Intel Discloses Chip Glitch

I bought a board from Newegg on 1-18-11.
So far they've pulled all Sandy Bridge processors and 1156 motherboards from the site, as of my typing this.
They've even disengaged the RMA check box on the P67 board I bought.

I hope my board is OK. I'll be checking with Gigabyte, soon.


Not sure if you saw this yet posted 3 hours ago, but there it is..

https://twitter.com/#!/Newegg/status/32219208079118337

It looks like the page has been pulled.

Newegg (Official) (Newegg) on Twitter
 

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I bought a board from Newegg on 1-18-11.
So far they've pulled all Sandy Bridge processors and 1156 motherboards from the site, as of my typing this.
They've even disengaged the RMA check box on the P67 board I bought.

I hope my board is OK. I'll be checking with Gigabyte, soon.


Not sure if you saw this yet posted 3 hours ago, but there it is..

https://twitter.com/#!/Newegg/status/32219208079118337

It looks like the page has been pulled.

Works for me. :confused:

Here's the direct post link anyways.

Intel "Sandy Bridge" chipset issue | Facebook

Capture3.JPG
 

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Ok, I saw it.
What a great company, that Newegg is.
 

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I'm hearing late Feb/early March.

That appears to be when the new revision will be ready. The new parts won't be shipped until April if that's true. It appears all current boards will be replaced.
There is no known work around and Intel is no longer shipping the B2 stepping of this board. The B3 will begin shipping in late February. Supply will be healthy by late March.

I'm not seeing this as real big deal... I'm running my SSD's on the 6Gb/s SATA ports and my DVD's on the 3Gb. The box is stable and screams so if it takes a few months to get an exchange board from Asus that's OK. If not I'll just wait for the Z68 chipset, upgrade and move on...
Agreed.

Or wait for the EVGA ones (they won't have these issues [confirmed by their product manager]).

EVGA would be smart to release their P67 boards before recalling begins.

Just Sayin'...

Well EVGA won't be able to release any "fixed" ones until the same time everyone else can.
As far as I'm concerned, EVGA boards don't suffer from this issue, so they won't have to wait for B3 in order release their boards.
 

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I'm not seeing this as real big deal... I'm running my SSD's on the 6Gb/s SATA ports and my DVD's on the 3Gb. The box is stable and screams so if it takes a few months to get an exchange board from Asus that's OK. If not I'll just wait for the Z68 chipset, upgrade and move on...

It won't happen overnight. Personally, I wouldn't want to have bought one of these boards and then find out it's life is severely shortened due to faulty circuitry.

Exactly. Just because you don't have problems now doesn't mean you won't have them later. Get the board replaced as soon as possible.

Not sure if you saw this yet posted 3 hours ago, but there it is..

https://twitter.com/#!/Newegg/status/32219208079118337

It looks like the page has been pulled.

Yeah I get the same thing, it looks like the page was pulled.
 

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I'm hearing late Feb/early March.

That appears to be when the new revision will be ready. The new parts won't be shipped until April if that's true. It appears all current boards will be replaced.


Agreed.

Or wait for the EVGA ones (they won't have these issues [confirmed by their product manager]).

EVGA would be smart to release their P67 boards before recalling begins.

Just Sayin'...

Well EVGA won't be able to release any "fixed" ones until the same time everyone else can.
As far as I'm concerned, EVGA boards don't suffer from this issue, so they won't have to wait for B3 in order release their boards.


Out of curiosity…. Why won’t the EVGA boards suffer from the same problem? Don’t they use the same chip?

EVGA | Products
 

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As we wait for official feedback from Intel, we would like to assure everyone that we always stand by our customers 100%. We want you to be able to shop at Newegg with the confidence that we will always resolve these situations for you. We will be in touch shortly to discuss the next steps and how we may best assist you.

Intel "Sandy Bridge" chipset issue | Facebook

Not really feeling that statement. To me it should state that Intel has confirmed a problem and thus we will gladly accept returns for refunds of replacements. Why dance around the bush.

My two cents.

BTW....

Out of curiosity…. Why won’t the EVGA boards suffer from the same problem? Don’t they use the same chip?

EVGA | Products

That's a good question. EVGA using a "different" Intel chipset???? :huh:
 

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I'm not seeing this as real big deal... I'm running my SSD's on the 6Gb/s SATA ports and my DVD's on the 3Gb. The box is stable and screams so if it takes a few months to get an exchange board from Asus that's OK. If not I'll just wait for the Z68 chipset, upgrade and move on...

