Is my video card faulty, or it something else? (game crashes)

midnitemaximum

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Hey guys, I'll try to explain my problem the best way I can...

I've having trouble running games for quite sometime now. Games like BFBC2, Mafia II, Dead Space - mostly modern games that take up more CPU, GPU usage. When I run these games, they either crash (windows says they stopped working);the AMD driver stops working, or in some rare cases the system freezes.

I've pretty much tried everything, reinstalled drivers, reformatted etc.. The only time I can really get any stable game play is if I don't OC my CPU, which is strange because I'm not OCing my CPU like hardcore - the max I OCed is 3.4GHz @ 1.235v, I de-clocked to 3.2GHz @ 1.235v since I had the same problem months ago, but this week I've been getting the same problems I had before, and I didn't change ANYTHING at all, so now I'm running standard clocks on my CPU (2.8GHz). Raising the voltage on the CPU didn't help at all when OCing, I went all the way up to 1.5v-1.6v and nothing, still crashes etc.

The reason I'm asking if either something is wrong with my GPU is because when games crash on my system, my entire computer starts acting up, the graphics/pictures in games become distorted (kinda like artifacts on defected GPU), and the sound becomes all static (like feedback), I can't explain it - it's weird. I have to reboot my PC in order to fix it. Also I get the "Display driver has stopped working" in some occasions, usually when I play dead space. My CPU, nor my video card are overheating - the max temp my CPU has gone is 48-50c, and my video card is 57-60c.

This pic shows pretty much what happens after a game crashes and try to play it again:

http://img696.imageshack.us/img696/7302/26032010210.jpg

So should I RMA my card, or could it be something else?

(click on my system specs below my name)
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom II X4 920 3.2GHZG.SKILL 4GB DDR2 800XFX RADEON 5770
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X4 920 3.2GHZ
Motherboard
ASUS M3N72-D
Memory
G.SKILL 4GB DDR2 800
Graphics Card(s)
XFX RADEON 5770
Sound Card
X-FI TATANIUM 5.1
Monitor(s) Displays
ASUS 20"
Hard Drives
SAMSUNG SPINPOINT F1 1TB, SAMSUNG SPINPOINT F3 1TB
PSU
ANTEC EARTHWATTS 650W
Case
ANTEC 300
Cooling
AIR
Keyboard
G110
Mouse
COOLER MASTER STORM SENTINEL
Internet Speed
CABLE
the graphics/pictures in games become distorted (kinda like artifacts on defected GPU)
This is a clear sign of a defective GPU
RMA it
 
Last edited:

My Computer My Computer

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Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
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Supreme FX2
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Samsung LS22F350 LED
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1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
What are your Temps like i.e. CPU, GPU, case temps. You mentioned that when you are not OCing your CPU you can run the games. It could be that your CPU temp as caused the Graphics card to overheat. Leading to early demise or that it just overheating. Are you OCing the GPU and memory on your Graphic Card?
 

My Computer My Computer

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WinXP 32bit/Win 7 Ultimate x64 (SP 1)AMD Phenom II 555BE (unlocked)@3.26 Gig SupertalentAusu EAH5770 CUcore 1Gig DDR 5
Computer Manufacturer/Model Number
Self built
OS
WinXP 32bit/Win 7 Ultimate x64 (SP 1)
CPU
AMD Phenom II 555BE (unlocked)@3.2
Motherboard
Gigabyte GA-MA790X-UD4P
Memory
6 Gig Supertalent
Graphics Card(s)
Ausu EAH5770 CUcore 1Gig DDR 5
Sound Card
Creative Titanium X-FI
Monitor(s) Displays
ViewSonic G220fb
Screen Resolution
1024x768 85Hz
Hard Drives
1 WD 250 SATA, Hitachi 250 SATA
PSU
Antec EW750
Case
Antec 900II
Cooling
Corsair H-50
Keyboard
Logitech
Mouse
Logitech
The best way to make sure it's your GPU would be to borrow one from a friend if it's at all possible, and try it. If this corrects the problem then their you have it RMA the card. Or if you have a different card to try.
Fabe
 

My Computer My Computer

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Windows 7 ultimate 64 bit / XP Home sp3intel Core 2 Duo E8400 3.0ghz8 gigs 1066 OCZ Fata1tyEVGA GTX 580 Call of Duty Black Ops Edition
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 ultimate 64 bit / XP Home sp3
CPU
intel Core 2 Duo E8400 3.0ghz
Motherboard
Asus P5ND bios 1401
Memory
8 gigs 1066 OCZ Fata1ty
Graphics Card(s)
EVGA GTX 580 Call of Duty Black Ops Edition
Sound Card
Creative Soundblaster Audigy 2zs
Monitor(s) Displays
Asus 24in LCD's 2MS X2
Screen Resolution
1920x1080p @60Hz
Hard Drives
WD Caviar 500 Black/ WD Caviar 200 Blue
PSU
OCZ 700W GameXtreme
Case
NZXT Apollo
Cooling
Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram
Keyboard
Logitech Bluetooth Wireless MX5000
Mouse
Logitech Bluetooth Wireless MX1000
Internet Speed
Download 19.83 Upload 0.97
Other Info
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
There is a lot of forum room dedicated to BFBC2 causing crashes and black screens on Windows 7 64 bit - although mainly on Nvidia cards. It happens on my setup sometimes but I can't find a repeatable situation to focus on a solution. I'm not sure about the other games. Probably not what you want to hear but you're not alone.:cry:

