Installing drivers from WinPE disk

[Mark Phelps]

I'm having problems with a Win7 desktop that will not boot -- and my best guess is that the chipset drivers need to be reinstalled.

The problem with the PC is that it refuses to recognize any USB keyboards or mice connected to it.

I have tried ALL the USB ports, front and rear, and several different keyboards and mice -- ALL of which I know to work because they work fine connected to other PCs.

The lights on each keyboard flash briefly when the PC boots but after that, pressing any keys has no effect -- which makes it difficult to use any CD or DVD that requires pressing a key to select a menu item -- which is the case with the HP Diagnostics disk.

I know I can TRY using a WinPE disk just to see if that works, but I'm asking because I don't have the PC at home (it's not mine) and it's several hours roundtrip to get to it. I'd just like to know if anyone has booted using a WinPE disk and been able to then install drivers.

Thanks in advance for any help.

 

[samuria]

It depends what drivers and what format they are in if they have a .inf file and you copy those over it should find it with plug and pray if its drivers needed at boot time it may not work

 

[DavidE]

Can you use the keyboard when the PC is booting to get into BIOS/UEFI setup ?
If you can't, i don't think a driver update will help.
You might consider doing a BIOS reset to see if that fixes using the USB keyboard/mouse when booting the PC.
When you can get into Windows you can check if there are any driver issues.

EDIT:
Are you trying to do a clean install of Win 7, or is Windows installed and recently stopped booting ?