IOBit Smart Defrag - What it did to my system

[Windows i7 920]

I ran a "deep optimize" on my system using the latest version of IOBit Smart Defrag on my laptop. For laptop specs, see quoted text. The specs listed on my account are that of my main desktop. I do realize that most of the hardware listed will not apply to my current issue, however I will be using the same list for all threads / posts regarding this laptop.

Following doing this, I noticed that my laptop is now taking forever to log in or do almost anything that requires HDD access. I think something went wrong...

8 GB of 1333 MHz DDR3 (4GB x2)
Intel PM55 Chipset
Windows 7 Professional x64
Intel Core i7 740QM
AMD ATI Mobility Radeon HD 5650 1GB GDDR3
500GB HDD @ 7200 RPM, 16MB cache
Compal NBLB2 Motherboard / Case
1920x1080 Full HD 15.6 inch OLED multi-touch enabled screen
Surround sound supported via HDMI output

 

[Desslok]

Did you try running the builtin defrag and disk Error Checking?

 

[youllbelost]

If the HDD was working properly before how could a disk error occur by a defragging software.

If that is true, I am not using a S/W to defrag anymore.
I seriously will get away with my data saved than a bit slow speed of reading data. :/

 

[Windows i7 920]

Did you try running the builtin defrag and disk Error Checking?

Yes. No errors were found.

If the HDD was working properly before how could a disk error occur by a defragging software.

If that is true, I am not using a S/W to defrag anymore.
I seriously will get away with my data saved than a bit slow speed of reading data. :/

That is why I'm kind of mad about it.

 

[Maxxwire]

Windows i7 920- Have you taken your issue to the IObit Forums?

~Maxx~
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[StreetSpirit]

Folks, this demonstrates an extremely important point. Windows 7 defrags on it's own in the background (unless it has been disabled.) The best defragmenter for Windows 7 is the one built in. I've had numerous problems with third party defraggers such as O&O. To put it rather bluntly, you don't need any third party application, yes, even the beloved Defragler


I'm sorry if this is obvious, but the point had to be made... I've seen one too many "Defragmenter X screwed up my windows 7 install"..

Good luck

 

[StreetSpirit]

I ran a "deep optimize" on my system using the latest version of IOBit Smart Defrag on my laptop. For laptop specs, see quoted text. The specs listed on my account are that of my main desktop. I do realize that most of the hardware listed will not apply to my current issue, however I will be using the same list for all threads / posts regarding this laptop.

Following doing this, I noticed that my laptop is now taking forever to log in or do almost anything that requires HDD access. I think something went wrong...

8 GB of 1333 MHz DDR3 (4GB x2)
Intel PM55 Chipset
Windows 7 Professional x64
Intel Core i7 740QM
AMD ATI Mobility Radeon HD 5650 1GB GDDR3
500GB HDD @ 7200 RPM, 16MB cache
Compal NBLB2 Motherboard / Case
1920x1080 Full HD 15.6 inch OLED multi-touch enabled screen
Surround sound supported via HDMI output

Try this is a possible test. Run the W7 built in defragmenter and see if it believes your drives are fragmented or not. I had something similar happen with O&O, at the end of defragmenting, the entire system began to run very slow. I ran the Windows 7 defragmenter and was told my drives were very fragmented.

After defragging with the W7 built in util, things went back to normal.

HTH

 

[Vertex]

I use IObit Smart Defrag on my Windows 7 PC and I have never had any problems with it. I even used the deep optimize feature and I see no problems. My rule of using it is to do a thorough disk cleanup first using CCleaner and do the defragmenting afterwards.


Its OK to use the built in defragmenter on Windows, its trustworthy at least but its kinda slow compared to third party defragmenters.

Have you even considered checking your startup programs??? Type msconfig on Run and look at the Startup tab. There could be a chance that there is something in there that's defective enough to make a dramatic delay. But you did say that even operations that require HDD access take too long. You do have very good systems specs that I could only dream of.

