IMAP folders doesn't sync outlook 2010

[Gil]

Hi there.
I'm using outlook2010 on two computers. Both have the same IMAP Gmail account set up.
When I'm accessing outlook 2010 on my laptop, I receive new headers but these same headers won't show up in my desktop outlook 2010. Since the same account is set up as IMAP no both computers, shouldn't I see the same inbox?

Thanks,

Gil

 

[BugOutMachine]

GMAIL IMAP - Outlook 2010

Yes, you should. I had some trouble with Outlook changing my Port numbers when I would select SSL and TLS Authentication, which is likely your issue. Be sure to check the second computers settings so they are the following:

[SIZE=-1]Incoming Mail (IMAP) Server - requires SSL:[/SIZE][FONT=Courier New, Courier, mono][SIZE=-1]imap.gmail.com[/SIZE][/FONT]
[SIZE=-1]Use SSL: Yes[/SIZE]
[SIZE=-1]Port: 993 [/SIZE][SIZE=-1]Outgoing Mail (SMTP) Server - requires TLS:[/SIZE][FONT=Courier New, Courier, mono][SIZE=-1]smtp.gmail.com[/SIZE][/FONT][SIZE=-1] (use authentication)[/SIZE]
[SIZE=-1]Use Authentication: Yes[/SIZE]
[SIZE=-1]Use STARTTLS: Yes (some clients call this SSL)[/SIZE]
[SIZE=-1]Port: 465 or 587 [/SIZE][SIZE=-1]Account Name: [/SIZE][SIZE=-1]your full email address (including [FONT=Courier New, Courier, mono][SIZE=-1]@gmail.com[/SIZE][/FONT]) Google Apps users, please enter [/SIZE][FONT=Courier New, Courier, mono][SIZE=-1]username@your_domain.com[/SIZE][/FONT][SIZE=-1]Email Address: [/SIZE][SIZE=-1]your full Gmail email address ([FONT=Courier New, Courier, mono][email protected][/FONT]) Google Apps users, please enter [/SIZE][FONT=Courier New, Courier, mono][SIZE=-1]username@your_domain.com[/SIZE][/FONT][SIZE=-1]Password: [/SIZE][SIZE=-1]your Gmail password [/SIZE]

Reference

I think MS is still working some kinks out with the IMAP intergration so if all else fails you can switch to SMTP in the interim depending on your OS.

If you found this helpful please provide me with Reputation

 

[Gil]

Yes, you should. I had some trouble with Outlook changing my Port numbers when I would select SSL and TLS Authentication, which is likely your issue. Be sure to check the second computers settings so they are the following:

[SIZE=-1]Incoming Mail (IMAP) Server - requires SSL:[/SIZE][FONT=Courier New, Courier, mono][SIZE=-1]imap.gmail.com[/SIZE][/FONT]
[SIZE=-1]Use SSL: Yes[/SIZE]
[SIZE=-1]Port: 993 [/SIZE][SIZE=-1]Outgoing Mail (SMTP) Server - requires TLS:[/SIZE][FONT=Courier New, Courier, mono][SIZE=-1]smtp.gmail.com[/SIZE][/FONT][SIZE=-1] (use authentication)[/SIZE]
[SIZE=-1]Use Authentication: Yes[/SIZE]
[SIZE=-1]Use STARTTLS: Yes (some clients call this SSL)[/SIZE]
[SIZE=-1]Port: 465 or 587 [/SIZE][SIZE=-1]Account Name: [/SIZE][SIZE=-1]your full email address (including [FONT=Courier New, Courier, mono][SIZE=-1]@gmail.com[/SIZE][/FONT]) Google Apps users, please enter [/SIZE][FONT=Courier New, Courier, mono][SIZE=-1]username@your_domain.com[/SIZE][/FONT][SIZE=-1]Email Address: [/SIZE][SIZE=-1]your full Gmail email address ([FONT=Courier New, Courier, mono][email protected][/FONT]) Google Apps users, please enter [/SIZE][FONT=Courier New, Courier, mono][SIZE=-1]username@your_domain.com[/SIZE][/FONT][SIZE=-1]Password: [/SIZE][SIZE=-1]your Gmail password [/SIZE]

Reference

I think MS is still working some kinks out with the IMAP intergration so if all else fails you can switch to SMTP in the interim depending on your OS.

