tried uninstalling IE 11, but I get an error message (attached). Chkdsk checks out OK, and the Windows update troubleshooter checks out OK. I tried restoring the computer to a state before the last round of MS updates, but I get an error on that, too. I also tried uninstalling IE 11 from an elevated command prompt, but that doesn't work, either. Any suggestions?


Thanks.

 

[koolkat77]

but I get an error message (attached)

I do not see any attachment?

Did you run a system file check? If not,

System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Please upload the MSinfo file as well.
MSINFO32:

• Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter.
• Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
• Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

 

[gogreen]

Solved! I guess SFC did the trick because it found damaged files and repaired them. I restarted, and IE 11 loaded without problems. Thanks, koolkat77.

 

[koolkat77]

Good news!

Post if you have any further issues.