I would also look into the possibility of malware infection (virus,trojan, worm) or perhaps hardware problems. Make sure your CPU is properly cooled and not overheating.

Unless I have ruled out those problems, I wouldn't immediately blame the problem to IObit Smart Defrag.

 

[Maxxwire]

Unless I have ruled out those problems, I wouldn't immediately blame the problem to IObit Smart Defrag.

Anyone who frequents the IObit Forums will know these kinds claims involving serious problems resulting from the use of Smart Defrag. I agree that other possible complications might exist, but a lot of other people have also claimed that IObit damaged their computer. There are many other 3rd party defragmentation programs which do not suffer from the regular occurrence of damage claims which can be used as an alternative.

~Maxx~
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[Barman58]

I would personally not trust or use IOBit anything - there are just too many bad reports about the company and it's software, including claims of intellectual property theft.

Is IObit Security 360 too good to be true? Malwarebytes claims theft of intellectual property. | Keeping Them Honest | dotTech

I would just rely on the built-in software

 

[marsmimar]

According to CNET reviews, IObit Security 360 and IObit Smart Defrag both achieved 5 star ratings from the editorial staff. Everyday users gave both utilities 4 stars.

IObit Security 360 - Free software downloads and software reviews - CNET Download.com

Smart Defrag - Free software downloads and software reviews - CNET Download.com

The issue of theft of intellectual property goes back to November 2009. To summarize, other utilities including Malwarebytes detected some malware that IObit missed. (Nothing suspicious there since no anti-malware product is 100% effective 100% of the time.) If the detected malware was named "this.is.malware.exe" by Malwarebytes, then IObit updated its own data base with that specific name. Malwarebytes felt this was theft of intellectual property. As of November 2009 IObit updated their database to address the accusations. Seems the issue is resolved.

For people to make blanket statements condemning (or praising) a particular software is not responsible journalism. It's been proven over and over again that there are too many differences between one computer and another to categorically state that "XYZ" is no good. Because "XYZ" might work perfectly well on a different machine.

If anyone finds that McAfee, Norton, Trend Micro, MSE, IObit, or whatever doesn't play nice on his or her machine.... don't use it! There are many other applications available to try out. When you find a product, or combination of products, that works for you, congratulations! It's a real simple concept.

 

[Bill2]

I've done a fair bit of googling but beats me what exactly the difference between "fast optimize" and "deep optimize" is. IOBIT itself describes them as in the snip.

What is the difference between "fast" organize and "intelligent" organize? Since intelligent organize is supposed to take longer, does it defrag smaller chunks that "fast" ignores, if yes what sizes? Or does intelligent organize behave like Superfetch?

Seems like a lot of mumbo jumbo to me.

 

[Vertex]

What is the difference between "fast" organize and "intelligent" organize? Since intelligent organize is supposed to take longer, does it defrag smaller chunks that "fast" ignores, if yes what sizes? Or does intelligent organize behave like Superfetch?

Seems like a lot of mumbo jumbo to me.

Well they are not the only ones that use this appeal tactic.

 

[Maxxwire]

If the detected malware was named "this.is.malware.exe" by Malwarebytes, then IObit updated its own data base with that specific name. Malwarebytes felt this was theft of intellectual property. As of November 2009 IObit updated their database to address the accusations. Seems the issue is resolved.

No, IObit never did admit stealing from Malwarebytes even after the clever techs at Malwarebytes coded results of the stolen definitions to have the name 'Quit Stealing Our Intellectual Property' and many IObit users uninstalled and quit using all IObit software after seeing this shocking message on their monitors after doing a scan with IObit 360.

I realize that the officially the Chinese government does not recognize international copyright law, but theft of intellectual property in the form of an Antivirus database simply is not and hopefully never will be tolerated in the highly competitive world of computer security.

~Maxx~
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[marsmimar]

If the detected malware was named "this.is.malware.exe" by Malwarebytes, then IObit updated its own data base with that specific name. Malwarebytes felt this was theft of intellectual property. As of November 2009 IObit updated their database to address the accusations. Seems the issue is resolved.

