import pictures and videos

[piccolo]

The following message appears when I start my PC.

Import pictures and videos

This device:
FreeAgent Drive (G
is already being used by "Windows"
If another import pictures and videos window is already open, please close it and then try again.

What does that mean? How and where do I close what window? Please help.
Piccolo.

 

[gardenkeeper]

You can start the software and adjust the setup of auto-launch.