Regards
UKMedia
 

My Computer My Computer

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Windows 7 Ultimate 64Bit (SP 1)Intel Core i7 4770K OC32GB 1600Mhz DDR3MSI GTX580 Twin Frozr II/OC and NVIDIA GTX 970
Computer Manufacturer/Model Number
Self Build
OS
Windows 7 Ultimate 64Bit (SP 1)
CPU
Intel Core i7 4770K OC
Motherboard
ASUS Maximus VII Ranger
Memory
32GB 1600Mhz DDR3
Graphics Card(s)
MSI GTX580 Twin Frozr II/OC and NVIDIA GTX 970
Sound Card
On-Board and Soundblaster Recon 3 D headset
Monitor(s) Displays
x2 Flat screen 21" LG displays + x1 LG W2363D (3D)
Hard Drives
5 internal Hard Drives:
1 x WD 120GB Solid State
4 x WD 1TB (CAVIAR BLACK 1TB 32MB 7200 SATA) as Raid 5 array
PSU
Dark Power Pro 10 1200W
Case
CoolerMaster HAF 932 Case - Black
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Thermaltake Contac21 cooler
Keyboard
Cyborg
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Razor Mamba
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0.5 Mb - (Benefits of rural location!) & 24 MB Sat
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MSE
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Teaming 2 GB network connection to Wired 1GB switch.
Connected to 37TB (Raid 5) of network storage on a wired 1GB lan.
(Mixture of internal hard drives, 1TB, 2TB, 4TB & 16TB Terastations)
Hey guys, I already RMAd my video card to XFX. The graphics glitches led me to believe that something was wrong with the GPU.

What are your Temps like i.e. CPU, GPU, case temps. You mentioned that when you are not OCing your CPU you can run the games. It could be that your CPU temp as caused the Graphics card to overheat. Leading to early demise or that it just overheating. Are you OCing the GPU and memory on your Graphic Card?
I doubt it was my temps, the max temps I ever got with the card was 61c, but usually I would get around 52-57c when OCed, and somewhere around 51c when not OC. Plus, I have a side fan blowing air to the video card. My CPU temps were 30 idle, and 40 @ load. I even ran FURMARK for 45 mins, and it didn't crash.

The best way to make sure it's your GPU would be to borrow one from a friend if it's at all possible, and try it. If this corrects the problem then their you have it RMA the card. Or if you have a different card to try.
Fabe
I tried to a month before on my brother's computer, but for some strange reason, his system couldn't detect my card and the screen wouldn't post after booting. It led me to believe that his PCIe port was dead. Most of my friends don't really game or have good systems to run my card, not that the 5770 is powerful, but I doubt I could run it on their systems'.

There is a lot of forum room dedicated to BFBC2 causing crashes and black screens on Windows 7 64 bit - although mainly on Nvidia cards. It happens on my setup sometimes but I can't find a repeatable situation to focus on a solution. I'm not sure about the other games. Probably not what you want to hear but you're not alone
Hey UKMedia, this problem really wasn't leaned towards a single game. It was mostly all of them. Back a month or two ago, my GPU was freezing/crashing on games like Half Life 2, yeah that old game and Left 4 Dead 2. But like I said, I declocked my CPU to 3.2 GHz, and the games were running like nothing until this month when BFBC2 would start to crash again, MAFIA II as well, and Dead Space the AMD driver would stop (and if it didn't recover, the PC would freeze); for some strange reason HL2, L4D2 were not freezing or crashing. And I didn't change a single thing in my settings, the clocks on both CPU/GPU were the same when I changed them a month ago, as well as RAM (I don't OC my RAM because my RAM is not really meant for OCing).

Anyway, thanks for the help guys. Hopefully XFX can find what is wrong and replace it if possible, but either way, I maybe thinking of upgrading to a 6870 or 6950. The 5770 is starting to show its age, but that upgrade wont happen for another couple months or so, so I hope to get a replacement 'till then. I will update if XFX replaces it or not.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom II X4 920 3.2GHZG.SKILL 4GB DDR2 800XFX RADEON 5770
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X4 920 3.2GHZ
Motherboard
ASUS M3N72-D
Memory
G.SKILL 4GB DDR2 800
Graphics Card(s)
XFX RADEON 5770
Sound Card
X-FI TATANIUM 5.1
Monitor(s) Displays
ASUS 20"
Hard Drives
SAMSUNG SPINPOINT F1 1TB, SAMSUNG SPINPOINT F3 1TB
PSU
ANTEC EARTHWATTS 650W
Case
ANTEC 300
Cooling
AIR
Keyboard
G110
Mouse
COOLER MASTER STORM SENTINEL
Internet Speed
CABLE
Yeah, those are artifacts from a overheated gpu, or burned out graphics ram.

Honestly with all that overclocking it's not a big surprise.
 

My Computer My Computer

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Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
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The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
I was OCing my video card and caused my comp to turn off:)
went on for about 3 days and i asked around & know one knew what was wrong.
i know my comment dont have much to do with your post, just wanted to be part of the convo :p
 

My Computer My Computer

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Windows 7 Professional x64AMD Athlon 64x2 Dual core Processor 5400+5GB DDR2ATi Radeon Hd 4650
Computer Manufacturer/Model Number
ASUSTeK Computer INC
OS
Windows 7 Professional x64
CPU
AMD Athlon 64x2 Dual core Processor 5400+
Motherboard
ASUSTek Computer INC
Memory
5GB DDR2
Graphics Card(s)
ATi Radeon Hd 4650
Sound Card
Realtek High Definition Audio
Screen Resolution
1680x1024 AOC
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250GB
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28mbps
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