Lexmark C500 colour laser printer

[pcastric]

This is my first post on this forum and hope someone can help me.

I purchased a Dell Inspiron 1764 last Thursday and it is running Win 7 home Premium 64bit.

A Lexmark C500 colour laser printer is hooked up to my old Dell Inspiron 6400 running XP 2005 media edition SP3.

I tried installing the printer on my new laptop through the "Add Printer" option but the printer driver for the C500 was not listed. I tried installing a driver from the CD I got with the printer but it returned a message advising was wrong OS. I then called Lexmark and was advised the C500 is not supported any longer.

Is there a driver for my printer I can install (read there is a driver for Vista 64bit) so that I don't have to go and purchase a new printer.

 

[Darryl Licht]

This is my first post on this forum and hope someone can help me.

I purchased a Dell Inspiron 1764 last Thursday and it is running Win 7 home Premium 64bit.

A Lexmark C500 colour laser printer is hooked up to my old Dell Inspiron 6400 running XP 2005 media edition SP3.

I tried installing the printer on my new laptop through the "Add Printer" option but the printer driver for the C500 was not listed. I tried installing a driver from the CD I got with the printer but it returned a message advising was wrong OS. I then called Lexmark and was advised the C500 is not supported any longer.

Is there a driver for my printer I can install (read there is a driver for Vista 64bit) so that I don't have to go and purchase a new printer.

Im sorry to tell you pcastric, but lexmark's website shows only a 32bit Vista driver. You may want to try it just in case... as many vista drivers work under Win7. The issue here may be the 64 vs 32 bit.
Lexmark - United States

 

[pcastric]

Thanks Darryl for your quick response.

I will attempt to install it and see what happens - bottom line is that I really dont want to go out a purchase a new printer just because of a printer driver (wife was not too pleased when I purchased new laptop).

I will do another search as I did see a Vista 64 bit driver somewhere.

In any case, I will let you know what happens.

Pierre

 

[CommonTater]

This is my first post on this forum and hope someone can help me.

I purchased a Dell Inspiron 1764 last Thursday and it is running Win 7 home Premium 64bit.

A Lexmark C500 colour laser printer is hooked up to my old Dell Inspiron 6400 running XP 2005 media edition SP3.

I tried installing the printer on my new laptop through the "Add Printer" option but the printer driver for the C500 was not listed. I tried installing a driver from the CD I got with the printer but it returned a message advising was wrong OS. I then called Lexmark and was advised the C500 is not supported any longer.

Is there a driver for my printer I can install (read there is a driver for Vista 64bit) so that I don't have to go and purchase a new printer.

So the printer is hooked up to your Desktop/XP machine...

Are these machines networked on a router?

Of so...
On the XP machine go to your printer's property page and select Sharing ... set the printer up to share on your network.

Wait about 10 minutes for network enumeration to catch up.

Go into your laptop and select "Add a printer"... select Network printers and add the printer. A small protocal driver will install on your laptop and now you can use the printer while it's connected to the desktop machine.

 

[pcastric]

Nice to hear from someone from Ontario (I live in Orleans which is a suburb in the east part of Ottawa).

Yes I do have a network and router and will try your suggestion when I get home tonight.

Many thanks.

Pierre

 

[CommonTater]

Nice to hear from someone from Ontario (I live in Orleans which is a suburb in the east part of Ottawa).

Yes I do have a network and router and will try your suggestion when I get home tonight.

Many thanks.

Pierre

You may have to wrestle with it just a little... Printer sharing is driven, in part by the printer's drivers themselves so getting the two machines talking to one another can be a bit of a headache at first... Just remember to read the screens as they appear and explore the options you have available.

I'm sure you'll do fine.

 

[Darryl Licht]

This is my first post on this forum and hope someone can help me.

I purchased a Dell Inspiron 1764 last Thursday and it is running Win 7 home Premium 64bit.

A Lexmark C500 colour laser printer is hooked up to my old Dell Inspiron 6400 running XP 2005 media edition SP3.

I tried installing the printer on my new laptop through the "Add Printer" option but the printer driver for the C500 was not listed. I tried installing a driver from the CD I got with the printer but it returned a message advising was wrong OS. I then called Lexmark and was advised the C500 is not supported any longer.

Is there a driver for my printer I can install (read there is a driver for Vista 64bit) so that I don't have to go and purchase a new printer.

So the printer is hooked up to your Desktop/XP machine...

Are these machines networked on a router?

Of so...
On the XP machine go to your printer's property page and select Sharing ... set the printer up to share on your network.

Wait about 10 minutes for network enumeration to catch up.

