Solved Lenovo laptop locked me out. Asks for password which I did not set

[link626]

I've used windows for so long and have never experienced this problem.

New lenovo laptop with win7 home premium.
Created primary username on initial setup, but did not create password.

last night, computer goes to sleep, I wake it up, and it asks for the password to my primary username. But wait, I did not set a password in the first place!

so it has locked me out.


Does anyone know what happened?

I popped in a generic win7 installation disc to try to repair, but that doesn't work.

 

[boohbah]

its possible that the wake from sleep is set for asking for a password. i couldn't tell you how to get into a computer that thinks it has a password when it hasnt, but if you do manage it then check the wake settings

 

[link626]

but from the password screen, i rebooted the computer, and it still asks for password on start up.

On my old computers, i've always set a primary user and password, so i've never had this problem.

But this time I got lazy with no password.
and then this happens.


I just restored the computer using laptop recovery function, and I checked net user.
it says my account password never expires, and no password is required.

and it still locked me out. However I checked Power options, and it indeed asks for password on wake.

 

[boohbah]

its advisable to set a password, in some cases a virus/remote hacker can set a password on a un pass-worded computer locking the user out,

 

[link626]

i found my problem

I used lenovo facial recognition software last night, and it messed up my password. (added password)

 

[boohbah]

yeah, its a tricky one, im sorry i dont have an answer, possibly some of our more experienced members will be able to put a finger on it for you.
hang in there.

 

[SIW2]

You will need somthinmg bootable to clear/reset the password.

There is a boot disc here which has that:

https://skydrive.live.com/#cid=B0A22789320E3247&id=B0A22789320E3247!345

d/l REP.7z

Unzip it with 7-zip.

Burn the iso to cd.

Boot it up on the machine you can't get into.

Ther is program on there to blank passwords.

 

[boohbah]

i see you got it solved ,well done, i think you edited your post#5 making my post #6 look odd,

in any case well done. glad you are back in.

 

[SIW2]

Is it solved - or does the OP now know why it happened - but hasn't fixed it?

Can't tell from the posts.

 

[boohbah]

yeah its not clear, i was seeing the solved tick ,so assumed its fixed.

 

[link626]

sorry, yeah, it's solved.

culprit is lenovo facial recognition "security" software.

While setting up the software, it added a password to my windows account and locked me out.

whatever password you type into the lenovo software will be your new Windows account password.
the Lenovo software doesn't warn you about that beforehand.

 

[edwar]

So you have or you have not fixed it? If you have please post the steps you took to fix it so others may learn from your experience.

If you haven't fixed it then post that also as no one looking at this thread can tell if has or has not been fixed.

Thanks.

 

[Lady Fitzgerald]

I've disabled that software in my Lenovo since I have a piece of tape over the web cam. I never use the cam and it's too easy for someone to hack into it.