IE9 ShoppingBHO.dll crash

lildrew12

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So i was downloaded IE9 just a few minutes ago and let me tell you i just waisted that time in my life cause then I got this crash saying "Internet Explorer Unhandled Exception"
Untitled.png
Got any advice and how i can fix this post it please!
Call Stack:
BASE:6A720000,001B:6A73EDC4 ShoppingBHO.dll
BASE:6A720000,001B:6A744D9A ShoppingBHO.dll
BASE:6A720000,001B:6A7455D8 ShoppingBHO.dll
BASE:6A720000,001B:6A73AD5A ShoppingBHO.dll
BASE:77380000,001B:77393E75 OLEAUT32.dll
BASE:6A720000,001B:6A735487 ShoppingBHO.dll
BASE:6A720000,001B:6A737B5A ShoppingBHO.dll
BASE:6B1D0000,001B:6B346068 IEFRAME.dll
BASE:6B1D0000,001B:6B346021 IEFRAME.dll
BASE:6B1D0000,001B:6B2EC255 IEFRAME.dll
BASE:6B1D0000,001B:6B2EC99D IEFRAME.dll
BASE:6B1D0000,001B:6B2EC938 IEFRAME.dll
BASE:6B1D0000,001B:6B2C4002 IEFRAME.dll
BASE:6B1D0000,001B:6B2C3DF5 IEFRAME.dll
BASE:6B1D0000,001B:6B2A194F IEFRAME.dll
BASE:6B1D0000,001B:6B29DA3B IEFRAME.dll
BASE:6B1D0000,001B:6B29EE4E IEFRAME.dll
BASE:6B1D0000,001B:6B29E967 IEFRAME.dll
BASE:6B1D0000,001B:6B29E72C IEFRAME.dll
BASE:6B1D0000,001B:6B2C7553 IEFRAME.dll
BASE:6B1D0000,001B:6B26177C IEFRAME.dll
BASE:76CF0000,001B:76E6A3BF iertutil.dll
BASE:6B1D0000,001B:6B2C4738 IEFRAME.dll
BASE:774C0000,001B:77511194 kernel32.dll
BASE:777A0000,001B:777FB495 ntdll.dll
BASE:777A0000,001B:777FB468 ntdll.dll
 
Last edited:

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With everything that I am reading is that it is a Malware infection.

first try scanning using

MalwareBytes

Then scan with
Windows Live OneCare safety scanner for Windows Vista and Windows 7

I would also direct you to run ... Eset Online Scanner as well.

If you are unable to get to either of those sites or any sites.
Then I would advise downloading MalwareBytes at another PC and copy to USB and then install that and try scanning with that.

And I want to point out that, it is Highly Unlikely that the ShoppingBHO.dll was installed with IE9. More than likely it was already there, but made itself present after the install of IE9. Or, you hit a site right off the bat that installed it in a drive by.

What Antivirus are you running now?
 

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I am running Avira AntiVir Personal - Free Anti Virus And im Installing the things listed Thanks!
 

My Computer My Computer

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Windows 7 Home Premuim 32bitNVIDIA GeForce 6150SE nForce 430
Computer Manufacturer/Model Number
Compaq SR5110NX
OS
Windows 7 Home Premuim 32bit
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Monitor(s) Displays
Hp w17e
Hard Drives
Local Disk, Recovery
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AMD Athlon(tm) 64 Processor 3800+ 2.40 GHz
Case
Stock
Cooling
Stock Fan
Keyboard
Compaq Stock
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Wireless Logitech M215
Well,, Avira is better than AVG. At least you are not running that AVG garbage.

I would still recommend MSE over all other free alternatives, and even most pay for alternatives.
 

My Computer My Computer

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Win 7 Ultimate 32bitC2D E6600 2.4Ghz4G Kingston KHX5400D2EVGA GTX 570 HD SC (012-P3-1573-KR)
Computer Manufacturer/Model Number
Self Built
OS
Win 7 Ultimate 32bit
CPU
C2D E6600 2.4Ghz
Motherboard
Intel D965WH
Memory
4G Kingston KHX5400D2
Graphics Card(s)
EVGA GTX 570 HD SC (012-P3-1573-KR)
Sound Card
On-Board
Monitor(s) Displays
Samsung 226BW
Screen Resolution
1680 x 1050
Hard Drives
2 x 250 Seagate Barracuda
2 x 500 Seagate Barracuda (Raid1)
PSU
Corsair TX750W
Case
In-Win C589
Cooling
Stock Intel Cooling
Well so far the Eset Online Scanner Found 5 items it says that "Cheat Engine's hack tools" are threats. Could this be the problem?
 

