Is MSE insane... or is it just me?

stevieray

New member
Guru
VIP
Local time
6:21 PM
Messages
632
Location
manasquan, nj
Well, it happened again. MSE cannot find its own .msi file.

I attempted to install the new update for MSE, but the update failed as MSE could not locate the epp.msi file. This happens to me about every three months or so... usually with new definitions which suddenly will not install.

If I try to uninstall and reinstall MSE to fix the problem, I can't because the .msi file has gone AWOL. Sometimes I can find it and direct the installer to the new location; sometimes I can't and must tear MSE out by the roots with Revo before reinstalling. Very tiresome.

Here's where things get weird:
Sometimes the missing parts of the .msi file are in the wrong place... like on my D:/ drive (data only, like music, docs, movies, etc...), or my Z:/ or X:/ drives (external back-ups) but they cannot be found (quite naturally) during the installation/update. Other times the missing parts of the .msi file are right where they ought to be (on my C:/ drive with the os and ALL my other programs), but the new installation/update is off in the tall grass, insisting that the file SHOULD be over on D:/ or X:/ or Z:/ :sarc:

So I was wondering... does MSE hide/move parts of itself to other partitions? Or is this just my special gift? MSE is the only app that this happens to... everything else stays where I put it.
 

My Computer My Computer

At a glance

windows 7 x64 Home Premiumintel q6600g.skill 8gb ddr2 1066 (pc2 8500)evga geforce 9800 gtx 512 mb
Computer Manufacturer/Model Number
me / #1
OS
windows 7 x64 Home Premium
CPU
intel q6600
Motherboard
gigbyte ga ep45 ud3l
Memory
g.skill 8gb ddr2 1066 (pc2 8500)
Graphics Card(s)
evga geforce 9800 gtx 512 mb
Screen Resolution
1680 x 1050
Hard Drives
wd caviar black 500 gb
wd caviar black 1tb
wd elements 1tb external hd x2
PSU
raidmax 500w
Case
smilodon (yes, t'was the pretty blue lites that got me!)
Looks like you're the chosen one. ;)
It's really strange. Never happened with me. No idea what's causing this.
 

My Computer My Computer

At a glance

Windows® 8 Pro (64-bit)Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB...6GB DDR3 System Memory at 1,333MHz (on BD 4GB...AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic)
Computer Manufacturer/Model Number
Samsung NP530U4B-S02IN
OS
Windows® 8 Pro (64-bit)
CPU
Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache)
Motherboard
Samsung Electronics
Memory
6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1)
Graphics Card(s)
AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
35.56cm (14.0) SuperBright 300nit HD LED Display
Screen Resolution
1366x768
Hard Drives
1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD
Internet Speed
sucks
Antivirus
Microsoft Security Essentials
Browser
Google Chrome (Sync enabled)
I'm not an MSE expert but I've been using it since it first came out. I've never experienced anything close to what you're describing. Sometimes "stuff" happens. This Microsoft Answers forum thread offers a possible manual uninstall solution.

How to manually uninstall Microsoft Security Essentials 2.0.1963 if you cannot uninstall it by using the Add or Remove Programs item

If the manual uninstall is successful I recommend using the free Malwarebytes to run a full on-demand scan. (No anti-malware program is 100% effective 100% of the time. If there was such a thing we'd all be using it.)

Malwarebytes

After running Malwarebytes I would next run a system file checker scan from an elevated command prompt (option two) to see if there are any damaged or corrupt system files that might be interfering with MSE. If any problems are found run the scan 3 times rebooting in between each scan.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

If all scans are clean I'd try reinstalling MSE and give it another go.

Download: Microsoft Security Essentials - Microsoft Download Center - Download Details
 

My Computer My Computer

At a glance

Win 7 Pro 64-bitIntel i5 2.4 Ghz8GB DDR3Intel HD 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
Back
Top