So I have a new problem now and it looks a bit more serious time. My sister installed a blackberry software on the computer in windows 7 which was last night, and suddenly i'm getting so many blue screen errors. If I try to run windows xp at boot, then it says load needed DLLs for kernel. Please contact your support person to report this problem. When in windows 7, after I browse for a couple of minutes, it gives me a blue screen and it restarts. Unfortunately, the blue screen only flashes so I dont get to see what its about. I thought the problem would have to do something with bad memory but I tried my old memory which was working fine and i get the same problem. I dont know how to approach this problem. Should I run system diagnostics in windows 7 first?