If you found this helpful please provide me with Reputation

Hi thanks for the detailed reply. My settings are as mentioned above on both computers. I think this problems happens on emails that I've clicked on their headers and basically downloaded them. So maybe outlook on my other computer doesn't show the headers of the new emails since they've been accessed?
Still it shouldn't be like that, should it?

 

[profdlp]

I haven't used Outlook in a while, but somewhere in the settings there ought to be something along the lines of "Always leave messages on the server". I just set up an IMAP account for school and made sure to do that in Thunderbird.

 

[Adrian]

Yes, you should. I had some trouble with Outlook changing my Port numbers when I would select SSL and TLS Authentication, which is likely your issue. Be sure to check the second computers settings so they are the following:

[SIZE=-1]Incoming Mail (IMAP) Server - requires SSL:[/SIZE][FONT=Courier New, Courier, mono][SIZE=-1]imap.gmail.com[/SIZE][/FONT]
[SIZE=-1]Use SSL: Yes[/SIZE]
[SIZE=-1]Port: 993 [/SIZE][SIZE=-1]Outgoing Mail (SMTP) Server - requires TLS:[/SIZE][FONT=Courier New, Courier, mono][SIZE=-1]smtp.gmail.com[/SIZE][/FONT][SIZE=-1] (use authentication)[/SIZE]
[SIZE=-1]Use Authentication: Yes[/SIZE]
[SIZE=-1]Use STARTTLS: Yes (some clients call this SSL)[/SIZE]
[SIZE=-1]Port: 465 or 587 [/SIZE][SIZE=-1]Account Name: [/SIZE][SIZE=-1]your full email address (including [FONT=Courier New, Courier, mono][SIZE=-1]@gmail.com[/SIZE][/FONT]) Google Apps users, please enter [/SIZE][FONT=Courier New, Courier, mono][SIZE=-1]username@your_domain.com[/SIZE][/FONT][SIZE=-1]Email Address: [/SIZE][SIZE=-1]your full Gmail email address ([FONT=Courier New, Courier, mono][email protected][/FONT]) Google Apps users, please enter [/SIZE][FONT=Courier New, Courier, mono][SIZE=-1]username@your_domain.com[/SIZE][/FONT][SIZE=-1]Password: [/SIZE][SIZE=-1]your Gmail password [/SIZE]

Reference

I think MS is still working some kinks out with the IMAP intergration so if all else fails you can switch to SMTP in the interim depending on your OS.

If you found this helpful please provide me with Reputation

Hi thanks for the detailed reply. My settings are as mentioned above on both computers. I think this problems happens on emails that I've clicked on their headers and basically downloaded them. So maybe outlook on my other computer doesn't show the headers of the new emails since they've been accessed?
Still it shouldn't be like that, should it?

If you are using POP 3 if you pop in and get your mail on the one client and you read and delete off the server there is no way for the other client to retrieve.

 

[Gil]

I'm not using POP3 only IMAP.
Still if one computer access the email header, the other computer won't get that header.

 

[BugOutMachine]

I'm not using POP3 only IMAP.
Still if one computer access the email header, the other computer won't get that header.

Technically Gmail IMAP is not supported by Outlook 2010 yet. I did read that for POP access they recommend clicking the Advanced tab and checking the box next to "Leave a copy of the messages on the server" but this shouldn't apply to any IMAP accounts. It may be worth experimenting with it since you are loosing access to your Headers though.

I would recommend trying to access an email from the OTHER PC first and then see if the problem replicates itself on your regular PC that you use to access your Gmail.

If all else fails, until a solution comes up, it may pay to just use POP3 for the second computer until Outlook 2010 is officially supported by Gmail.

I will continue to search around for a solution for you though!

 

[Gil]

Thank you very much! I'll try that.

 

[BugOutMachine]

Please let me know how it worked out!

 

[Gil]

When I use outlook in my laptop, I get new email headers, when I get back to my PC, I won't get these emails unless I didn't click on the email headers. That's the only time when I can get both computers to have the same emails which is quite stupid.
I think I'll keep the IMAP as it is and won't use the POP3 setting. I hope this will be fixed soon. In Gmail settings there's no option for keeping accessed emails as unread for IMAP so I guess when ever an email is downloaded, it's marked as read and the second computer won't see it.

