Laptop crashes (shows blue screen) whenever I start a blocked website

husan

New member
Local time
3:34 AM
Messages
8
Hi,

Just installed Hotspot Shield (latest version 2.74, also tried 2.65) and its install was successful but after it's turned on (green icon shows) then I start a blocked website like YouTube, Last.fm or Metrolyrics.com on Firefox, my laptop crashes and shows blue screen, shows something like: XX00000789, 0000089998 kind of messages and BAD_POOL_CALLER message on the top left of the blue screen... And the file name ndis.sys always shows on bottom left of the blue screen.

I realized that the messages on the BAD_POOL_CALLER area are random, sometimes it shows DRIVER_IRQL_NOT_LESS_OR_EQUAL and sometimes it shows BUGCODE_USB_DRIVER... Anyone know what's happening here?

My laptop's specs: Windows 7 Ultimate 64bit: Service Pack 1. 2nd Gen. i3, 3Gb Ram...
 

My Computer My Computer

At a glance

Win 7 64bit
OS
Win 7 64bit

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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