Internet doesn't work on win7 machine

Hawake

New member
Local time
7:23 PM
Messages
16
Location
Sweden
Hi

My internet has suddenly stopped working on my windows 7 machines but it still works on my xp machines. i am connected to the network but all my windows 7 machines tell me i got no access to the internet wich i don't seem to have either.

so im asking here for a soulotion.

my router is a Samsung Gigaset SE551 WLAN dsl/cable along with a zylexel modem and a d-link router.
and the windows 7 computers is a laptop and a stationary computer both x64 systems. (the laptop runs with the wirless network comming from the samsung router and the stationary runs with network cable from the d-link router)
 

My Computer

OS
Windows 7 x64 Ultimate
CPU
AMD Phenom X4 Quad Core Processor
Motherboard
MSI K9A2 CF
Memory
4000mb 800mhz
Graphics Card(s)
Nvidia G-Force GTX260
Sound Card
Built in
Monitor(s) Displays
Asus
Screen Resolution
1440x900
PSU
Corsair VX550w
Case
Coolermaster
Keyboard
Razer Lycosa Gaming Keyboard
Internet Speed
24mb/s
Varying on your Network Adapter/Driver, you may have to allow your TCP/IP & DNS to set automatically, rather than manually. If anything, the easiest way to check for issues is to right click on your "Network" Icon in your System Tray, and click "Troubleshoot Problems".

Manual Steps:


  1. Rick Click the Network Icon in your System Tray.
  2. Left Click "Open Network and Sharing Center".
  3. In the Left window pane, click "Change Adapter Settings".
  4. Right Click "Local Area Connection"
  5. Left Click on "Properties" (and Allow the UAC)
  6. Click on "Internet Protocol Version 6".
  7. Click the "Properties" button.
  8. Make sure the "Obtain {yada-yada} automatically" radio-box is selected on both the IP and the DNS.
  9. Click OK.
  10. Do the same for "Internet Protocol Version 4".
  11. Restart your Computer

If the Issue still exists after these steps, verify that your Router or Modem is compatible with Windows 7.

Not all routers will work correctly with a Windows 7 based System.

Hope all is well.
 

My Computer

Computer Manufacturer/Model Number
Toshiba® Satellite® [L755D-s5359]
OS
Windows® 7 Home Premium SP1 [x64]
CPU
AMD A6 APU [2.4GHz O/C]
Memory
G.Skill DDR3 So-Dimm [8GB]
Graphics Card(s)
ATI Radeon™ HD 6520g [512MB]
Sound Card
Conexant® SmartAudio HD
Screen Resolution
1366x768
Hard Drives
Western Digital 500GB [Internal]
Western Digital 1TB Passport [External]
Keyboard
Microsoft® Comfort Curve 2000
Mouse
Microsoft® Wireless Mobile Mouse 6000
Internet Speed
Comcast Xfinity 100MBPS
Other Info
Common Devices:: HTC Titan, Microsoft ZuneHD 32GB
They where already like that now that i checked on both my windows 7 computers

and i forgot to mention that the internet worked fine on both computers yesterday and went like this, this morning.

thanks anyway but does anybody else got any other soulution?
 

My Computer

OS
Windows 7 x64 Ultimate
CPU
AMD Phenom X4 Quad Core Processor
Motherboard
MSI K9A2 CF
Memory
4000mb 800mhz
Graphics Card(s)
Nvidia G-Force GTX260
Sound Card
Built in
Monitor(s) Displays
Asus
Screen Resolution
1440x900
PSU
Corsair VX550w
Case
Coolermaster
Keyboard
Razer Lycosa Gaming Keyboard
Internet Speed
24mb/s
I had the same problem. Try this:
1. Open "Device Manager"
2. Disable your Network Adapter
3. Wait a few seconds and re-enable the Network Adapter
 

My Computer

Computer Manufacturer/Model Number
me / #1
OS
windows 7 x64 Home Premium
CPU
intel q6600
Motherboard
gigbyte ga ep45 ud3l
Memory
g.skill 8gb ddr2 1066 (pc2 8500)
Graphics Card(s)
evga geforce 9800 gtx 512 mb
Screen Resolution
1680 x 1050
Hard Drives
wd caviar black 500 gb
wd caviar black 1tb
wd elements 1tb external hd x2
PSU
raidmax 500w
Case
smilodon (yes, t'was the pretty blue lites that got me!)
Tried that aswell, still no internet, didn't restart between the disable tough.


getting verry annoying that it works on every single computer in my house BUT not my windows 7 machines.

i maybe should mention that i got the lastest firmware on all my routers but it doesn't made any diffrence

and like i mentioned later it all started this morning, everything worked like a good flower yesterday. i also have called my internet provider and they tell me that there shouldn't be any operating errors for now.
 

