kernal-power 41 errors

[mrlee]

hi there. i bought my new acer 7535g laptop about a months ago and a few weeks ago i have started to crash only recently it has started to crash alot. when i look at my event log it says kernal errors as critical and my main quess is that this is the main cause of the freezing. the only way i can get back to my original desktop is by holding in the power button.
this is the error i keep on gaining

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 25/02/2010 16:30:59
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Steven-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-02-26T00:30:59.969234700Z" />
<EventRecordID>55560</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Steven-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

this problem is really starting to bug me. am not a computer expert but yet i need this laptop for university and as a result am behind in the work. a quick solution in this error will be very much appreciated. thanks in advance for any help.

 

[zigzag3143]

hi there. i bought my new acer 7535g laptop about a months ago and a few weeks ago i have started to crash only recently it has started to crash alot. when i look at my event log it says kernal errors as critical and my main quess is that this is the main cause of the freezing. the only way i can get back to my original desktop is by holding in the power button.
this is the error i keep on gaining

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 25/02/2010 16:30:59
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Steven-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-02-26T00:30:59.969234700Z" />
<EventRecordID>55560</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Steven-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

this problem is really starting to bug me. am not a computer expert but yet i need this laptop for university and as a result am behind in the work. a quick solution in this error will be very much appreciated. thanks in advance for any help.

have you even done a search here at sevenforums? there is another thread exactly like this one here http://www.sevenforums.com/crashes-debugging/42732-bsod-kernel-power-event-id-41-a.html

let us know if you need help


Ken

 

[mrlee]

thanks alot for the quick reply. in simple terms i cant do anything. in the space of your replay i have crashed 4 times and had a bsod i think ill just take it to pc world and get them to fix it. i cant be bothered trying to this this laptop since after all i cant do anything. but thanks anyways