Japanese text displayed as blank squares even though it used to before

Have you checked that you installed your Hard drive correctly?

Sorry but I'm not sure how to check for that

He bought the laptop so he didn't put any hardware in it.

What you're talking about is language display - this is enabled in Windows 7 with language packs
Windows Home Premium and Professional don't support language packs, so you'll have to buy Windows Ultimate 32/64 bit.
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Well before this my computer was using 32bit Home Premium and then the hard disk broke and I replaced it again with 64bit home premium. In the 32bit the Japanese text remained as is and didn't convert back to blank squares. It's only now that after converting to 64bit the Japanese text which showed itself before all of a sudden changed back to blank squares.

Hard disk = Hard Drive? Not sure
 

My Computer My Computer

At a glance

Windows 7 Professional x64 SP1Intel Core i7 860 @2.80GHz6144MB DDR3-SDRAM (3 x 2048 DDR3)nVidia GeForce 310
Computer Manufacturer/Model Number
Dell - Vostro 430
OS
Windows 7 Professional x64 SP1
CPU
Intel Core i7 860 @2.80GHz
Motherboard
Dell 054KM3
Memory
6144MB DDR3-SDRAM (3 x 2048 DDR3)
Graphics Card(s)
nVidia GeForce 310
Sound Card
Realtek High Definition Audio ALC662
Monitor(s) Displays
Dell Computer DELL E2311H
Screen Resolution
1920 x 1080
Hard Drives
Seagate Barracuda ST3750528AS (750 GB)
PSU
J515T 350W
Case
14.58inH x 6.69inW x 17.43inD
Cooling
Fan from the Box heehee
Keyboard
Rapoo Wireless Keyboard
Mouse
Rapoo Wireless Mouse
Internet Speed
1 byte every 2.6 hours
Other Info
Dreaming of building a new PC :D

Cant wait :)
Have you checked that you installed your Hard drive correctly?

Sorry but I'm not sure how to check for that

He bought the laptop so he didn't put any hardware in it.

Well actually I mentioned earlier that my the hard disk in my computer broke (32bit) and I bought a new one and upgraded to 64bit. I went to a computer repair specialist to get it fixed and they did what had to be done
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bit
Computer Manufacturer/Model Number
HP pavilion dv6
OS
Windows 7 Home Premium 32bit
Computer repair specialist? HP or local repair shop?
 

My Computer My Computer

At a glance

Windows 7 Professional x64 SP1Intel Core i7 860 @2.80GHz6144MB DDR3-SDRAM (3 x 2048 DDR3)nVidia GeForce 310
Computer Manufacturer/Model Number
Dell - Vostro 430
OS
Windows 7 Professional x64 SP1
CPU
Intel Core i7 860 @2.80GHz
Motherboard
Dell 054KM3
Memory
6144MB DDR3-SDRAM (3 x 2048 DDR3)
Graphics Card(s)
nVidia GeForce 310
Sound Card
Realtek High Definition Audio ALC662
Monitor(s) Displays
Dell Computer DELL E2311H
Screen Resolution
1920 x 1080
Hard Drives
Seagate Barracuda ST3750528AS (750 GB)
PSU
J515T 350W
Case
14.58inH x 6.69inW x 17.43inD
Cooling
Fan from the Box heehee
Keyboard
Rapoo Wireless Keyboard
Mouse
Rapoo Wireless Mouse
Internet Speed
1 byte every 2.6 hours
Other Info
Dreaming of building a new PC :D

Cant wait :)
Sorry i did read it correctly. But that means it could be possible that his computer isn't built for 64bit.
 

My Computer My Computer

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Windows 8.1 Pro x64Intel Core i5-4570 CPU @ 3.20GHz8GB DDR3-1596 - Dual ChannelNVIDIA GeForce GTX 750 Ti SC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 8.1 Pro x64
CPU
Intel Core i5-4570 CPU @ 3.20GHz
Motherboard
Gigabyte Z87-D3HP-CF
Memory
8GB DDR3-1596 - Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 750 Ti SC
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080
Hard Drives
SSD - 120GB
Second - 1TB
Antivirus
MSE
Browser
Chrome
Computer repair specialist? HP or local repair shop?

