Shabakthanai,
You are doing fantastic for a 70+ user!! Your thought process is on point and we are here to help you. You do not have to feel any obligation to thank us or apologize all the time as it's something we enjoy doing. I personally enjoy helping people solve their problems and as you can see so does Cottonball and Bear!! We will help you though this issue as best we can.
So it seems that the other DVD drive is damaged and you can at least know now that it's not a drive to use for the future. In which case, we are at a junction that needs to be identified.
1. Is your DVD a Windows Repair disc, a Recovery Disc, or an Installation Disc?
Since you say it's a Windows 7 installation disc, it can also be doubled as a repair disc. There is no need to see any receipts as we are here to help you and trying to identify the disc without images is not easy. (You are still doing great in your details).
I tend not to be specific in my use of the terminology but as Cottonball kindly pointed out, a recovery disc from a manufacturer not for your computer would not work.
A Windows 7 repair disc should work from any machine (if I recall correctly, Cottonball will correct me if I'm wrong as I too am constantly learning new things) so that should not be an issue. Even if it was an issue, you would get an error message stating that and we are not there yet. I don't believe there are any licensing issues using a windows repair disc made from another computer because your copy on your HDD (the infected windows) is a legit copy so I would not worry too much about licensing. If needed, we would make you aware of this ASAP as Cottonball, Bear and I would not offer you any advise that might compromise you (I would hope
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A Windows 7 installation disc would work too.
2. If you do have *any* of the discs above, regardless of their content, they should all allow you to boot into them. The repair and installation disc should have a "Press any key to boot from disc...." text. A recovery disc is vendor specific, but it too would have some form of indication that it's booting.
So here is where we are, either a) your dvd drive is damaged some how and won't allow booting (very unlikely scenario since it works in Linux), b) your disc is damaged and won't allow booting (also very unlikely as it would need a specific damage at specific locations), or c) you cannot get to the boot manager to insure that you are booting from your dvd drive.
The reason I say that (c) is likely is because you get into GRUB (it is the operating system boot loader) and GRUB quickly moves you into Kubuntu. Good news is we can still help you, this is just a simple hurdle to over come. Using text it will tend to get longer and verbose so bear with all of us who are trying to help you. Good news is GRUB is also very unlikely to be "bugged" as it's a linux based utility and usually windows viruses do not know how to attack it. I believe any malicious activity by any windows based viruses will ONLY occur once Windows starts loading so anything prior is very unlikely to be hacked or compromised.
So here are some thought:
- Do you know how to get into the BIOS?
- Do you know how to get into the boot manager?
If the answer is no to both questions, please let us know what brand your computer is. (i'm only bolding for effect)
Also, reinstalling windows would not work well as once you reinstall windows, you overwrite the boot sector and this will remove GRUB and Linux from your selection of OS (it would boot as if it was a Windows only machine). You would then introduce another problem of reinstalling GRUB which may not be allowed in these forums (I'm not sure).
The easiest method is the one you are doing which is trying to repair it from a windows 7 installation/repair disc. This allows you to boot a windows 7 system that is clean and not from your HDD. It then allows you to run windows 7 utils to scan and remove any malware. Our only hurdle right now is getting your disc to boot.
Have patience in this task and believe that you can solve it. I promise you everyone in this forum from simple users to geeks to gurus all had to overcome this hurdle. We will work with you to solve it so keep smiling and let us know if you can get into the BIOS or what the brand name of your computer is.
regards,
Geek2go
Dear friend,
What I have is a registered Windows 7 installation disk. I probably could find a copy of the receipt for purchase, if you want to see an attached copy.
When I attempted that, the drive would not open. I tried everything I know to correct that situation and do not believe it had anything to do with the virus, because I was and currently am in the other Operating System right now, not Windows 7 Pro. The other DVD drive must be damaged.
I have a disk that I made at some prior time entitled Windows 7 repair disk. I am not sure I made it from my current Windows 7 desktop; in the past I had an Asus laptop that had Windows 7 on it too.
I have never used the repair disk nor needed to until now, so I don't know which computer it was made from. I thought I also made a "recovery" disk, but if so, I cannot find it. Would the repair disk work? If it happens to be made from the laptop I gave to my neighbor, will it still work on my current copy of the Windows 7 Operating System.
In my other system, we are not required to register anything when we install an operating system, so I am unfamiliar with how an OS protects its ownership. So if the 'repair disk' was made from the laptop I gave away, would it work on my current desktop? I hope I was able to make myself understood.
I would like to reiterate, when I tried to open my Windows 7 Pro DVD from the ROM, it flashed a menu of items I could not read, because it happened too fast, but after flashing that menu it then opened in my Kubuntu OS.
I sounds to me like whoever made the virus anticipated this step in an attempt to recover and placed another bug in there. I know absolutely nothing about these things, due to lack of experience. It is something that has never happened in my other OS, and I have never heard anyone else talk of such a thing.
If this is a part of the offenders virus, is there a way to work around the situation? Thanks for your continued patience and understanding. When I think about it, I have used my Windows 7 Pro OS only for emergency backup and entertainment, ie. Netflix, so I suppose I could reinstall Windows 7 to solve the problem. The only reason, I didn't reinstall is because I do not understand all the security steps that may be involved, and as a result opted for repair, thinking it would be easier. I yield to your experience on that decision. Additionally, I don't like to take the easy route usually, because I can't learn anything from that.
The email that you sent with instructions for the above process I copied to a document. When I attempted your recommendations, I was very careful to follow the steps, and had the copy to confirm each step. I then did the whole process again with the same result. I am pretty sure I did as you suggested accurately. As a result, I believe we should look at my result as we would if we were sure I did things correctly in the first place. It may make the cause of the problem easier to see. Thanks again, my friend
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@Geek2go,
If it is a recovery CD (provided by the manufacturer), it will not work.
If that is the case, we would go the route of using a Windows 7 System Repair Disc, but, instead of creating a CD, would create a bootable System Repair USB pen drive.
The bootable System Repair USB pen drive will take us to the System Recovery Options, and from there we select the Command Prompt. That is all we need.
I have been replying to notices sent to my email application. I click on an address that takes me to the forum. My other OS's forum does not do this. It is a great way to keep a user informed. I really wasn't thinking about the possibility that I was making reference in error. 
