Latest AMD Catalyst Video Driver for Windows 7

[Night Hawk]

You can see that problem on a desktop as well. When any model card series comes out the software/drivers on the cd may be buggy! I ran into that on the HD 2xxx series card here until the next Catalyst was available.

 

[zultar]

HELLLPPP!!!!
Have Win7 64 RC installed, ATI 4870 X2, system runs grreat until I try to start a game then POOF BSOD. Gives me an ATI something error.
I have booted in safe mode, uninstalled card and drivers and all ATI software a few times, and even installed new cat driver, and still same deal. Pissing me off grrrr.
Have tried running the games in compat mode with admin rights etc, and still no good. Other then going back to Vista I dont know what else to do, someoone lease help me

 

[Night Hawk]

First of all you need to slow down a bit and look at a few other things besides the catalyst versions. The first thing to be looking at there is the error information seen on any blue screen if seen. That is used to find out just what the problem is.

You could be seeing a hardware not driver fault while generally the information is useful since that may point to a specific device driver which could just as well be for sound as well as video. You could have a memory problem or some other fault now being seen with the card itself.

Another place to look is at the event viewer logs since that can often point out a specific manufacturer. Did you install the drivers for the board itself?

 

[smarteyeball]

I have booted in safe mode, uninstalled card and drivers and all ATI software a few times, and even installed new cat driver, and still same deal. Pissing me off grrrr.

After uninstalling the drivers, run driver sweeper in safemode as well and then reinstall catalyst.

Guru3D - Driver Sweeper

Cat drivers are either a breeze to install or a monumental PITA. There is no in between

Also as nighthawk suggested, check the event viewer. There could be something else that is causing the ati drivers to crap out.

 

[Night Hawk]

You don't need a 3rd party program to see the catalyst and drivers removed. Those come off easy by simply going into the "C:\ATI\support\Cat version\driver" sub folder and start up the installer from there.

Once that comes up you simply select the unistall option. ATI provides their own remover for the registy entries as well as the drivers themselves.

 

[O8h7w]

Hi, yes, I have a problem!

Got a windows driver working OK. But my screen is too small, 1024x768
My beloved ThinkPad has the ability to use a higher resolution and just scroll the screen when the mouse hits the edges... but Windows wont let me choose a higher resolution than the reported screen resolution! So I tried to install the Catalyst Control Center ...

Downloaded the 9.6 version without the driver. Came as an .exe, so I ran it. A program called "Catalyst Install Manager" installed an older C++ library and... "Catalyst Install Manager" - what? :S The installer seemed to be installing itself... how exciting!

And no sight of installing CCC. Except when I open the newly created folder, in which I find what seems to be installation packages... at least it is very alike what you usually find on installation CDs. There are a few setup.exe and similar but think I've tried them all and everyone started the very same CIM, which said that the C++ library and the CIM was already installed (would have been sorry if not) so that it couldn't do anything better than to reinstall those two.

All in all, I dont get the CCC to install at all. And I get the feeling I'm doing something wrong. Please help me, what can it be?

 

[stormy13]

O8h7w, welcome to the forums.

Did you try the shortcut that is found in the Catalyst Control Center folder in the Start-programs list, or right clicking on the desktop and selecting it from the context menu?

 

[O8h7w]

Thankyou for noticing me being new to this forum! It seems to be among the better ones

But obviously I was not clear enough in my first post. Nothing has been installed, except the C++ library and the CIM. Both visible nowhere but in the 'Uninstall a Program' -list. I suppose that is how it should be, only CCC has not been installed. So there is no such shortcuts to click...

 

[stormy13]

What you are running up against is that there is zero Windows 7 support for the video (X300 Mobility) in your laptop, and there wasn't even for XP (drivers were only provided from the laptop manufacturer). All is not lost if you're up to a little challenge. Go here,

Mobility Modder - DriverHeaven.net

and follow the instructions on how to mod the driver yourself so that it will (should) work on on your laptop.

 

[O8h7w]

Are you really sure about that?

I'm asking because nothing seems to be wrong with the driver, just with CCC. But then if CCC would install, you're saying it wouldn't recognize the driver anyway so I couldn't use it?

With XP all was running fine, pity 7 has me all hooked...

