Internet disconnects but shows connected in network & sharing center .

[hector17]

Internet disconnects but shows connected in network & sharing center .

Hello guys... Please me out in solving my Frequent internet disconnection problem.

Problem #1 : while browsing or streaming , or while playing MP games internet stops. No page opens but... Torrents still downloads at full speeds. 220-240kbps. If facebook is opened in my browser am able to chat with people ( All the 4 lights in modem are lit PWR LINK DATA ETHRNT ). In the network & sharing center it shows connected. Only way to get everything back online is to Reboot the modem.

Troubleshooting#1 : Guys am from India, & called my ISP guy to fix the problem & guy says the problem is from my end.... VIRUS .... " my system could be corrupted with VIRUS which is blocking my Modem Ports" So when i reboot the modem the VIRUS goes off... & the internet starts to work fine, & after sometime the VIRUS gets clogged into the ports again." I don't know which Port he was referring to & i don't know how true this is.

Troubleshooting#2 : i changed two different modems one them is a brand new ISP provided, & the problem still continues.
I had a spare router Asus RT N13U B1 & a pci card. installed & connected & still the same problem.

Please help me out.

 

[VistaKing]

Download Farbar Recovery Scan Tool on another PC and use a USB flash drive to transfer it to your issued PC

64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Usb drive to your Desktop ( infected PC )

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file

   Note

The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt

Please upload both logs in your reply.(FRST.txt and Addition.txt)

:note: FRST.txt and Addition.txt will be on the Desktop :note:

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .

 

[hector17]

^ Thanks for the reply.
Please check the attachments .

 

[VistaKing]

Download CKScanner by askey127 below

• Download link :ar: CKScanner
  
• Save it to your Desktop
  
• Right-click CKScanner.exe select
  
  
  
• Click Search For Files
  
• When the cursor hourglass disappears, click Save List To File
  
• A message box will verify the file saved
  
• Upload CKFiles.txt in your next reply

 

[hector17]

Done.
Please check them

 

[VistaKing]

Uninstall your Adobe software and Autodesk software . You used keys to install the programs .

 

[hector17]

^ am sorry , can u please elaborate. i had Adobe software installed very long ago except Premier pro, but the disconnection problem started just few months ago. & also i forgot to mention one thing, some times the space in C fills up full with just 20 -30mb of space left.. & when i reboot its back to normal with 15GB of free space. but the free space is decreasing day by day like 500mbs for 2 days .

 

[VistaKing]

Uninstall the premiere pro and Autodesk

Then do

Copy and paste the code below into Notepad. To open Notepad, click on rb: . Inside

type notepad and then press <ENTER> button .

@Echo off
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
cls
echo Script finished.
pause
del %0

In Notepad, click File and then Save. Type reset.bat inside file name section . Change Save as Type to All Files, and then save the file to your desktop. After the file is saved, right click on the RESET.bat choose

. Once it's finished running, restart your computer.

Scan on one Browser . Either

or on

or

On

Hold down Control and click on ESET Online Scanner to open ESET OnlineScan in a new window
Click the

button
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
° Scan potentially unwanted applications
° Scan for potentially unsafe applications
° Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.


On

or

Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
Right click on

choose

on your desktop
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
° Scan potentially unwanted applications
° Scan for potentially unsafe applications
° Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.

 

[hector17]

^ wow.. .will do as u say. its late here. I will post it soon tomorrow.
Thank you very much

 

[hector17]

Done, there were total 10 threats found, but i wonder why Avast didn't pick these up ? Please check the attachment.
Thanks.

 

[VistaKing]

Uninstall AUTODESK and CS5 its not legit . You downloaded from a torrent . If you want further help you would need to uninstall all the apps you Downloaded from a torrent

 

[hector17]

^ i completely uninstalled them both. Autodesk & Adobe packages. There are currently no torrent downloaded apps running in my system. Please help.
Thanks.

 

[VistaKing]

Malwarebytes

Download Link :ar: MalwareBytes

When the installation is done uncheck Enable free trial of Malwarebytes (see image below )

Update the definitions and do a full scan

:ar: On the Scanner tab:
Make sure the "Perform Full Scan" option is selected.
Then click on the Scan button.
:ar: If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
:ar: The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
:ar: When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
:ar: Click OK to close the message box and continue with the removal process.
:ar: Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
:ar: Make sure that everything is checked, and click Remove Selected.
:ar: When removal is completed, a log report will open in Notepad.
:ar: The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
:ar: Copy and paste the contents of that report in your next reply and exit MBAM.

Log looks like this : mbam-log-yyyy-mm-dd

Log located : C:\Users\{Your UserName}\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs or C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs

 

[hector17]

i guess the scan's gonna take sometime, i will post the result when the scan completes.
Thanks very much

 

[VistaKing]

Take your time .

 

[hector17]

Please check it.
Wait what ???? Banned ? :O

 

[hector17]

Ahhh come on somebody please help me out here

 

[Shadowjk]

VistaKing and your ISP were correct in suspecting malware. The torrents you downloaded appear to have a bunch of trojans in them that may have pay-loaded all other things that MBAM was unable to remove.

I'm no security expert and therefore would not be comfortable in offering malware removal but all I can suggest is possibly completing a reinstall of your OS to remove any other traces. This will mean that you will have to backup all your personal files and reinstall all your applications.

   Warning

DO NOT COPY files that were downloaded via torrents since these can be a potential source and may infect the clean installation

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

Sorry I can't offer any further help I could see if a security expert can have a look at it but if I do please be patient.

Josh

 

[ICIT2LOL]

Hello Hector mate first up try this http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

then this http://www.sevenforums.com/tutorials/433-disk-check.html

then these

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/
http://www.bleepingcomputer.com/download/adwcleaner/
download from bleeping computer I know yo have done the Malwarebytes but update and do it again

and then the TDSS Killer for this list Free Malware Removal Tools

we shall go from there.
I think I saw torrents mentioned somewhere mate something I don't go near for various reasons

 

[d00p98uy]

Also, run MBAR (MalwareBytes Anti-Rootkit)
and VipreRescueScanner
run CCleaner (portable) and scan your registry.
Please Post Screenshots of your programs list so i can look at what you should probably remove (I trust you keep your computer clean, but Just in case)
after you uninstall each program, make sure it is truly gone and run CCleaner again
click your start orb and in the search box type msconfig and press enter. Click the startup tab and disable ANY unidentified programs that may seem to be harmfull, if you have any questions, just ask, and don't go downloading torrents to screw up your system again