Laptop sticks on Toshiba flashscreen and won't boot windows.

[PeterMW]

The fault I’m experiencing is Windows will not always automatically boot. In addition, I also have a continually scrolling curser – the video shows this.
Link to google drive photos and a video are:

Drive map
IMG_20210706_143324.jpg - Google Drive
Google Drive: Sign-in

Cursor problem videos
Google Drive: Sign-in


When I turn on, my laptop moves from the Toshiba flashscreen (the one with the F2 and F12 message along the bottom of the screen), to a blank screen with no cursor. If I then hit any key, the cursor appears in the top left and a few seconds later Windows starts to boot and functions normally - about from the cursor problem.
Below is what I’ve done so, all of which have been unsuccessful.
1. Complete reinstall from my recovery drive 7 times.
2. Checked for viruses using COMODO on an external drive – all clear.
3. Checked the boot order and this shows the HDD as top of the list.
4. I’ve gone into the Repair Your Computer. First thing that happens here is that it scroll through all the countries and when it does settle down, I can only scroll down using the arrow keys, but not up. In order to select the correct country I have to use the touchpad.
5. I've uninstalled then reinstalled the synaptic pad drive - didn't work.
6. System Recover Options – Startup Repair. The results are Number of root causes =1; all the error codes are 0x0; and at ‘Root cause found’ it says “Boot status indicates the the OS booted successfully.
7. I’ve run chkdsk /f from the Command Prompt in Repair. Result was “Cannot lock current drive. Windows cannot run disk checking on this volume because it is write protected”
8. SFC -SCANNOW. Result
"There is a system repair pending which requires reboot to complete.."
I've rebooted (this time) 8 times but I still get this message.
9. I’ve tried running the following commands:
Bootrec /Fixboot
Bootrec /Fixmbr
Bootsect /nt60 all /MBR
Bootrec /RebuildBcd, - no joy
10. I’ve also tried running Bootrec.exe. This returned
“total identified Windows installations:0”.
As per the instructions I was following, I then entered the following commands:
Bcdedit /export C:\BCD_Backup – result “operation completed successfully”
ren c:\boot\bcd bcd.old – result “The system cannot find the file specified”
Bootrec /rebuildbcd
Interestingly, Bootrec /rebuildbcd kept entering itself at each command line prompt. After a couple of seconds, I could successfully overwrite it.
11. Phots of drive map with listings attached and also video showing my cursor problems.

Any ideas, please/

 

[SIW2]

I’ve run chkdsk /f from the Command Prompt in Repair. Result was “Cannot lock current drive. Windows cannot run disk checking on this volume because it is write protected”

That is because you are telling it to check the ramdrive the recovery media is booted into

You need to point chkdsk at the windows partition on your hard disk.

chkdsk D: /f

you need to replace D: with the windows partition letter as seen from booted media. Drive letter allocations are different from booted media

You can also run sfc from the booted media - point it at the windows partition on your hard disk:

example:
sfc /SCANNOW /OFFBOOTDIR=D:\ /OFFWINDIR=D:\windows

From your description of the trackpad it could possibly be a bios or a hardware issue.

Did you try resetting bios to defaults?

Did you try clearing cmos?

Do you have the latest bios?

enter your exact model and serial here for bios download:

Drivers & Software Support | Dynabook

 

[PeterMW]

Laptop sticks on Toshiba flashscreen and won't boot windows

Thanks for a such a quick reply.

Yes, I've flashed the BIOS, and I've also cleared CMOS.
Ran chkdsk and SCANNOW successfully and as you directed.

Btw, the scrolling cursor occurs even when I use an external mouse.

 

[SIW2]

Btw, the scrolling cursor occurs even when I use an external mouse.

You could try my boot media
Check if everything appears ok when navigating around in the booted media.
17514x86.iso
you can extract the iso to create bootable usb using this: View attachment Usb7ice.zip

It is a bit of a stretch to run win7x64 os on 2gb ram

can see the photo, but it tells us nothing useful.

cant see the video, your links just go to a sign in page.