No, IObit never did admit stealing from Malwarebytes even after the clever techs at Malwarebytes coded results of the stolen definitions to have the name 'Quit Stealing Our Intellectual Property' and many IObit users uninstalled and quit using all IObit software after seeing this shocking message on their monitors after doing a scan with IObit 360.

I realize that the officially the Chinese government does not recognize international copyright law, but theft of intellectual property in the form of an Antivirus database simply is not and hopefully never will be tolerated in the highly competitive world of computer security.

~Maxx~
.

Under US laws that's called entrapment. As the article states, it all happened in November 2009. Nor does it address the original question of whether IObit products trash a system.

 

[Maxxwire]

Under US laws that's called entrapment. As the article states, it all happened in November 2009. Nor does it address the original question of whether IObit products trash a system.

In the world of computer security its called very cleverly catching IObit red handed stealing Malwarebyte's AV definitions. I was a member at the IObit forums in Nov 2009 at the time they got caught stealing and and for the year up unto the time when I posted there there were literally hundreds of different complaints from around the world about IObit Smart Defrag ruining people's computers so for me there is no question about the wide spread damage that software has done.

~Maxx~
.

 

[marsmimar]

I was a member at the IObit forums in Nov 2009 at the time they got caught stealing and and for the year up unto the time when I posted there there were literally hundreds of different complaints from around the world about IObit Smart Defrag ruining people's computers so for me there is no question about the wide spread damage that software has done.

~Maxx~
.

Again, I am not questioning or arguing about corporate espionage or stealing intellectual property. My post was to simply offer an opposing opinion from a well respected source (CNET) that Smart Defrag rated 5 stars by their editorial staff during their review of the product. This would seem to be contary to the "literally hundreds of different complaints from around the world" that you seem to be hanging your hat on.

I would respectfully remind everyone that a few years ago Norton had some products that hogged resources, slowed PCs to a crawl, and caused untold damage to users' machines. People jumped to competing products like rats from a sinking ship. But Norton worked to improve the quality of their products and they are once again leaders in the industry. I believe, and apparently CNET agrees, that IObit improved Smart Defrag. So on the merits of whether Smart Defrag is a good product or a bad product we can agree to disagree.

 

[Maxxwire]

marsmimar- How many of the Cnet staff do you know of who were posting daily on the IObit forum back in 2009 with enough frequency to accumulate nearly 1,000 posts that year as I did? Which account is more credible a daily participant on the IObit forums who saw complaints regularly registered against Smart Defrag or the Cnet staff who only have a remote editorial view and very likely are not even registered members let alone daily participants on the IObit forums where all this transpired?

~Maxx~
.

 

[marsmimar]

marsmimar- How many of the Cnet staff do you know of who were posting daily on the IObit forum back in 2009 with enough frequency to accumulate nearly 1,000 posts that year as I did? Which account is more credible a daily participant on the IObit forums who saw complaints regularly registered against Smart Defrag or the Cnet staff who only have a remote editorial view and very likely are not even registered members let alone daily participants on the IObit forums where all this transpired?

~Maxx~
.

Maxx, you win!

I have a circle of friends that includes a die-hard Chevy Silverado owner, a die-hard Ford F-150 owner, and a die-hard Dodge Ram 1500 owner. They are each set in their opinions about their particular truck and very defensive of those opinions. Just as you are when it comes to Smart Defrag. So be it.

This will be my last response on the subject and I publicly acknowledge that, without any threats or coercion by you or anyone else, you win this discussion by default.

 

[Maxxwire]

This will be my last response on the subject and I publicly acknowledge that, without any threats or coercion by you or anyone else, you win this discussion by default.

I apologize if what I said offended you, but I put a lot of time into that forum during 2009 only to find out in the end what was really going on with Security 360 debacle. In the end though that experience only helps me to appreciate the great Members like you here on the Windows 7 Fourms.

A a man of lesser character would have drug the conversation through the mud, but you did not and as far as I am concerned that deserves as many Rep points as a Forum novice like me can give you.

~Maxx~
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