Go into your laptop and select "Add a printer"... select Network printers and add the printer. A small protocal driver will install on your laptop and now you can use the printer while it's connected to the desktop machine.

Tater:

He (OP) still needs a Win7 driver (or compatible)... in a network setup the client PC (Win7 in this case) will obtain the printer drivers from the print server (WinXP in this case). That XP driver wont do the trick for him as he originally stated in post #1.

 

[CommonTater]

[He (OP) still needs a Win7 driver (or compatible)... in a network setup the client PC (Win7 in this case) will obtain the printer drivers from the print server (WinXP in this case). That XP driver wont do the trick for him as he originally stated in post #1.

Perhaps I misread but I got that he was trying to hook the pringer up directly to the Win7 laptop which would require the Win7 driver... but There is no win7 driver...nWhich is why I suggested sharing...

He should be able to do this with the protocal driver for x86... He should not have to install the printer driver itself in his Win7 machine if he's sharing the printer.

But I've been wrong before... If you have better knowledge of this, by all means feel free to help the OP...

 

[pcastric]

Thanks everyone for your comments. In order to find a solution, let me detail what I am trying to do.

Here is what I have:
Lexmark C500 colour laser printer (no wifi)
Dell 6400 laptop running XP 2005 Media Edition SP3
Brand new Dell 1764 laptop running Win 7 Home Premium
D Link router
AOL Modem

What I'm trying to do:
Ran the Add Printer option on my new Dell 1764 in order to install printer driver
Inserted driver CD got with printer
Message was returned saying that driver was not compatible with OS
Called Lexmark support and was advised they do not support the C500 printer and therefore do not have a Win 7 compatible driver

Problem
I cannot plug my printer to my new laptop as I cannot install a printer driver
I can access my old laptop through my network but cannot send something to print because there is no printer driver for my new laptop

Aside from purchasing a new Win 7 compatible printer, what can I do?

 

[CommonTater]

Thanks everyone for your comments. In order to find a solution, let me detail what I am trying to do.

Here is what I have:
Lexmark C500 colour laser printer (no wifi)
Dell 6400 laptop running XP 2005 Media Edition SP3
Brand new Dell 1764 laptop running Win 7 Home Premium
D Link router
AOL Modem

What I'm trying to do:
Ran the Add Printer option on my new Dell 1764 in order to install printer driver
Inserted driver CD got with printer
Message was returned saying that driver was not compatible with OS
Called Lexmark support and was advised they do not support the C500 printer and therefore do not have a Win 7 compatible driver

Problem
I cannot plug my printer to my new laptop as I cannot install a printer driver
I can access my old laptop through my network but cannot send something to print because there is no printer driver for my new laptop

Aside from purchasing a new Win 7 compatible printer, what can I do?

Ok have you gone into the old XP machine and set the printer up for sharing?
It's pretty easy, just right click on the printer, select properties and then "share".

Now comes the fun... you need to downgrade the Win7 machine to talk to the XP system...

The general instructions for that are here ...
http://www.sevenforums.com/network-...-server-needs-access-win7-pcs.html#post684650

Follow the steps exactly... Of prime importance make sure they are both on the same workgroup...

This will give you both file and printer sharing.

Now from the Win7 open any folder and click on network... you should see the printer on the other machine... Finally in control panel go to "Devices and Printers"... at the top click "Add a Printer"... There will be a short flurry of activity as the protocal driver for shared printers is installed ... You DO NOT need to install the printer's drivers on your Win7 machine (which is why I suggested sharing)... from there you should be able to print on the Win7 machine and have it come out on the XP machine.

If this doesn't work well...

 

[Darryl Licht]

I am pretty sure if it didnt work when hooked directly to the Win7 PC... it isnt going to work when shared off the XP machine.

And... you will still need a driver! Which will be isnt available for 64bit OS. There is a slim chance the 32 bit driver may work... but I too am human and therefore wrong occasionally!

One reason there is an "Additional drivers" in the shared printer's properties dialog box is to add drivers for that printer for other OS's. For example, my Win7 Ultimate 64bit PC acts as both a print and media server to my other PC's, 3 of which are Win7 (2 32bit, 1 64bit), one still XP 32bit. My "server" has the drivers for all 3 OS's and the "clients" pulled their drivers from the "server" when I installed the drivers.

So... pcastric, were you able to try the Vista drivers when connected directly to printer? If so, what happened?

 

[CommonTater]

I am pretty sure if it didnt work when hooked directly to the Win7 PC... it isnt going to work when shared off the XP machine.

And... you will still need a driver! Which will be isnt available for 64bit OS. There is a slim chance the 32 bit driver may work... but I too am human and therefore wrong occasionally!

