Solved Incorrect File Names in Documents Library

RalphJones

New member
Local time
8:43 AM
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10
A problem has recently cropped up on my Windows 7 machine. When I open the "Documents" library, it does not show the combined view of My Documents and Public Documents. It shows a list of files, but no folders. Not all of my files are shown, just some of them. However, the file names are correctly linked, in that if I delete one, that file is deleted. If I "open file location" from the library, the correct folder opens.

I've included screen captures of the Documents, My Documents, and Public Documents libraries. You'll notice that I have a second hard drive (F:) where all of my documents are stored.

What happened? How do I fix this?
 

Attachments

  • Documents Screen Capture.jpg
    Documents Screen Capture.jpg
    159.3 KB · Views: 6
  • My Documents Screen Capture.jpg
    My Documents Screen Capture.jpg
    163.5 KB · Views: 5
  • Public Documents Screen Capture.jpg
    Public Documents Screen Capture.jpg
    93.9 KB · Views: 4

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
Hi and welcome to SevenForums,
Right click the Libraries listing on the left column and click on Restore default libraries,
See what that does,
Cheers.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Ha,
I was under the impression My Documents is missing from the Locations link which only shows 2 instead of 3 ?
1 - My Documents = missing or redirected to (F) ?
2 - Public Documents
3 - Documents (F)
:/
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Sorry, I misread this. You wanted the folders to show separately instead of together in your Documents library.

Click on Group by -> Folder instead. :o
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Okay, maybe I wasn't clear enough. When I click on the "Documents" library, all it shows is some of the files that are in subfolders on the F: drive. It should show all of the folders and files that are in the root directory of the F: drive. Instead, it does not show any of the folders that are actually in the root directory of the F: drive, rather is shows some (but not all) of the files that are located in sub-folders several levels down from the root directory of the F: drive. What it should be showing is a combined view of the "My Documents" and the "Public Documents" libraries. So it's not a grouping issue. It's an issue of the "Documents" view showing things that are NOT in the root of the "Documents", and NOT showing ANY of the files and folders that actually are in the root.

If I click on the "My Documents" or "Public Documents" libraries, they display correctly. It's only the combined view that's messed up.

In response to ThrashZone, I right-clicked on Libraries and selected "Restore default libraries." Nothing changed.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
Your screenshots all show inside the Documents library, and not the actual folder locations. When you select a folder under the Documents library in the navigation pane, you're only looking at that included folder inside the Document library.

Please try the Group by -> Folder idea to see if that may help show them how you wanted when you open the Documents library.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hope you don't mind the interruption...
A few things I noticed in the first screen print in Post #1.

The icon for Documents (F) is not the normal folder icon.
What is that icon and does it mean something ?

There is a file named --------.---
What is a --- File Type ?

There is a _HPGRVS.EXE file.
From what I found this may be something from a Torrent.

I don't know if any of this affects the way Libraries work...
Back to lurking.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
home built
OS
Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
CPU
AMD Athlon II x4 620
Motherboard
Gigabyte GA-MA785G-UD3H
Memory
6GB GSkill DDR2 800
Graphics Card(s)
AMD 4670 GPU + AMD 4200 IGP
Sound Card
on board Realtek ALC889A
Monitor(s) Displays
RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution
1680 x 1050
Hard Drives
OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
PSU
Corsair 500 W
Case
Rosewill mid tower
Cooling
CM 90mm rifle
Keyboard
Gyration wireless, Logitech wireless, Dell USB wired
Mouse
Gyration wireless, Logitech wireless, V7 USB wired
Internet Speed
Spectrum - 100Mbps D / 10Mbps U
Antivirus
Avast, MBAM3, EMET, WinPatrol
Browser
Pale Moon, Firefox, IE
Other Info
2 multi-boot PC's
Mainly HTPC/Office/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.

Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.

Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
When I do a Group by Folder, nothing happens, because there are NO folders shown in the combined "Documents" library, even though there are lots of folders in the "My Documents" and "Public Documents" libraries. The only thing showing in the combined "Documents" library view is some of the files that are buried several folder levels down. No folders from either the "My Documents" or "Public Documents" are shown. The folders are shown in the individual library views though. The "My Documents" library is located on the root of the F: drive, while "Public Documents" is located in the standard location, C:\Users\Public\Documents.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
DavidW7ncus,

I'm getting ready to go out for the evening. I'll look into your comments later. Thanks for noticing. You gave me an idea.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
@David,

Good catch on the icon. I'm betting that the folder is not set to the default location anymore.


