Issue instaling .net 4.5.2 through windows update and offline update.

[woodstockjs]

Hi all I have been trying to get my .net to update. It keeps failing. I have tried everything from the window help and it still will not update. I tried the offline update and download it an it also failed.
Here is the log for that failure.

OS Version = 6.1.7601, SP = 1.0, Platform 2, Service Pack 1
OS Description = Windows 7 - x64 Home Premium Edition Service Pack 1
MSI = 5.0.7601.18896
Windows version = amd64_windowsfoundation_31bf3856ad364e35_6.1.7601.17514_none_615fdfe2a739474c.manifest
Windows servicing = 6.1.7601.18766
CommandLine = D:\6c4fab9be643e644a590da1f14\\Setup.exe /x86 /x64 /redist
TimeZone = Central Daylight Time
Initial LCID = 1033
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4.5.2 Setup
Package Version = 4.5.51209
User Experience Data Collection Policy: AlwaysUploaded
Number of applicable items: 14
RmShutdown failed with error: 351
Exe (D:\6c4fab9be643e644a590da1f14\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
ServiceControl operation succeeded!
ServiceControl operation succeeded!
ServiceControl operation succeeded!
Exe (D:\6c4fab9be643e644a590da1f14\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (D:\6c4fab9be643e644a590da1f14\netfx_Full_GDR_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4.5.2 Setup_20150728_153208501-MSI_netfx_Full_GDR_x64.msi.txt
Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:02:51).

Thanks for the help

 

[Layback Bear]

Completing this tutorial would make life easier for our expert.

http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

 

[gr3yrider]

Realize this post is old but the similarity to my issue is uncanny. Basically it's identical. I encountered this problem in last several days attempting to install TurboTax Deluxe 2016. Intuit uses .NET Framework 4.5.2 and the install attempted to upgrade my .NET Framework 4.5.1 to ver 4.5.2 and got the first of many fatal errors trying to solve this problem. Also my Quicken has ceased to run as a result of this problem. Did you get any resolution to your problem Woodstockjs? Conversations with Intuit were unfruitful. Need to do my taxes again this year. Any help will be appreciated.

 

[torchwood]

Hi Greyrider,
please uninstall any elements of Turbotax, (if any)
then try the Netframework repair tool from here.
http://www.microsoft.com/en-us/download/details.aspx?id=30135
REBOOT
update NF to 4.5.2
if that fails, please post todays entries from the CBS log

Roy

 

[gr3yrider]

I apologize for not stating my problem clearly enough

Hi Roy,

Thanks so much for your offer to help, I really appreciate that.

Your suggestion made me aware that I wasn't too clear about the state of my problem. I have downloaded and run the .Net Framework tool from Microsoft's site multiple times hoping it would solve my problem. The issue is that all instances of .Net Framework have been removed from my machine, at the suggestion of Intuit. A repair tool doesn't help if you don't have the software installed you are attempting to repair. Also I have several years of TurboTax on my machine so that prior years data can be drawn forward into the current year. The current version of Turbo Tax, 2016, didn't even begin the install because it found that I did not have the V4.5.2 installed so it offered to do that for me. I said yes but of course that process failed also.

Intuit isn't the only problem since many developers utilize .Net Framework to build their software. I'm seeing error messages from things like Logitech because I have some of their peripherals installed. Hope this has clarified my situation for you. Hope to hear back.

 

[torchwood]

Hi Gr3Y,
gonna need to know whats causing Net to fail, can you follow this thread from MS, it also lists a couple of fix's.
https://blogs.msdn.microsoft.com/va...bleshooting-net-framework-4-install-failures/

if they fail, post the temp log from NF and the same days CBS log.
note if it installs change your update settings to LET ME CHOOSE then run TurboTax
>> only << update the NF >>version<< for the time being
If that then works HIDE ANY NF updates

Roy

 

[gr3yrider]

I'm at the limit of my ability but will gladly continue to work

Torchwood, I fear I've just crossed over into an area that is above me. If you are willing to go slowly I will continue to "push ahead".

I've attached the CBS log as well as what I hope is the temp NF log. If this is not correct I will wait to receive your response before sending the proper data.

Thanks again.
gr3yrider

 

[torchwood]

Hi Gr3y,
Normal updates appear to be fine, so that leaves the net installer,
can you navigate to this location
(DO NOT alter them yet, would like to see them first)

Click Windows button and type ‘regedit’ in search bar.
Click ‘regedit’ in search results
navigate to following registry entry HKLM\Software\Microsoft\Windows\CurrentVersion\Installer
Check if following registry keys have correct values:

• MsiExecCA32 should end with \Windows\syswow64\msiexec.exe

• MsiExecCA64 should end with \Windows\system32\msiexec.exe

if should look like the screenshot



Can you also copy me your features box


control panel >> programs/features >> features (top left) > a smaller window will open

if Netframework is there expand it



Roy

 

[gr3yrider]

missing NETFramework in Programs and Features

Torchwood,

Here may well be the problem (I don't have the solution).