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Windows 7 Home Premuim 32bitNVIDIA GeForce 6150SE nForce 430
Computer Manufacturer/Model Number
Compaq SR5110NX
OS
Windows 7 Home Premuim 32bit
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Monitor(s) Displays
Hp w17e
Hard Drives
Local Disk, Recovery
PSU
AMD Athlon(tm) 64 Processor 3800+ 2.40 GHz
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Stock
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Stock Fan
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Wireless Logitech M215
It also said a bad toolbar although i dont use toolbars... :confused:
 

My Computer My Computer

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Windows 7 Home Premuim 32bitNVIDIA GeForce 6150SE nForce 430
Computer Manufacturer/Model Number
Compaq SR5110NX
OS
Windows 7 Home Premuim 32bit
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Monitor(s) Displays
Hp w17e
Hard Drives
Local Disk, Recovery
PSU
AMD Athlon(tm) 64 Processor 3800+ 2.40 GHz
Case
Stock
Cooling
Stock Fan
Keyboard
Compaq Stock
Mouse
Wireless Logitech M215
well i did everything and its still its own way. :(
 

My Computer My Computer

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Windows 7 Home Premuim 32bitNVIDIA GeForce 6150SE nForce 430
Computer Manufacturer/Model Number
Compaq SR5110NX
OS
Windows 7 Home Premuim 32bit
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Monitor(s) Displays
Hp w17e
Hard Drives
Local Disk, Recovery
PSU
AMD Athlon(tm) 64 Processor 3800+ 2.40 GHz
Case
Stock
Cooling
Stock Fan
Keyboard
Compaq Stock
Mouse
Wireless Logitech M215
If you are finding anything that is referred to as an infection,, let it clean them all.
There is not much more that I can tell you.

If those 3 tools alone do not resolve your issue, you can hang out and wait to see if someone can/will tell you more. But I would recommend backing up data a do full nuke and reload of the OS. It's the only way to be sure.

"I say we take off and nuke the entire site from orbit. It's the only way to be sure."
 

My Computer My Computer

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Win 7 Ultimate 32bitC2D E6600 2.4Ghz4G Kingston KHX5400D2EVGA GTX 570 HD SC (012-P3-1573-KR)
Computer Manufacturer/Model Number
Self Built
OS
Win 7 Ultimate 32bit
CPU
C2D E6600 2.4Ghz
Motherboard
Intel D965WH
Memory
4G Kingston KHX5400D2
Graphics Card(s)
EVGA GTX 570 HD SC (012-P3-1573-KR)
Sound Card
On-Board
Monitor(s) Displays
Samsung 226BW
Screen Resolution
1680 x 1050
Hard Drives
2 x 250 Seagate Barracuda
2 x 500 Seagate Barracuda (Raid1)
PSU
Corsair TX750W
Case
In-Win C589
Cooling
Stock Intel Cooling
I have no freaking idea how to reload the OS... Although when i ran In private mode it worked perfectly... Do you know how to look a plugins... :sarc: And if i was to do all that my machine would explode if i nuked it... ;) i get the point and i was a vista home basic user and i reload the OS will that take me back to vista?
 

My Computer My Computer

At a glance

Windows 7 Home Premuim 32bitNVIDIA GeForce 6150SE nForce 430
Computer Manufacturer/Model Number
Compaq SR5110NX
OS
Windows 7 Home Premuim 32bit
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Monitor(s) Displays
Hp w17e
Hard Drives
Local Disk, Recovery
PSU
AMD Athlon(tm) 64 Processor 3800+ 2.40 GHz
Case
Stock
Cooling
Stock Fan
Keyboard
Compaq Stock
Mouse
Wireless Logitech M215
WOOOOOOO YESSSSSS!!!!!!!!!! :):D I got it fixed! Thanks Tepid (I dont know your name and I wont beg)! Your gonna be askin What did i do well you helped me remove 10 Thats right 10 threats! Thanks again!
 

My Computer My Computer

At a glance

Windows 7 Home Premuim 32bitNVIDIA GeForce 6150SE nForce 430
Computer Manufacturer/Model Number
Compaq SR5110NX
OS
Windows 7 Home Premuim 32bit
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Monitor(s) Displays
Hp w17e
Hard Drives
Local Disk, Recovery
PSU
AMD Athlon(tm) 64 Processor 3800+ 2.40 GHz
Case
Stock
Cooling
Stock Fan
Keyboard
Compaq Stock
Mouse
Wireless Logitech M215
ShoppingBHO.dll removal - easy

I too had the problem of IE9 not opening due to ShoppingBHO.dll

To fix the problem, a shopping application, add in for Internet Explorer had to be uninstalled. To find it, I searched on IE9, found the file in a folder with the name of the application (I can't remember what it was unfortunately) then uninstalled the application.

This was a frustrating problem, until I figured out the simple solution.
 

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