@Ralph,

In that case, and from what David posted, check to make sure that you have your "C:\Users\(user-name)\Documents" folder included in your Documents library.

http://www.sevenforums.com/tutorials/585-library-include-folder.html

If that doesn't help, then double check using OPTION TWO in the tutorial below to make sure that your "C:\Users\(user-name)\Documents" folder is set to it's default location.

http://www.sevenforums.com/tutorials/18583-user-folders-restore-default-location.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
@Brink, I had moved my "My Documents" folder from it's default location to the F: drive years ago. This issue just cropped up the other day. "My Documents", regardless of it's physical location, was, and always has been, included in my "Documents" library. However, I went ahead and did a restore to the defaults. Here's what happened.

I reset "My Documents" back to the default location of C:\Users\Ralph\Documents (which is an empty folder). The icon for it reverted to the correct one. Then went into the "Documents" library, which should have shown the folders and files in the "My Documents" (C:\Users\Ralph\Documents) and "Public Documents" (C:\Users\Public\Documents) libraries. It's still showing files that are not in the root of either sub-library, but different ones than before (see attached JPG). It's showing files that are still located on the second hard drive (F:, buried down in sub-folders several layers down from the root (F:\).

For example, the file named "+.hfo", at the top of the list, should not be listed in the "Documents" library. It's actual location is way down in the "Public Documents" library (C:\Users\Public\Documents\Pinnacle\Content\HollywoodFX\Objects\School). Another file, "01 - Holiday Background R.Montage.axt", is located in 'C:\Users\Public\Documents\Pinnacle\Content\IMG-Templates\Red Giant Holidays - Backgrounds".

I'm going to try uninstalling Pinnacle and emptying out the Public Documents folder.
 

Attachments

  • Documents Screen Capture 2.jpg
    Documents Screen Capture 2.jpg
    147.7 KB · Views: 1
Last edited:

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
Updated Information

I moved all of my libraries back to their default locations (C:\Users\Ralph). There are no files left on the F: drive or the Public Documents folder. I even rebooted a couple of times.

I took a screen capture of the "Documents" library and the "My Documents" folder contents. Given that the Public Documents folder is empty, they should be identical, as the "Documents" folder is a combined view of the "My Documents" and "Public Documents" libraries. I've verified that it's correct by checking the properties of the "Documents" library.

The files shown in the Documents library window are valid files that are actually stored in the many folders and sub-folders in My Documents. Notice that none of the folders in My Documents is shown, but all of the folder contents are, as if all 42,000 files are in the root of My Documents.

Still need help fixing this. I have no idea what's wrong or how this happened.
 

Attachments

  • Documents Screen Capture 2.jpg
    Documents Screen Capture 2.jpg
    165.7 KB · Views: 2
  • My Documents Screen Capture 2.jpg
    My Documents Screen Capture 2.jpg
    174 KB · Views: 0

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
Oh yeah, all this is after I uninstalled the Pinnacle software and all of it's components. Then rebooted, of course.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
While you have the Documents library open like in your top screenshot, right click on an empty area, click on Group by, and click on Folder to have it look like below. :)

group-by.jpg
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hmm, just noticed something else. When I look at the properties for "My Music", there is no Location tab. There is for the other libraries. In order to get the proper icon showing for the Music library, I had to go into Customize and manually set the icon.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
"My Music" would be for you "C:\Users\(user-name)\Music" folder instead of the library. You should see the Location tab when you check properties at the "C:\Users\(user-name)\Music" location.

Do you have a Location tab from there instead?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
@Brink,

I have checked the properties of My Music from several locations. Here's the results.

C:\Users\Ralph (in left pane) no Location tab
C:\Users\Ralph (in right pane) no Location tab
Libraries\Music (in left pane) no location tab
Ralph\Music (in left pane) no location tab

Did the folder view, and now it shows the folders and files in the right pane. It's subdivided into the My Documents and Public Document folders/files, so I guess I'll close this out and open a new one to figure out why I don't have a Location tab for My Music.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
Well, I guess that worked. Thanks all who responded. I'm going to investigate other threads to see if I can't solve the issue as to why I don't have a Location tab for my Music library.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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