Solved Intermitent BSOD Product 768_1

[Dreadart]

Hi guys,

I have a Lenovo G570 which is giving an intermittent BSOD. Sometimes iI can go the whole day without a BSOD and some other times the thing crashes 3-5 times a day.

Here are the details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8816948D360
BCP2: 0000000000000000
BCP3: FFFFF8800598FA18
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Any help will be appreciated! I suspect that its the RAM memory but I just want to make sure its not a driver related issue.

 

[Arc]

Click on the button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Attach the data with your reply post.

 

[Dreadart]

Damage log

Hi Arc! thank you for your reply!

Here is the zip.

 

[Arc]

Uninstall windows update KB2670838.

Windows Update - Uninstall an Update
​

Let us know for any further BSOD.
___________________________________

BugCheck 50, {fffff88150a29360, 0, fffff8800596ba18, 5}

*** WARNING: Unable to verify timestamp for igdpmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdpmd64.sys

Could not read faulting driver name
Probably caused by : igdpmd64.sys ( igdpmd64+15aa18 )

Followup: MachineOwner
---------

 

[Dreadart]

Unistalled update

I have just removed the update.

** Fingers crossed ** I will update by the end of the week given that I stop crashing

 

[Arc]

Will wait to get the feedback.

 

[Dreadart]

Solved

Brother,

You the creme de la creme. It worked like a charm.

A month later I have not crashed again.

Thanks a lot!

 

[Arc]

Lol, your issue was not that serious.

Let us know for any further BSOD.

 

[Dreadart]

Awesome

I will man. Thank you a lot!

 

[Arc]

You are welcome.