 

[Adrian]

When I use outlook in my laptop, I get new email headers, when I get back to my PC, I won't get these emails unless I didn't click on the email headers. That's the only time when I can get both computers to have the same emails which is quite stupid.
I think I'll keep the IMAP as it is and won't use the POP3 setting. I hope this will be fixed soon. In Gmail settings there's no option for keeping accessed emails as unread for IMAP so I guess when ever an email is downloaded, it's marked as read and the second computer won't see it.

Review your settings to see if you have outlook deleting the headers off the server after you log off.

 

[Gil]

When I use outlook in my laptop, I get new email headers, when I get back to my PC, I won't get these emails unless I didn't click on the email headers. That's the only time when I can get both computers to have the same emails which is quite stupid.
I think I'll keep the IMAP as it is and won't use the POP3 setting. I hope this will be fixed soon. In Gmail settings there's no option for keeping accessed emails as unread for IMAP so I guess when ever an email is downloaded, it's marked as read and the second computer won't see it.

Review your settings to see if you have outlook deleting the headers off the server after you log off.

I didn't find such settings. Can you please specify where should I look?

 

[BugOutMachine]

When I use outlook in my laptop, I get new email headers, when I get back to my PC, I won't get these emails unless I didn't click on the email headers. That's the only time when I can get both computers to have the same emails which is quite stupid.
I think I'll keep the IMAP as it is and won't use the POP3 setting. I hope this will be fixed soon. In Gmail settings there's no option for keeping accessed emails as unread for IMAP so I guess when ever an email is downloaded, it's marked as read and the second computer won't see it.

I think what you plan to do is a good idea until a solid solution becomes available. I literally scoured the web and could not find any work around. Once that header is downloaded it appears to be unavailable. With that said, if you really need the headers on BOTH computers with zero exception, I would try to use Thunderbird on the laptop instead. At the very least, simply to experiment if you can get the headers that way.

Thunderbird x86

Thunderbird x64

It certainly can't hurt to see if it's Gmail or Outlook and by using a different email client you will know for sure which is the issue. I'm really curious as to the outcome of such experiment!

 

[profdlp]

I'm a big Thunderbird fan myself, so don't take this as me trying to talk you out of BugOutMachine's excellent suggestion.

If you want or need Outlook for any reason, double-check this:

File>>Account Settings>>(select the account)>>click Change>>More Settings. Then look on the Advanced tab and see what you have in the "Delivery" area.

 

[Gil]

The Thunderbird is a good idea, but I can I sync the calender on both machines? this is important for me.

 

[profdlp]

Thunderbird has several calendar add-ons, but I'm not all that familiar with them. I use the companion program Sunbird. Sorry, but I've never tried synching it with a different computer.

I have been tempted many times to go with the Google calendar. Being web-based you could check your stuff anywhere from any machine. The reason I hesitate is that I rely heavily on Sunbird's event reminders and I'm not sure how I would deal with that with the browser closed.

Before I found Sunbird I used Thunderbird for email and Outlook solely for its calendar. This was easily done by disabling the email accounts in Outlook.

 

[Gil]

I'm a big Thunderbird fan myself, so don't take this as me trying to talk you out of BugOutMachine's excellent suggestion.

If you want or need Outlook for any reason, double-check this:

File>>Account Settings>>(select the account)>>click Change>>More Settings. Then look on the Advanced tab and see what you have in the "Delivery" area.

Hi. There's no such thing as Delivery or something that resembles that. I did notice though that outlook 2010 won't save the settings for "do not save outgoing messages on this computers". Since it's an IMAP configuration, what ever I send from Gmail, will be saved in the sent items folder of Gmail anyway so I don't need this duplicate thing but once again, it's hard to expect from Microsoft to make near-perfect softwares... I'm switching to MAC

 

[profdlp]

... I'm switching to MAC

I will keep you in my prayers. :huh:

(That's a joke, by the way - good luck.)

 

[Gil]

I was joking as well

 

[BugOutMachine]

I have been tempted many times to go with the Google calendar. Being web-based you could check your stuff anywhere from any machine. The reason I hesitate is that I rely heavily on Sunbird's event reminders and I'm not sure how I would deal with that with the browser closed..

Google Calendar is actually a fantastic service, especially with the sharing capabilities. When I log into my Google Account I can see my parents, sister and girlfriends schedule and they can see mine. Excellent for small businesses and collaboration!




Gil: Download Thunderbird and read this brief article about something called the Lightning Project which allows you to sync a calendar with Outlook and Thunderbird. You need to follow the article authors instructions.