Internet stops working when downloading.

[camthemanzx]

Hey peeps, im having this really annoying problem when i download something or skyping someone the internet stops and i get the yellow exclamation symbol on the signal strength bar in the bottom right,it lasts for about 30 seconds and then it starts working again.Sometimes it doesn't even show the yellow symbol.I have quite low speeds as it is and trying to download things take ages and this just corrupts,or cancels all my downloads.

Cam

 

[ICIT2LOL]

Cam not knowing what sort of net set up you have makes giving you an answer easy so what are you using wifi (fixed or mobile), cable, the strength of your local providers signal.

 

[camthemanzx]

Hmm very wierd,it seems to be working now,i found the problem was only being caused by two computers i just clean installed win 7 on.Il get back to you with more info if it starts again.

 

[ICIT2LOL]

Ok look it could have been anything really and what I was going to suggest was doing these in safe mode and just a s by the by the sfc is sometimes best run for more than two runs. These sometimes clear the problem if not then I usually try a system restore then a repair install and then a clean install last resort. Al thos fixes can be found in the tutorials
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2

 

[camthemanzx]

ok i did the sfc scan and it didn't find anything,the problem did happen again once,here are some details that might help i don't know,big noob here

 

[ICIT2LOL]

Ok so did you run the sfc just once ? because it is often better to give it two to three runs and the chkdsk I still think would not go amiss.

Plus I would be scanning those machines with these
SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Anti-Malware Premium
AdwCleaner Download
delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)

 

[camthemanzx]

ok il do some more scans,but how will doing the chkdsk command do anything?isn't it for the hard drive?I already have malwarebytes and i have avira antivirus and they found only an adware thing.Do you think it could be a setting that i have the router set to do ,so when the bandwith is low its stops?I can go on my routers page and change something if i need to...

 

[ICIT2LOL]

Cam I am only eliminatings things as we go along hence the scans as I like to use the simplest things first. The chkdsk mate is slightly different to sfc in that it checks the sectors etc on the hard drive and will attempt a fix on out of whack stuff it finds and even repair stuff hence the /f and .r switches. But the choice is yours.

Now the modem or modem/router whichever you are using I think if it has any such settings then you would have had to change them in the past and if not then should be ok. Now if it were me if the device beit a modem/router or a modem and a router just out of curiosity how old are it/they? Because I would personally look at renewing it as you can pick a really quite decent one now for a good price. My own one a TP-Link W8960D has served me for many years without any problems. One you might consider is this
TP-Link TD-W8968 300Mbps Wireless N USB ADSL2+ Modem Router - $50 where I am and again personally I like a combo and then use hubs it I want extra connections ( I have had up to five machine connected to my own device at one time with no ill effects. I am not pushing TP-Link but I consider them really good value for money and really good on support.

 

[camthemanzx]

I think the router is actually quite new,its a TP-LINK model:TL-WR841N 300Mbps, can a browser cause this?Im just think of any random thing,because i was downloading on steam and then all i did was go on firefox look up something and it made the wifi stop.Oh and the other thing was when it happened i had enough time to run the troubleshooter compared to other times as it happens so quickly and the troubleshooter doesn't get enough time to check.It said Your computer appears to be correctly configured, but the device or resource (primary DNS server) is not responding.I went to these sites and followed the instructions https://support.microsoft.com/en-us/kb/2779064 and http://answers.microsoft.com/en-us/...nfigured/89f0f675-cb59-494c-ae80-5593d9b29c20 but my problem with downloading still happens.

 

[camthemanzx]

Oh this might help.

 

[ICIT2LOL]

Yep well the device might be new but doesn't mean it is still good but ahaving said that I have had a TP-Link modem router for some years and a simple reboot is the only thing I have had to do in that time and then only rarely.

Now it could be your browser - have you tried suing another/

Now if you go Start > type msinfo32 click it > then Components > click Problem device and the problem ones will show up on the left with the problem see pic

 

[camthemanzx]

Yep iv just rebooted in the past as well,i updated the routers firmware yesterday to see if anything might fix.Il have to use the internet for a while to check if it is ok.What do you mean by suing another/?And i went to check problem devices and there are only errors that say they are a few adapters wich i disabled to try fix problems earlier(attached pic)

 

[ICIT2LOL]

What do you mean by suing another/?

Browser because you asked if the issue could be caused by the browser you are using post #9 and I was wondering if you tried a different one say Chrome or even IE if you have to.

Now the problem devices may have been fixed since that dump files were sent?

 

[camthemanzx]

I like firefox,and i think chrome uses too much memory,so il guess il use IE for awhile.Haha and im so sorry but i dont understand what you mean by the dump files i sent?

 

[ICIT2LOL]

No mate I meant the text files I should have been more explicit

Now there is a bit going on with iE right now and if you use Chrome for example you don't necessarily have to keep it if it cures it then all well and good.

Now if it is RAM that is bothering you then why not bump it up a little bit I do that on all my macjines as a matter of course - at least 8GB I find is good..

 

[Golden]

sfc, chkdsk and exhaustive scans for malware are not going to solve intermittent wireless network connections - its a complete waste of time and effort.

Start by checking that the wireless device has the latest driver. Run Speedtest.net and check the output against the ISP quoted numbers.

 

[camthemanzx]

I have 8 gb of ram just i don't see the point of using more if it doesn't need it...But its fine il use chrome.


GOLDEN i checked using intel driver update utility and it says that the latest version is under the version i have(PIC BELLOW).What?So do i download the latest version(actually older) or do i keep the one i have(if so i have the latest drivers)?Oh and my internet speed is what it should be.I mean its slow but thats all i got,because i live off the electricity grid and the only way i get internet is it gets sent to from a mast to a antenna and the through a cable into a router.I get 3mb download and i have 13 ping.Someone told me with that type of connection you cant really get better speeds,is that true as i was thinking of asking for an upgrade?

Cam

 

[ICIT2LOL]

Yep well I di say just eliminating things by the scans and I did point out the problem devices that were in the files sent. Anyway I shall leave this one now.

 

[camthemanzx]

why go?you've been a great help...Thanks anyways

 

[ICIT2LOL]

.Thanks anyways

No probs and good luck.