Image distorted on monitor, problem with Windows or monitor?

JohnCage

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Hi, my brother said that he started getting this problem when he bumped his desk. The screen went black with streaks of red running down the screen after he had bumped it. His computer is connected by DVI, and when he used the HDMI port in the monitor for XBox the image was working fine. He hasn't been able to test and see if it's just the DVI port that has been broken as he doesn't have any other devices that use DVI in the house.

What he would like to know if is if this a problem with his computer or monitor. It only started happening when he bumped his desk. The picture is where we are at now.image.jpg
 

My Computer My Computer

At a glance

Windows 7 64 Bit
Computer type
PC/Desktop
OS
Windows 7 64 Bit
Antivirus
Windows Security Essentials
It could be either the monitor, the video adapter in the computer or the cable. Easiest way to test is with a different monitor and try that your monitor on a different computer.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Customs, Dell, Gateway, HP, Toshiba, Acer, ASUS
OS
Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
Keyboard
Microsoft
Mouse
Microsoft
We just tested te cable/monitor on a dofferent computer and it worked fine. Thanks for your help, we are taking the computer to the shop to see if we can get it repaired.
 

My Computer My Computer

At a glance

Windows 7 64 Bit
Computer type
PC/Desktop
OS
Windows 7 64 Bit
Antivirus
Windows Security Essentials
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