One reason there is an "Additional drivers" in the shared printer's properties dialog box is to add drivers for that printer for other OS's. For example, my Win7 Ultimate 64bit PC acts as both a print and media server to my other PC's, 3 of which are Win7 (2 32bit, 1 64bit), one still XP 32bit. My "server" has the drivers for all 3 OS's and the "clients" pulled their drivers from the "server" when I installed the drivers.

So... pcastric, were you able to try the Vista drivers when connected directly to printer? If so, what happened?

Ok... it turns out you may be right about this. I'll let you take it from here...

 

[pcastric]

I purchased thre Windows Anytime Upgrade from Window 7 Home Premium to Professional in order to get XP functionality. What the upgrade did was install a Virtual PC which mimics an XP machine.

I launched the Virtual PC and XP was launched. I was able to install the C500 printer and driver. I hooked up my C500 printer to my new laptop and tried to print text I entered into the notepad and nothing happened.

What now????

Pierre

 

[Darryl Licht]

I purchased thre Windows Anytime Upgrade from Window 7 Home Premium to Professional in order to get XP functionality. What the upgrade did was install a Virtual PC which mimics an XP machine.

I launched the Virtual PC and XP was launched. I was able to install the C500 printer and driver. I hooked up my C500 printer to my new laptop and tried to print text I entered into the notepad and nothing happened.

What now????

Pierre

Were you trying to print from XP Mode or Win7?

 

[pcastric]

Trying to print from XP mode.

I tried printing from the Win 7 mode. To test printing in Win 7, I typed something in notepad, clicked print - in the print window, my printer is not displayed in the list of printers that I can send the printing to.

 

[Darryl Licht]

Have you tried the Vista driver?

Wish you hadnt spent that upgrade $ to try it... hope your wife doesnt find out about that! LOL!

 

[pcastric]

The wife already knows that the printer is not compatible with Win 7. I just spent the past 2-hours with Dell support - tech downloaded a similar driver but no go.

I will probably go out and purchase a cheap printer and whenever I have to print laser quality, I'll do it on my old laptop which my laser works on.

I will probably also call Lexmark and ask if they could recommend a driver which is compatible with the C500.

In any case, I will let you guys know what happens.

Thanks again for your suggestions.

 

[CommonTater]

The wife already knows that the printer is not compatible with Win 7. I just spent the past 2-hours with Dell support - tech downloaded a similar driver but no go.

I will probably go out and purchase a cheap printer and whenever I have to print laser quality, I'll do it on my old laptop which my laser works on.

I will probably also call Lexmark and ask if they could recommend a driver which is compatible with the C500.

In any case, I will let you guys know what happens.

Thanks again for your suggestions.

I hope nobody minds if I jump in here with one more of my suggestions...

You still don't need to do that... if you get file sharing working between the two machines you can open the file, which is on the Win7 machien, from the XP machine (I gather you have the software installed there as well) and print it from there...

 

[Darryl Licht]

The wife already knows that the printer is not compatible with Win 7. I just spent the past 2-hours with Dell support - tech downloaded a similar driver but no go.

I will probably go out and purchase a cheap printer and whenever I have to print laser quality, I'll do it on my old laptop which my laser works on.

I will probably also call Lexmark and ask if they could recommend a driver which is compatible with the C500.

In any case, I will let you guys know what happens.

Thanks again for your suggestions.

If you dont need color, there are some pretty good and inexpensive laser printers out there! Many including built in wireless today!

I got an $80 Brother 19 months ago and after I used up the starter cartridge... I'm still printing on 1st full cartridge! 14 months later, and when I recently checked my printer properties; it still shows 34% life left!! And I print a lot!

 

[pcastric]

Ongoing printer story....

It's Tuesday, April 27, 2010, the weather outside is cold and it snowed most of the day and turned into rain then turned into snow once more and I still cannot print!

As noted in my previous emails, I upgraded my Win 7 home ultimate to Win 7 Professional. My Win 7 laptop is talking to my XP laptop and vice versa.

I launched the XP mode on my Win 7 laptop and was able to install the Lexmark C500 printer and driver. I loaded notepad, typed a few words and tried to print - still no go.

Called Lexmark support and pointed out that the printer had successfully been installed on the XP mode and still could not print. Tech replied my C500 was old technology (10 years old) and not supported. Pointed out that it did work on my XP mode as the XP Mode was not a "true XP box" and therefore the real OS was still Win 7 eventhough I was in the XP mode.

Is the tech correct in his statement or is he just trying to sell me a new printer?

Pierre