My Computer

OS
Windows 7 x64 Ultimate
CPU
AMD Phenom X4 Quad Core Processor
Motherboard
MSI K9A2 CF
Memory
4000mb 800mhz
Graphics Card(s)
Nvidia G-Force GTX260
Sound Card
Built in
Monitor(s) Displays
Asus
Screen Resolution
1440x900
PSU
Corsair VX550w
Case
Coolermaster
Keyboard
Razer Lycosa Gaming Keyboard
Internet Speed
24mb/s
bump
 

My Computer

OS
Windows 7 x64 Ultimate
CPU
AMD Phenom X4 Quad Core Processor
Motherboard
MSI K9A2 CF
Memory
4000mb 800mhz
Graphics Card(s)
Nvidia G-Force GTX260
Sound Card
Built in
Monitor(s) Displays
Asus
Screen Resolution
1440x900
PSU
Corsair VX550w
Case
Coolermaster
Keyboard
Razer Lycosa Gaming Keyboard
Internet Speed
24mb/s

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
DELL VOSTRO 3650
OS
Windows 8.1 PRO
CPU
3rd Generation Intel Core i7‐3612QM CPU @ 2.10GHZ
Memory
8GB DDR3
Graphics Card(s)
NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Screen Resolution
1920X1080
Hard Drives
750GB 5400RPM
Using dual routers will cause problems because of having two internet gateways. There should only be one router on your network if you want to work correctly. Sometimes you can bypass the WAN connection on one of the routers and use it as a switch but that configuration is usually not supported.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
So the only way for me to get my net working on my win7 machines is to remove one router? i got two since i got over 6 computers that needs internet. and my first router only supports 4. so thats why i got 2.

but its odd for me that it worked before and just suddenly stopped working this morning..
 

My Computer

OS
Windows 7 x64 Ultimate
CPU
AMD Phenom X4 Quad Core Processor
Motherboard
MSI K9A2 CF
Memory
4000mb 800mhz
Graphics Card(s)
Nvidia G-Force GTX260
Sound Card
Built in
Monitor(s) Displays
Asus
Screen Resolution
1440x900
PSU
Corsair VX550w
Case
Coolermaster
Keyboard
Razer Lycosa Gaming Keyboard
Internet Speed
24mb/s
Yes it won't be very reliable that way. You should be using a switch there instead of a router or if you need to have wireless and wired you can use a wireless access point or use a router that supports both.

There are also ways to use the router as a switch by bypassing the WAN connection but that configuration isn't officially supported by D-link. You can google the set up procedure for that but it's much easier to just use a switch.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
il see what i can do with the routers, but i really dont think that is the problem since it has worked before.

and its still not working on any of my win7 machines, so the drivers seem to not be a problem, however im going to try it. thanks. will repost when i have and tell the result
 

My Computer

OS
Windows 7 x64 Ultimate
CPU
AMD Phenom X4 Quad Core Processor
Motherboard
MSI K9A2 CF
Memory
4000mb 800mhz
Graphics Card(s)
Nvidia G-Force GTX260
Sound Card
Built in
Monitor(s) Displays
Asus
Screen Resolution
1440x900
PSU
Corsair VX550w
Case
Coolermaster
Keyboard
Razer Lycosa Gaming Keyboard
Internet Speed
24mb/s
It's worth a try if you don't want to purchase anything. Standard set up procedure for this below. D-link also has their own set up procedure for this somewhere but it's not officially supported.

If you want to connect 2 routers and allow them to have a network of computers communicating just hook up one of the ports of your first router into one of the LAN (not wan)ports on your second router. Be sure to disable DHCP server on the second router and set the second routers address to something different than the first if you want to access it on the network. Your second router will act like a switch so your first router will be assigning IP addresses to them so make sure you have DHCP on the first router.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Using dual routers will cause problems because of having two internet gateways. There should only be one router on your network if you want to work correctly. Sometimes you can bypass the WAN connection on one of the routers and use it as a switch but that configuration is usually not supported.


You where kind of right here, after ALOT and yet again ALOT of troubleshoting it seems like one of my that i called router that actualy where a switch was giving out a wrong gateway. so i had to manually change the gateway and then renew my ipconfig to make my internet work on all win7 machines. thank you.

and i also made your tip, i removed the other switch/router or whatever it is and installed a real switch instead so now i only got a modem, a router and a big enough switch to give internet to all my machines.
 

My Computer

OS
Windows 7 x64 Ultimate
CPU
AMD Phenom X4 Quad Core Processor
Motherboard
MSI K9A2 CF
Memory
4000mb 800mhz
Graphics Card(s)
Nvidia G-Force GTX260
Sound Card
Built in
Monitor(s) Displays
Asus
Screen Resolution
1440x900
PSU
Corsair VX550w
Case
Coolermaster
Keyboard
Razer Lycosa Gaming Keyboard
Internet Speed
24mb/s
Well you choose the easy way then. Good idea just to simplify things a bit. I'm glad that you got it up and running Hawake. That procedure I outlined would have probably worked but it's much easier to just use a switch.
Thanks for reporting back in Hawake. I will mark this as solved. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Back
Top