Registry entries match yours, but NETFramework is missing, it should appear here sequentially?

gr3yrider

 

[torchwood]

hi Gr3y,
OK lets start with NF 3.5 see if that installs.
i have a couple of minor files on mine, but i did look to see if 4 needed any of 3, (none listed !!!)

http://www.microsoft.com/en-us/download/details.aspx?id=21


Roy

 

[gr3yrider]

1st attempt to install NF 3.5

Roy,

I sense you are getting closer to the solution. I attempted the NF 3.5 install and got an error saying I needed to turn the Windows features on or off (see 1st attachment).

Since the top check box was filled in blue and the note at the top of the window said that a filled box indicated that only part of the feature was turned on, I chose to check both of the 2 lower level boxes to get the check mark in the top box, which I assume turned the Windows Features on. I proceeded and received an error. The 2nd attachment shows the Windows Features all checked and the error I got after it had run for a while. I wanted to go back to verify this was exactly what I had done and I was told I needed to reboot, which I did. After the reboot it attempted to reconfigure Windows Updates which failed and then it backed out. This occurred too quickly for me to catch it.

I made the assumption that Windows Features needed to be turned on since my understanding of NF is that it is an integral part of all versions of Windows above Windows 7. If you disagree with my decision, I'm happy to turn Windows Features off and try it again, let me know your thoughts.

gr3yrider

 

[torchwood]

Hi Grey,
It certainly does need to be ON.

Was the last screenshot item, error message taken before or after you rebooted?

Roy

the next post is my ramblings need to check on something

 

[torchwood]

reset internet protocols
silverlight
reaset services to default
turn off IIS features
repair disc
Norton blocking??replace-

 

[gr3yrider]

The last screenshot item was before the reboot.
Ramble on my friend.

FYI I will be offline some today....prior commitments

 

[Layback Bear]

Just being nosy.

Is it possible, if one just installed .NET Framework 4.6.1 the problem would be fixed?
I have two Windows 7 Pro/64. One a old build and one a new build. Windows 7 updates does not offer .NET Framework 4.6.2 on either computer.

I'm not understanding why one needs 4.6.2 if Windows 7 updates does not offer it.

Jack

 

[gr3yrider]

The voice of inexperience, accept my apologies

Hi Layback Bear,

You obviously know far more details than me but MS shows downloads for .Net Framework 4.6.1 as well as 4.6.2 on the Windows 7 SP1 platform. You are over my head when you say one of your W7 Pro machines is an old and one is a new build, enlighten me, if you would. My machine is the Home Premium version, if that would make any difference.

Intuit is specific about needing .NET Framework 4.5.2 but one would naturally assume 4.6.? should work. I even attempted the 4.6.2 install but it failed too.

gr3yrider

 

[Layback Bear]

The computer in (My System Specs) is about 2 year old.

I just built another one a few days ago.

I don't believe that .NET Framework is specific to which Windows 7 you have installed.
Home Premium or Pro should use the same .NET

Jack

 

[Callender]

Worth a read: corrupt dotnet - no amount of reinstall / repair helps

 

[torchwood]

AAAAAAAAAAArgh,
lost me post from yesterday when the forum went down.

can you do the following, in the order below

from this tutorial,
Services - Restore Default Services in Windows 7
please read it first for some background, they will just reset the defaults
select these 3 items

certificate propagation
credential manager
Windows module installer

DO NOT REBOOT YET

Go back to features option again
turn OFF IIS entries

reset your internet options
controlpanel >> internet options >> advanced >> restore(bottom right)

REBOOT NOW

try NF 3.5.



Do you have a repair disk??
(if not i can get 1)


Roy

more ramblings
just picked up that w10 is having a prob re NF when using your 2 progs might be linked

 

[gr3yrider]

NF 3.5 issue

Torchwood,

Glad to hear from you again. I hate when stuff goes down and you lose work! Welcome back.

I did as you suggested and 2 of the 3 services appeared to work, the Windows Module Installer failed with an error, shown in the first attachment. I then closed everything to see if I could get it to merge and I could not. I then rebooted my machine to see if that would work, realizing you had said NOT TO REBOOT YET but I couldn't get the last service to merge. Unfortunately that did not work, I still get the error that is attached to this note.

Should I turn off IIS and reset internet options and reboot again to get the first 2 services to take? I'm at a bit of a loss to know what to do.

As for a repair disk, I've turned my office upside down and found a set of recovery disks that are for this machine, is that what you want? Of course I found recovery disks for earlier machines, XP and a MultiMedia version that I no long have but could not locate something that I had labeled repair disk. I'm sorry. How would you get that stuff to me?

As for your comment about other Intuit users seeming to be experiencing problems with .NET Framework 4.5.2 and W10, I'm not surprised. I personally am not pleased with the lack of knowledge from their support group that has put me in the predicament I'm in right now, just a comment.

gr3yrider