Invisible network drive

[Qb76]

My network drive is not seen while using File Explorer. I had this same problem a few months ago and temporarily uninstalling my VPN fixed it. The problem has now returned and I've taken my VPN off system and still cannot access my network drive
One strange part is that if I open Excel, it will open a file from that drive.
I am running Windows 10 on a Lenovo laptop.
I've tried a few things (Registry Editor, SMD settings, network adapter).
Any ideas are greatly appreciated.

 

[samuria]

Welcome to the forum. can you ping the pc via ip and name can you connect to the drive via ip ie \\192.168.1.31\share

 

[Qb76]

samuria,
Thanks for the response.
I am not clear on what you want me to try.
Please explain further - apologies

 

[samuria]

from a cmd prompt

ping pcname
ping pcs ip
\\192.168.1.23\share name (change ip to the pc your connecting to

run this scanner on ALL pcs can it see it and which pv is Master browser NetBScanner - NetBIOS scanner

 

[Qb76]

Here are results

Ran ping pc-
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)

Ran ping pcs ip-
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

Ran NetBScanner-
Found only my PC, did not find Laptop.

Thanks again for your time.

Now, I tried switching to 5GHz band and the network drive was found. Not sure why, maybe you could explain or is it just a fluke.

Thanks again,
Phil

BTW, Guess I should have used tenforums instead, since I am using Win10. (I am new and not very experienced with this technical stuff)

 

[samuria]

5 gig will likely be ac if the pc card is set to ac only 2.4 wouldnt show up or connect