Is this an installation problem or something else?

[AeroX23]

Okay, first before I say anything else..

Please forgive me if this is in the wrong section. This is my very first visit here, and I need some help fast.


Alright, now when I installed 7, everything went fine and whatnot, but now..
Everything looks huge. :O

The picture above is an example of what I'm seeing.

In before ''Oh, change the resolution and all shall be fine!'' and in before ''Just upgrade the graphics drivers and you'll be good, bro.''

I really need help, windowsevenforums.com was no help and you guys are my last hope.

 

[Mark]

I am not sure what is huge in the screen shot can you explain better please?

This is what my screen looks like and it is the same as what you have shown.

 

[AeroX23]

Okay I'll take a screenshot of my Firefox currently.

Edit: Here it is.

By the way, for some reason the screen resolution is stuck on 640x840. I can't change it at all.

 

[Mark]

I see, well to help you further we will need your system specs, what Windows 7 build your using and if was an upgrade or fresh install. Any possible information you can give us to help find the cause will be appreciated, remember we are not mind readers and can not access your computer so we need you to tell us anything that may help.

There is a link to fill out your system specs on the lower left side of your post.

 

[AeroX23]

Alright will do.

Edit: Ok, it's done.

 

[Orbital Shark]

Sorry to jump in Mr GRiM



The issue is with the GFX card not being recognised, do you happen to know the exact make/model of the card (not just what Device Manager is stating)? There are 2 ways around this...Also, make/model of your Dell machine too...

1. Open Device Manager, right-click the 'Standard VGA graphics adapter' & choose 'Update driver software'. This will search Windows Update for any drivers that match the hardware codes.
2. Download the latest driver from the manufacturer, but in this case, if you don't know that detail then several manufaturers websites have 'Auto Detect' functionality.

OS

 

[Dinesh]

Also, if you have a driver software for your onboard video card, install the driver so that it can detect the optimum resolution for the monitor to give you a perfect screen. You'll find the driver on the Dell dimension resource Cd which came alongwith your computer.

Could you also let us know the model of your Dell computer? You will find the model # at the front panel of your pc.

 

[AeroX23]

Sorry to jump in Mr GRiM



The issue is with the GFX card not being recognised, do you happen to know the exact make/model of the card (not just what Device Manager is stating)? There are 2 ways around this...Also, make/model of your Dell machine too...

1. Open Device Manager, right-click the 'Standard VGA graphics adapter' & choose 'Update driver software'. This will search Windows Update for any drivers that match the hardware codes.
2. Download the latest driver from the manufacturer, but in this case, if you don't know that detail then several manufaturers websites have 'Auto Detect' functionality.

OS

Humm.. It says it has the latest software installed.. but I can't change my resolution or anything :S

 

[Orbital Shark]

Do you know the exact make/model of your GFX card?

Also, does Windows Update (from the start menu) herald any driver updates?

 

[AeroX23]

Nope, no driver updates here.
If you have an MSN, we could do remote assistance, as I can't find it

 

[Orbital Shark]

Nope, no driver updates here.
If you have an MSN, we could do remote assistance, as I can't find it

I'll install it now

 

[AeroX23]

Alright cool

 

[Dinesh]

What's your system model number?

 

[AeroX23]

Ok well um, it's either one of these two:

X10-60264
or
00043-636-972-145

 

[Orbital Shark]

I'll install it now

Install failed, i had to cancel

My download speed is currently too low to successfully Remote connect

Trying other avenues.....

 

[Dinesh]

Ok well um, it's either one of these two:

X10-60264
or
00043-636-972-145

No that's not the model #. It must be something Like Dell Dimension 4600 or Dell Dimension E510. The reason i m asking you about the model # is you can go to this website and punch in the model # of your computer or the service tag(its a 7 digit alpha-numeric # at the back side of your computer, generally on a white bar-code sticker) and then download the appropriate video driver for your system.

 

[AeroX23]

Install failed, i had to cancel

My download speed is currently too low to successfully Remote connect

Trying other avenues.....

Darn

Well there is that Invite remote assistance from another computer thing on Win7

 

[AeroX23]

No that's not the model #. It must be something Like Dell Dimension 4600 or Dell Dimension E510. The reason i m asking you about the model # is you can go to this website and punch in the model # of your computer or the service tag(its a 7 digit alpha-numeric # at the back side of your computer, generally on a white bar-code sticker) and then download the appropriate video driver for your system.

Ah cool, I got it, thanks man

 

[Orbital Shark]

If you open Device Manager & expand the 'System Devices' section, what does it show?



This could give us an indication to your 'chipset' and may helps us resolve this

 

[Dinesh]

Let us know if the video driver from the Dell website works.