Solved Issue with GeForce GTX 580 + NVIDIA drivers... nvlddmkm.sys error

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tariel

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I'm almost at my wits end with this issue, and hoping someone can help me and I can keep this video card.

A few weeks ago while mid-game, I got a BSOD with a nvlddmkm.sys error. The computer would not reboot in normal mode, but would work in safe mode. Using safe mode, I managed to uninstall the drivers. Once they were uninstalled, I could operate in normal mode to reinstall more recent NVIDIA drivers, but once I got them, I would get the BSOD again upon restarting and again the cycle of going into safe mode would begin again.

I've tried everything from pretty much disassembling the computer, downloading all the NVIDIA drivers compatible with the GTX 580, but nothing works. But this BSOD is making me want to toss the damn thing at sea. I'm really trying to avoid buying a new card if I don't have to, but at this point its looking like I might...

Any advice would be appreciated. Will update with the system specs once I get the desktop running again.




(I just realised I probably should have posted this in the Drivers section - please move the thread if necessary!)
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i5 CPU 760 @ 2.80GHz4.00 GBStandard VGA Graphics Adapter
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. P55A-UD3
Memory
4.00 GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Hard Drives
(1) WDC WD10EALX-009BA0 ATA Device

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Updated specs, here is the DM Log:

(Not sure why the GTX isn't coming up in specs? Sorry, I'm not very techy.)
 

Attachments

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i5 CPU 760 @ 2.80GHz4.00 GBStandard VGA Graphics Adapter
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. P55A-UD3
Memory
4.00 GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Hard Drives
(1) WDC WD10EALX-009BA0 ATA Device
Can you uninstall the card itself via Device Manager, reboot and let Windows install a driver for you. Perform those steps, test and report back.
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Hm, for some reason the card isn't appearing on device manager. I'm assuming it should appear as GTX 580, but I'm seeing "standard VGA Graphics Adapter". Maybe I should try re-installing the GeForce software?

EDIT: I think the card is fried. I found the old CD that has the basic NVIDIA drivers for the card, clicked on Driver Installation and I get a pop-up saying Access Denied! I think the computer is not reading the GeForce card at all.
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i5 CPU 760 @ 2.80GHz4.00 GBStandard VGA Graphics Adapter
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. P55A-UD3
Memory
4.00 GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Hard Drives
(1) WDC WD10EALX-009BA0 ATA Device
Boot into your BIOS and see which graphics outputs are available, it does sound like the card is on its last legs though.

Do you have a spare PCI slot you can try the card in?
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
How can I boot it in BIOS and check that? Sorry, not too techy. I don't have another slot I can access unfortunately :/

Merry Christmas!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i5 CPU 760 @ 2.80GHz4.00 GBStandard VGA Graphics Adapter
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. P55A-UD3
Memory
4.00 GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Hard Drives
(1) WDC WD10EALX-009BA0 ATA Device
Uninstall the card and make sure there is no dust or debris in the pcie slot. Blow it out with a can of compressed air, then reinstall it and make sure the power cables are fully seated on both ends if you have a modular power supply. Download the driver from Drivers - Download NVIDIA Drivers and install them and see if the card is recognized.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge

  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
essenbe said:
Uninstall the card and make sure there is no dust or debris in the pcie slot. Blow it out with a can of compressed air, then reinstall it and make sure the power cables are fully seated on both ends if you have a modular power supply. Download the driver from Drivers - Download NVIDIA Drivers and install them and see if the card is recognized.
Click to expand...


I tried this several times. When I reinstall after downloading the drivers, I get a blank screen and it'll flash blue for a second and then not launch at all. If I do catch it loading, I can only boot in safe mode.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i5 CPU 760 @ 2.80GHz4.00 GBStandard VGA Graphics Adapter
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. P55A-UD3
Memory
4.00 GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Hard Drives
(1) WDC WD10EALX-009BA0 ATA Device
It sounds like you may well have a bad card. The drivers will not install if they can't 'see' the card. You can try this http://www.sevenforums.com/tutorials/327414-nvidia-drivers-avoid-problems.html . If that does not work, try another card in there, I'm sure you have a friend who will help you if you don't have an extra card. That should tell you if it is the card or the motherboard slot.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge

  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
essenbe said:
It sounds like you may well have a bad card. The drivers will not install if they can't 'see' the card. You can try this http://www.sevenforums.com/tutorials/327414-nvidia-drivers-avoid-problems.html . If that does not work, try another card in there, I'm sure you have a friend who will help you if you don't have an extra card. That should tell you if it is the card or the motherboard slot.
Click to expand...

Yes, that's what I'm thinking :( But its weird that I can get the drivers installed, but it blue-screens on me upon restart. Unless they are going directly to the standard VGA?

I have a friend with a spare card and hoping I can try it out tomorrow. I'll report back with what I find!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i5 CPU 760 @ 2.80GHz4.00 GBStandard VGA Graphics Adapter
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. P55A-UD3
Memory
4.00 GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Hard Drives
(1) WDC WD10EALX-009BA0 ATA Device
Good news, folks!!!!!!!!!!

It was the card all along. A friend let me borrow a spare card and its working like a charm now. Same make, GeForce GTX 580. The old card was just fried.

Thanks for the help, everyone.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i5 CPU 760 @ 2.80GHz4.00 GBStandard VGA Graphics Adapter
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. P55A-UD3
Memory
4.00 GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Hard Drives
(1) WDC WD10EALX-009BA0 ATA Device
No problem, I'm glad you have it figured out. good job.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge

  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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