Internet not working after re-installing windows 7 home premium

[ramt]

Hi Guys,

I had a virus and so had to re-install windows 7 home premium in my laptop. Now, internet is not working. I went to device manager. There, I see a node called 'Other devices' under which 3 items appear.

This is what I see.


Other devices
-Network controller
-PCI simple communications controller
-Unknown device

In their properties, therer is a similar message - Drivers for this device are not installed (Code 28)

I have Dell drivers DVD that I purchased along with the laptop. But, I don't know which drivers to install. Can someone please help?

Thanks.

 

[ramt]

Hi Guys,

I made some progress. I went to properties of each of the items and clicked on 'update driver' button. In the new window, I selected to search from my c:/ drive. This installed both 'Network controller' and 'PCI simple communications controller'. But the third missing driver for 'Unknown device' is still an issue.

Please suggest..


Thanks...

 

[brianzion]

hi
have you tried updating in devices and printers? in the start menu click devices and printers a new window will open scroll down to computers and right click on icon then in context menu click troubleshoot this may help.