It won't happen overnight. Personally, I wouldn't want to have bought one of these boards and then find out it's life is severely shortened due to faulty circuitry.

Exactly. Just because you don't have problems now doesn't mean you won't have them later. Get the board replaced as soon as possible.

Not sure if you saw this yet posted 3 hours ago, but there it is..

https://twitter.com/#!/Newegg/status/32219208079118337

It looks like the page has been pulled.

Yeah I get the same thing, it looks like the page was pulled.


Don't think it was pulled. Still works for me fine in FF but not in IE. It's still there on their twitter account page. Linking to it is messed up somehow I guess. This one should work. Don't know how that #! got in the first one.

https://twitter.com/Newegg/status/32219208079118337
 

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Big Issues for Intel

Intel Identifies Cougar Point Chipset Error, Halts Shipments

Early Monday, Intel identified a problem with its Cougar Point chipset family affecting SATA 3 Gb/s ports, specifically. Though it's only expected to affect 5% of systems over three years, enthusiasts pushing lots of data should wait for a fixed platform.

Apparently sandy bridge has hit yet another hurdle.
 

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Sounds like it's not too bad, but should be replaced at some point.


I just got off the phone with Intel’s Steve Smith (VP and Director of Intel Client PC Operations and Enabling) and got some more detail on this morning’s 6-series chipset/SATA bug.​

The Problem
Cougar Point (Intel’s 6-series chipsets: H67/P67) has two sets of SATA ports: four that support 3Gbps operation, and two that support 6Gbps operation. Each set of ports requires its own PLL source.​

The problem in the chipset was traced back to a transistor in the 3Gbps PLL clocking tree. The aforementioned transistor has a very thin gate oxide, which allows you to turn it on with a very low voltage. Unfortunately in this case Intel biased the transistor with too high of a voltage, resulting in higher than expected leakage current. Depending on the physical characteristics of the transistor the leakage current here can increase over time which can ultimately result in this failure on the 3Gbps ports. The fact that the 3Gbps and 6Gbps circuits have their own independent clocking trees is what ensures that this problem is limited to only ports 2 - 5 off the controller.
...

It’s Notta Recall
Intel has shipped around 8 million 6-series chipsets since the launch at CES. It also committed to setting aside $700 million to deal with the repair and replacement of any affected chipsets.
...
If you have a desktop system with six SATA ports driven off of P67/H67 chipset, there’s a chance (at least 5%) that during normal use some of the 3Gbps ports will stop working over the course of 3 years.​

Final Words
Intel maintains that Sandy Bridge CPUs are not affected, and current users are highly unlikely to encounter the issue even under heavy loads. So far Intel has only been able to document the issue after running extended testing at high temperatures (in a thermal chamber) and voltages. My recommendation is to try to only use ports 0 & 1 (the 6Gbps ports) on your 6-series motherboard until you get a replacement in place.
OEMs and motherboard manufacturers are going to be talking to Intel over the next week to figure out the next steps. Intel plans to deliver fixed silicon to its partners at the end of February, however it’ll still take time for the motherboard makers to turn those chips into products. I wouldn’t expect replacements until March at the earliest.

I maintain that the best gesture of goodwill on Intel’s part would be to enable motherboard manufacturers to replace P67/H67 motherboards with Z68 boards for those users who want them.​
 

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I'm hearing late Feb/early March.

That appears to be when the new revision will be ready. The new parts won't be shipped until April if that's true. It appears all current boards will be replaced.


Agreed.

Or wait for the EVGA ones (they won't have these issues [confirmed by their product manager]).

EVGA would be smart to release their P67 boards before recalling begins.

Just Sayin'...

Well EVGA won't be able to release any "fixed" ones until the same time everyone else can.
As far as I'm concerned, EVGA boards don't suffer from this issue, so they won't have to wait for B3 in order release their boards.

However, what is very clear is that this is a silicon level issue as Intel has already stopped the manufacturing of its current revision of its Cougar Point chipsets and will have a new revision ready in late February, although volume shipments aren’t expected to be in full swing until April.

The only reason EVGA isn't going to be affected is because they've not released anything yet, so won't have to worry about RMAs. It just means that anyone waiting for an EVGA board will have to wait until April as well.
 