 

[stormy13]

To tell the truth I am surprised that any of it installed as there is no support for your video card in the drivers.

 

[Night Hawk]

Which catalyst did you download? Radeon or Mobility? Typically you wouldn't install the catalyst by itself unless the matching drivers were already on first. Obviously you have a different set causing the problem there since those are a different set to begin with. The wrong type of catalyst like for Radeon not Mobility will fail as well.

 

[Gazzasore]

This is where I go for the latest drivers
Graphics Drivers & Software

 

[Night Hawk]

That's the original support site seen there when AMD first bought out ATI. Since then they spruced things up a bit with the game.amd.com site. Drivers & Tools | GAME.AMD.COM

 

[smarteyeball]

You don't need a 3rd party program to see the catalyst and drivers removed. Those come off easy by simply going into the "C:\ATI\support\Cat version\driver" sub folder and start up the installer from there.

Once that comes up you simply select the unistall option. ATI provides their own remover for the registy entries as well as the drivers themselves.

In an ideal world, yes. But it's not an ideal world.

However, I've lost track of the times leaving it up to the ATI software to remove everything has failed resulting in nothing but shenanigans.

So yes, you sometimes DO need a 3rd party app to finish the job.

But then what would I know? I've only used my method multiple times which has always 100% resulted in a working CCC and driverset :sarc:

 

[Gazzasore]

Thats where it takes you when you have put in PC details

 

[Night Hawk]

In an ideal world, yes. But it's not an ideal world.

However, I've lost track of the times leaving it up to the ATI software to remove everything has failed resulting in nothing but shenanigans.

So yes, you sometimes DO need a 3rd party app to finish the job.

But then what would I know? I've only used my method multiple times which has always 100% resulted in a working CCC and driverset :sarc:

While I can't fully dismiss the help a 3rd party remover can be at times most software companies do provide their own form of driver/software removers at this point. I guess I've always been one of the more fortunate never having had the need for a special remover in all but a few rare circumstances in the last decade alone.

Another option often forgotten about on how to go about a manual removal of any device drivers is a simple trip into the device manager itself and selecting the uninstall option when right clicking on a particular item there.

 

[smarteyeball]

While I can't fully dismiss the help a 3rd party remover can be at times most software companies do provide their own form of driver/software removers at this point.

This is true and a lot the times they work quite well.

Another option often forgotten about on how to go about a manual removal of any device drivers is a simple trip into the device manager itself and selecting the uninstall option when right clicking on a particular item there.

This is good for removing the driver itself, however it doesn't address the rest of the components. (If installing the CCC suite as well)

Using the CCC suite example, removing the driver itself tends to break the CCC installed component which can manifest in all sorts of errors/crashes upon subsequent re-installation / driver updates. ie incorrect cat version compatibility with drivers which can and will led to crashes/bsod etc.

I only advocate the uninstall / clean process when a normal installation fails or exhibits problems afterwords.

A good rule of thumb is: Start off simple

Update over existing installation with no problems, your fine. The software did it's job.

Uninstall using the provided ATI software and then install. Again, no problems it's done it's job.

However if by Updating over existing installation and you experience one or many issues then it's time to save yourself safe the headache by using the uninstall normally /and then the driver sweeper cleanup.

It's simpler and more expedient to start from scratch and potentially eliminate any unnecessary troubleshooting techniques.

I've had a few driver releases that have been an absolute breeze to update - it works as advertised. But by the same token I have also had some installations that have fought tooth and nail to get working properly.

A lot of the problems users have posted about, I have experienced in one way or another. 9 times out of 10 an uninstall/clean routine has fixed the issue. If I didn't believe it worked, I would not consistently recommend it.

 

[Night Hawk]

The one thing I've noticed about the catalyst installer is that it will remove the existing software/drivers in order to install the newer version on. Now if you were reverting back to an older Cat/drivers you then need to be everything was off for a clean install of a previous update.

 

[smarteyeball]

Most of the time yes, that's how it works. However every now and then it just plays silly buggers seemingly with out rhyme or reason.

I also have a crossfire setup that could potentially compound the issue.

Don't get me wrong mate, I'm not saying your advice is wrong at all. I'm simply offering another method that I personally have found to work consistently whenever ATI installations go awry.