Laptop has begun to slow down after several hours of use

[castellar]

I'm afraid I can't pin point the reason for this. It's slow in all apps. What tests can I run in order to get help?
Thank you in advance.

 

[Vuxy]

Hello Castellar,

A piece of malware could be on your system and that would cause it to run slowly.

Please can you download and install the following programs, and run a full scan with them:
Malwarebytes | Free Anti-Malware & Internet Security Software
HitmanPro 3 - SurfRight
AdwCleaner Download
Junkware Removal Tool Download

Malwarebytes will product a log, please can you upload it to here? Navigate to: C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Logs and upload the logs to here, which have todays date.

Instructions for running Hitman Pro:
After opening Hitman Pro, select next. Click 'no, I only want to perform a one-time scan to check this computer' and select next. It will then scan your computer. After it's finished scanning, click next and click activate free licence, which is a free-trial of it for 30 days.

Please follow this guide, written by Gerry Conrell.

Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files.

Thank you,
VinnyBuxton

 

[castellar]

Vinny
I am writing to you from my iPhone as after running hit man pro and adwcleaner my PC displays a bundle of windows error messages and will no longer connect to the internet. Outlook no longer working either. What now?

 

[castellar]

Error messages include
Microsoft .NET framework
Kaspersky
File cloud sync
Outlook
Wshelper.exe
Internet connection

Please tell me how I repair all this. I depend on my PC for work and have always received good advise from you guys. But this is a disaster.

 

[ignatzatsonic]

Do you have any available System Restore points?

 

[castellar]

I'm trying to check. My backup, macrium reflect is also unable to start.

 

[castellar]

I'm pretty sure I don't. Thanks for jumping in!

 

[castellar]

I've tried rebooting in safe mode and nothing works either.

 

[castellar]

I managed to get adwcleaner to restore all the stuff it had quarantined but no good

 

[castellar]

Am going to bed as obviously nobody can help at this hour

 

[ignatzatsonic]

I'm pretty sure I don't. Thanks for jumping in!

Why only pretty sure?

Did you actually look or is that a guess? Why guess?

 

[Vuxy]

Hello Castellar,

This certainly doesn't seem good.

Adwcleaner and Hitman Pro have always worked great for me. Would it be possible for you to take a screenshot of the images or write on here the text that it says? http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Thank you,
VinnyBuxton

 

[jimbo45]

Hi there

I really would avoid all these "registry tweaks" and "System cleaners". If your system really is "Slowing down" I'd simply re-install windows again or better still restore an image from a recent satisfactory working copy.

Always keep the OS on its own partition --that way you can restore the OS without losing any data -- taking a backup should be SECOND NATURE -- doesn't take long and if you install something that doesn't work and doesn't get uninstalled properly simply restore previous image -- 30 mins probably at the most.

Check also you haven't got zillions of start up processes and that your page fie isn't defined as too big.

If you can afford one swapping the laptops HDD for an SSD is IMO the best improvement to performance you can make --even on a fairly old laptop too.

Cheers
jimbo

 

[castellar]

Good morning VinnyBuxton. Do you have any ideas? Thx

 

[castellar]

Thanks to all. Vinny I think your advice was a bit hasty. Can't deal with situation now as I have to work.

 

[Yard Dog]

Hello castellar , if you can not do step 9.. look at step 18 pls.. : http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html