laptop doesn't connect to internet

TheNeglected

New member
Local time
8:35 AM
Messages
5
i recently upgraded a laptop from vista to windows 7, but now when i connect to the modem either through wifi or cable most of the time it comes up with being connected to the router but cannot connect to the internet. through lots of modem and wifi restarts it does eventually connect. but what could be the problem? do i perhaps get some updated driver firmware?
 

My Computer My Computer

Computer type
PC/Desktop
OS
windows 8 x64
Hello and welcome Neglected mate we need some specs before anything can be suggested such as the laptop and modem specs it is very hard when you don't know what to go looking for my friend.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
its not my own laptop so im not 100% sure on the specs. all i really know is that it is a vaio vgn-nr21m/s.
cpu: intel core 2 duo T5450,
ram 2gb ddr2
 

My Computer My Computer

Computer type
PC/Desktop
OS
windows 8 x64
Sorry for late reply now this is an old machine and the best I can do is for you to run Speccy and post the info as I have in the pic if you want the driver for net connection. My searches have come up with virtually nothing of any use.
The machine itself looking at the specs of an old processor very little RAM I would reckon it would be pushing it to run a 32bit 7 OS to be honest.

Anyhow try wha I have said but in all fairness the machine was made to run Vista and I suspect not that fast or efficiently at thta
Sorry if this is not what you want to hear but with the low end specs a 7 OS is going to be hard to run.

Speccy - Download and post back that shot.
 

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My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
i see so do you believe that if i put windows vista back on the system that the problems would be fixed? because i would be quite willing to do that.
 

My Computer My Computer

Computer type
PC/Desktop
OS
windows 8 x64
Well lets put it like this if you want to run Windows 7 then if it were me I would put in another 2GB RAM to at least give you 4GB.

Personally I would put in a new hard drive buy an OEM copy of Windows 7 OEM means Original Equipment Manufacturer - it is about a third of the cost of the retail version and is used by the major manufacturers and folks like myself who build their own computers. Because you have upgraded the RAM and replaced the hard drive it allows you to get that and install it but ONLY on that machine.

Now you have to weigh up the cost of more RAM DDR2 is harder to get now and can be quite expensive and hard drive - not too bad and the OEM so for example if the RAM cost $35 the hard drive $50 and the OEM $100 for $185 you get a fairly good machine as compared to what you have now.
But for say another $250 you could get an up to date machine and not have this hassle.

Sorry mate but it is as best as I can suggest and I appreciate it not what you wanted to hear but I have to be honest.

You could try say Newegg for the bits I mentioned for the costs as I am quoting about what I would be paying for out here which is generally a bit more than US prices.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
You could try say Newegg for the bits I mentioned for the costs as I am quoting about what I would be paying for out here which is generally a bit more than US prices.

+ICit2lol You know, of course, that the extra cost of computer parts in AUSSIE-land is cuz they have to specially program them suckers to run upside-down for extended periods....


:p :zip:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower NZXT
OS
Microsoft Windows 10 Home Build 15036
CPU
Intel(R) Core(TM) i7-860 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. P55-UD3L
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 750
Sound Card
(1) Line 6 UX2 (2) Realtek High Definition Audio
Monitor(s) Displays
23" acer
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD5000AAKS-00D2B0 ATA Device (2) Seagate FreeAgent Go 250G USB Device
Cooling
Corsair H75 liquid cooler (Very easy to install, actually)
Internet Speed
60M cable modem-->Linksys E1200-->1Gbps net card
Browser
Chrome
Other Info
This is probably the longest I've ever had a Windows machine run without having to restore it to scratch. I'm used to restoring to "factory" about every 2 yrs. I've run with Win7 since new in 2009 and only recently (Nov, '14) restored to clean up the machine from all my 'xperimenting. LOL!! I may never need another machine.

Upgraded to 10 when it was still free, then installed 2017 update.
thanks im just going to put vista back on. i wasnt bothered about improving or updating the computer. i was just fixing some issues and bringing the laptops speed back up by putting a new os on the and didnt have vista on me at the time.
 

My Computer My Computer

Computer type
PC/Desktop
OS
windows 8 x64

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
ok we have vista back on there. the laptop has sped up a lot. but im still having problems connecting to the internet. i run a troubleshoot and it tells me it tryed to ping the primary server 172.16.0.1 but didnt get a responce, on my router/modem it has 192.168.0.1, does that mean the laptop is trying to connect through the wrong place?
 

My Computer My Computer

Computer type
PC/Desktop
OS
windows 8 x64
Try the ping from a command prompt. In fact, give us the results of a new IPCONFIG /ALL, pls.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower NZXT
OS
Microsoft Windows 10 Home Build 15036
CPU
Intel(R) Core(TM) i7-860 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. P55-UD3L
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 750
Sound Card
(1) Line 6 UX2 (2) Realtek High Definition Audio
Monitor(s) Displays
23" acer
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD5000AAKS-00D2B0 ATA Device (2) Seagate FreeAgent Go 250G USB Device
Cooling
Corsair H75 liquid cooler (Very easy to install, actually)
Internet Speed
60M cable modem-->Linksys E1200-->1Gbps net card
Browser
Chrome
Other Info
This is probably the longest I've ever had a Windows machine run without having to restore it to scratch. I'm used to restoring to "factory" about every 2 yrs. I've run with Win7 since new in 2009 and only recently (Nov, '14) restored to clean up the machine from all my 'xperimenting. LOL!! I may never need another machine.

Upgraded to 10 when it was still free, then installed 2017 update.
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