Local repair shop. The nearest HP repair shop was over 30km away from me and only open during weekdays on working hours. Since I have to work during that time, I thought it best to leave it to a local repair shop.

This really a bad thing?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bit
Computer Manufacturer/Model Number
HP pavilion dv6
OS
Windows 7 Home Premium 32bit
Sorry i did read it correctly. But that means it could be possible that his computer isn't built for 64bit.

But how does that work? 64bit is working perfectly fine except for the language part. It used to show the Japanese text before, but now it only shows blank squares.
I don't understand how that could be a problem
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bit
Computer Manufacturer/Model Number
HP pavilion dv6
OS
Windows 7 Home Premium 32bit
How long ago did the blank boxes appear? When you installed the 64bit OS?
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel Core i5-4570 CPU @ 3.20GHz8GB DDR3-1596 - Dual ChannelNVIDIA GeForce GTX 750 Ti SC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 8.1 Pro x64
CPU
Intel Core i5-4570 CPU @ 3.20GHz
Motherboard
Gigabyte Z87-D3HP-CF
Memory
8GB DDR3-1596 - Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 750 Ti SC
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080
Hard Drives
SSD - 120GB
Second - 1TB
Antivirus
MSE
Browser
Chrome
How long ago did the blank boxes appear? When you installed the 64bit OS?

No, after.
I told the computer repairman to upgrade to 64bit when I asked him to repair it.
When I got my computer back, I enabled the Japanese text and it showed up properly on my file names after restart. A few weeks later the text was then replaced with blank characters for no apparent reason. I re-enabled the Japanese text but the same problem persists. I can still type in Japanese on word though. It's just that the names of the files which have Japanese writing now only show blank boxes.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bit
Computer Manufacturer/Model Number
HP pavilion dv6
OS
Windows 7 Home Premium 32bit
This is the hardest problem I have ever tried to solve lol. Let me do some research of my own and I'll post back ASAP.
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel Core i5-4570 CPU @ 3.20GHz8GB DDR3-1596 - Dual ChannelNVIDIA GeForce GTX 750 Ti SC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 8.1 Pro x64
CPU
Intel Core i5-4570 CPU @ 3.20GHz
Motherboard
Gigabyte Z87-D3HP-CF
Memory
8GB DDR3-1596 - Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 750 Ti SC
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080
Hard Drives
SSD - 120GB
Second - 1TB
Antivirus
MSE
Browser
Chrome
This is the hardest problem I have ever tried to solve lol. Let me do some research of my own and I'll post back ASAP.

Lol,
Thanks a lot man
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bit
Computer Manufacturer/Model Number
HP pavilion dv6
OS
Windows 7 Home Premium 32bit
This is the hardest problem I have ever tried to solve lol. Let me do some research of my own and I'll post back ASAP.

Ok

I'm not sure how to say this, but for some reason it's now showing the Japanese text again. I really don't know wtf is going on here.

Though however it might still reverse back.

Thanks
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bit
Computer Manufacturer/Model Number
HP pavilion dv6
OS
Windows 7 Home Premium 32bit
Well that is weird. Keep us posted if it goes back to blank boxes.
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel Core i5-4570 CPU @ 3.20GHz8GB DDR3-1596 - Dual ChannelNVIDIA GeForce GTX 750 Ti SC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 8.1 Pro x64
CPU
Intel Core i5-4570 CPU @ 3.20GHz
Motherboard
Gigabyte Z87-D3HP-CF
Memory
8GB DDR3-1596 - Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 750 Ti SC
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080
Hard Drives
SSD - 120GB
Second - 1TB
Antivirus
MSE
Browser
Chrome
Well that is weird. Keep us posted if it goes back to blank boxes.

Ok, I have no idea how to say this, but it's now back to showing blank squares.
I think this might have something to do with windows updates actually but I'm not entirely sure
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bit
Computer Manufacturer/Model Number
HP pavilion dv6
OS
Windows 7 Home Premium 32bit
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