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It's doesn't bother me much that Intel shipped a bad Northbridge chip, but the last paragraph of that article should get McAfee users worried:

Separately, Intel said its acquisition of Infineon Technologies AG Wireless Solutions business has been completed and it expects its buyout of security software maker McAfee to close by the end of the first quarter.

When hardware manufacturers start messing about in the software business, it can mean only one thing: Disaster.

McAfee users better start considering other options...
 
Last edited:

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It seems like I'll just move my two HDDs to the 6 Gbps ports and wait to hear what Gigabyte's plans will be.
McAfee users better start considering other options...
They should have been doing this a few years ago. McAfee has been bloated junk for quite some time.
 

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Sounds like its not really a big deal, though I may as well replace mine. I will have to see if I can get a Z68 board then, but I don't know what the difference is (haven't heard of those before).

~Lordbob
 

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Sounds like its not really a big deal, though I may as well replace mine. I will have to see if I can get a Z68 board then, but I don't know what the difference is (haven't heard of those before).

~Lordbob

Yes, it's a big deal :). It can get to point where that the drives are not recognized. Whenever Newegg and Microcenter pulls all 1155 boards, that's big. It's almost like a car recall, but without the safety issues. I'm not worried though, Intel will make good. :cool:

I love my i7-2600 processor and despite the board recall, I'd buy another 1155 board in the future, if I had too.
 

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Sounds like its not really a big deal, though I may as well replace mine. I will have to see if I can get a Z68 board then, but I don't know what the difference is (haven't heard of those before).

~Lordbob

Yes, it's a big deal :). It can get to point where that the drives are not recognized. Whenever Newegg and Microcenter pulls all 1155 boards, that's big. It's almost like a car recall, but without the safety issues. I'm not worried though, Intel will make good. :cool:

I love my i7-2600 processor and despite the board recall, I'd buy another 1155 board in the future, if I had too.
I mean they aren't going to blow up my rig or harddrives.

~Lordbob
 

My Computer My Computer

Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
Keyboard
Razer Tarantula
Mouse
Razer Lachesis
Internet Speed
not fast enough
Sounds like its not really a big deal, though I may as well replace mine. I will have to see if I can get a Z68 board then, but I don't know what the difference is (haven't heard of those before).

~Lordbob

Yes, it's a big deal :). It can get to point where that the drives are not recognized. Whenever Newegg and Microcenter pulls all 1155 boards, that's big. It's almost like a car recall, but without the safety issues. I'm not worried though, Intel will make good. :cool:

I love my i7-2600 processor and despite the board recall, I'd buy another 1155 board in the future, if I had too.
I mean they aren't going to blow up my rig or harddrives.

~Lordbob

+1
:)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7-4790
Motherboard
GA-Z87X-D3H
Memory
G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
Graphics Card(s)
AMD Radeon R7 250
Sound Card
Realtek ALC892
Monitor(s) Displays
Samsung UN32EH5000, Dell 1703FPT
Screen Resolution
1920 x 1080, 1280 x 1024
Hard Drives
WD5003AZEX
WD10EZEX
Samsung HD103SJ
Samsung 128 GB 840 PRO
PSU
SeaSonic M12II SS-500GM
Case
Fractal Design Define R4
Cooling
Zalman CNPS9900ALED
Keyboard
Logitech K800
Mouse
Logitech M705
Internet Speed
16 Mbps
Antivirus
Avast
Browser
Firefox
Other Info
Bose Companion 2 Multimedia Speakers
Scan.co.uk have said to just keep using your PCs as normal with it, as it apparently only happens under regular heavy load on the SATA II controller.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 8.1 Pro x64
CPU
Intel Core i7 4790k
Motherboard
MSI Z97S Krait Edition
Memory
8GB Corsair Dominator 1600MHz
Graphics Card(s)
MSI TwinFrozr GeForce GTX770
Sound Card
ASUS Xonar DX/XD 7.1
Monitor(s) Displays
Dell 24" S2409W + Dell 20" E207WFP
Screen Resolution
1920x1080 + 1680x1050
Hard Drives
1x 120GB OCZ Agility 3, 1x 750GB Western Digital Caviar Black, 1x 1TB Western Digital Caviar Blue
PSU
Corsair HX850 modular
Case
Fractal Design Define R4
Cooling
Corsair H60 w/ twin Corsair SP120 fans
Keyboard
Logitech G510S Keyboard
Mouse
Logitech G500S Laser Mouse
Internet Speed
40Mbps
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
LG Blu-Ray player
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