Laptop Shuts Down When HDMI Connected To Television

[Mman14]

Hi, new here. After searching for information on my problem I could not find a single thread with the same issue.
Having said that, here goes.

I just bought a new TV and attempted to connect it to my laptop via HDMI. I have used both the laptop and the cable with other TV's in the past with no problem but when I connect the two the laptop powers off as if the power has been cut. It will not boot when the two are connected and only happens when the TV is on. The laptop will boot into safe mode but it seems that HDMI out is disabled in safe mode so I cannot test it. I have checked and my graphics drivers are current. Hope someone can help! Thanks.

More Information: I have since exchanged for a different TV (Different Brand) for an unrelated issue and it doesn't work with this one either, same issue.

 

[maxie]

I found this article on the Forum not sure if it will be any help

http://www.sevenforums.com/music-pictures-video/66491-computer-shuts-down-while-tv-connected-through-hdmi.html

 

[Mman14]

I found this article on the Forum not sure if it will be any help

http://www.sevenforums.com/music-pictures-video/66491-computer-shuts-down-while-tv-connected-through-hdmi.html

I read that, he just had his resolutions wrong. That's not what's going on here. Thanks though.

 

[Gary]

Why are you making a new thread for this problem and not using the existing one?

http://www.sevenforums.com/hardware-devices/282202-tv-turning-laptop-off-hdmi.html#post2322917

 

[Mman14]

Why are you making a new thread for this problem and not using the existing one?

http://www.sevenforums.com/hardware-devices/282202-tv-turning-laptop-off-hdmi.html#post2322917

Lack of response in the old thread had me worried I may have posted in the inappropriate subforum.

 

[Gary]

I responded and if what you posted is correct there has to be a problem with your new TV since you can use your laptop on a different TV. The HDMI connection in the TV may be shorted out. Contact RCA or the store you bought it from.

 

[Mman14]

I responded and if what you posted is correct there has to be a problem with your new TV since you can use your laptop on a different TV. The HDMI connection in the TV may be shorted out. Contact RCA or the store you bought it from.

I updated this thread to say that I have since exchanged it for a different brand (Toshiba), and am experiencing the exact same issue

 

[Gary]

But the Laptop and cable work on other TV's that you have? Is that a correct statement?

 

[Mman14]

But the Laptop and cable work on other TV's that you have? Is that a correct statement?

It has worked in the past. I hadn't used HDMI for months, tried yesterday and here we are. Sorry I haven't been very clear

 

[Gary]

But the Laptop and cable work on other TV's that you have? Is that a correct statement?

So then if you cannot state for certain that this is a correct statement, go out and purchase a new HDMI cable.

 

[carwiz]

Try to feed the TV HDMI from another source using the same cable. (Such as a DVD/BD player or similar to make sure the TV input works.) And don't forget to change the "source" on the TV.

 

[Mman14]

Try to feed the TV HDMI from another source using the same cable. (Such as a DVD/BD player or similar to make sure the TV input works.) And don't forget to change the "source" on the TV.

Ill try and find something that has HDMI out. This TV is for my grandmother and she is lacking in technology