Is it possible to upgrade from Win 7 OEM to retail?

[Felii]

I purchased Windows 7 Ultimate from a local store about 20 months ago, unbeknownst to me that it was in fact an OEM version. Just now, i've purchased a new hard drive and i'm due to reinstall windows, but the current serial key i'm using has been blocked.

I recall seeing an offer about a year ago - which allowed those who unknowingly bought the OEM version, to upgrade to retail at a lower price. I'd forget it all and simply purchase Win 7 professional online at student discount, but the educational institution i'm studying at never issued me a personal email address.. So I was just wondering if such an offer still existed, or if it is possible to upgrade my current OEM version to retail?

I did pay $300 for this copy, and I really don't want to have to resort to pirating when I did try to do the right thing the first time around by purchasing a copy.

 

[ignatzatsonic]

More details needed.

I've never heard of a legit OEM disc refusing to install simply due to a hard drive change.


How far can you get in the install and what do you mean by "blocked"?

 

[Felii]

It installs fine, but this computer was custom build by myself so when I attempt to activate windows it tells me: "The product key you typed has been blocked from use by microsoft."

I only ever intended to purchase the retail version, but ended up with an OEM copy.

 

[ignatzatsonic]

It installs fine, but this computer was custom build by myself so when I attempt to activate windows it tells me: "The product key you typed has been blocked from use by microsoft."

I only ever intended to purchase the retail version, but ended up with an OEM copy.

Assuming it is a legit OEM disc, I would call Microsoft and tell them you had to upgrade to a larger hard drive and can't get your OEM version to activate.

There might be a workaround that does not involve a call to Microsoft. I'm not sure about that as I don't use OEM discs.

OEM is not intended to prevent you from replacing a hard drive.

 

[marsmimar]

You might have to activate manually (Option Two) or by phone (Option Two, Step 7.)

http://www.sevenforums.com/tutorials/3408-activate-windows-7-online.html

 

[seavixen32]

Ignatzatsonic is quite correct.

An OEM operating system will allow all hardware changes EXCEPT the motherboard it is tied too, so activation shouldn't have failed.

windows 7 x64 OEM activation question - Microsoft Answers

Try the methods Marsimar suggests.

 

[Felii]

It worked for a couple of months and then I had the "Build 7601 - this copy is not genuine" message suddenly appear. I emailed M$ to inquire as i'd purchased it from a store and all, they informed me that it was an OEM version which I wasn't supposed to have.

Shortly after that was when I found the M$ webpage, which allowed you to upgrade the OEM version to retail, but I was broke at the time so I never got around to doing it.

If I can spend $200-300 to upgrade this key to retail then I will, but spending $500 for a whole new copy is kinda ridiculous. Yeah I may have to give them a call, as much as I hate having to do it. I'll see how it goes, thanks!

 

[seavixen32]

It would appear that you can only buy an OEM system builder version of Windows if the computer it is being installed on is being built for resale.

Can I buy an OEM system builder Versiion of Windows 7? - Microsoft Answers

You could call Microsoft and tell them that you built the computer for someone else as it appears the local store you purchased from hasn't been totally upfront with you.

 

[marsmimar]

I'm not a lawyer. Don't even play one on TV. But that caveat about building a computer for resale is a bucket of worms. The OEM disk must theoretically remain with the computer. That's a given. But there's no timeline as to when the computer must be sold. Example: A builder creates a machine for a customer, installs the OEM OS, only to have the customer back out of the sale. The builder has every good faith intention of selling the machine to someone else but can't find a buyer. The builder likes the machine and keeps it for himself with the OEM OS installed and activated, but will still sell the machine if he can find a buyer. Legal or illegal? Too many variables to give a definitive answer.

And for fun, you can see how Microsoft has waffled on this over the years:

Is it OK to use OEM Windows on your own PC? Don't ask Microsoft | ZDNet

 

[seavixen32]

I agree that Microsoft's EULA regarding OEM software is a can of worms.

However, Microsoft can and does turn a blind eye to its own licensing terms that state in the case of OEM software: “Each individual software license inside this package may ONLY be distributed with a fully assembled computer system.”

Useful article here: How to buy Windows 7 for £50 less: the truth about OEM versions | Analysis | Features | PC Pro

 

[Felii]

I sifted through my old emails and turns out that my key was identified as being an MSDN version.
Sorry for the confusion, I got OEM and MSDN mixed up. (it was over a year ago!)

The reply I received back then was something along the lines of:

--
"Opt for genuine Microsoft product offer. Kindly refer to the link below for more information.

Genuine Offers: How can I take advantage of Microsoft genuine offers?
'What are the details of the genuine Microsoft Windows offer?'

http://www.microsoft.com/australia/genuine/faq.mspx
--

That URL seems obsolete.
I'll do a little more digging around and if I can't figure it out i'll give them a call.

 

[seavixen32]

In that case, you might find this article of interest to you: Product Keys and Activation | MSDN Subscriptions

 

[DeaconFrost]

You need to go back to the local store and demand what you paid for. They already ripped you off by charging you $300, even if it is what legit...but it wasn't. If they do not honor the sale with a legit version, report them to Microsoft's Piracy division. You will get a legit key from Microsoft (assuming you have proof of purchase) and the local store...will be hearing from Microsoft.

 

[marsmimar]

I sifted through my old emails and turns out that my key was identified as being an MSDN version.
Sorry for the confusion, I got OEM and MSDN mixed up. (it was over a year ago!)

The reply I received back then was something along the lines of:

--
"Opt for genuine Microsoft product offer. Kindly refer to the link below for more information.

Genuine Offers: How can I take advantage of Microsoft genuine offers?
'What are the details of the genuine Microsoft Windows offer?'

http://www.microsoft.com/australia/genuine/faq.mspx
--

That URL seems obsolete.
I'll do a little more digging around and if I can't figure it out i'll give them a call.

I think this might be the link you need.

Microsoft Australia Anti Piracy - Make sure your software is genuine.

 

[gregrocker]

If a shop is selling TechNet keys it is a prosecutable theft. I'd let them know you're airing this in the top Win7 tech forum and intend to prosecute if they dont' make it good. They may give you an actual salable copy of Win7.

If not follow the suggestions to pursue it with MS and ask for their help in prosecuting for this theft. They have a program as mentioned to provide a free key when someone is clearly ripped off in this way.