have an LG slim portable DVD writer. model GP30NB30.
s/n 206H1AL0.... ROM versions 1.00.
to be honest i don't know if this thing got switched out of my desk drawer with some other model usb dvd writer i had been using which worked. i have a few of these portable usb dvd drives and they all look the same, but i'm pretty sure this one has worked.
went to use it today and on work computers where i'm pretty sure it has worked in the past, now windows shows it as "unrecognized device, driver not installed". This was on some computers that have not had windows update in a while, some of which are off network lab computers which are pretty reliable and never have a problem. I tried it on a test pc that has all windows updates as of now, same deal.
In device manager it shows up as a problem device with yellow triangle.
I try it on my home pc, and that says driver installed but then shows up as Unkown Device under Universal Serial Bus Controllers in device manager. I did windows update with it connected as unknown device and windows update did not help. go under device manager and look at the properties of device, Hardware ID comes up as unknown. The driver key property shows up as
{36fc9e60-c465-11cf-8056-444553540000}\0030.
In every case, this usb dvd writer never shows up under my computer, or in disk manager.
anyone know of a way to troubleshoot this more to figure out why the generic usb cdrom driver in windows does not work for this device?
i'd be willing to update the firmware of this thing with anything to make it work.
this is all on Windows 7 sp1 64-bit.
I have also tried uninstalling from device manager, rescan and letting it check online via windows update for driver, it comes back saying driver is up to date but still shows up as unknown device.
s/n 206H1AL0.... ROM versions 1.00.
to be honest i don't know if this thing got switched out of my desk drawer with some other model usb dvd writer i had been using which worked. i have a few of these portable usb dvd drives and they all look the same, but i'm pretty sure this one has worked.
went to use it today and on work computers where i'm pretty sure it has worked in the past, now windows shows it as "unrecognized device, driver not installed". This was on some computers that have not had windows update in a while, some of which are off network lab computers which are pretty reliable and never have a problem. I tried it on a test pc that has all windows updates as of now, same deal.
In device manager it shows up as a problem device with yellow triangle.
I try it on my home pc, and that says driver installed but then shows up as Unkown Device under Universal Serial Bus Controllers in device manager. I did windows update with it connected as unknown device and windows update did not help. go under device manager and look at the properties of device, Hardware ID comes up as unknown. The driver key property shows up as
{36fc9e60-c465-11cf-8056-444553540000}\0030.
In every case, this usb dvd writer never shows up under my computer, or in disk manager.
anyone know of a way to troubleshoot this more to figure out why the generic usb cdrom driver in windows does not work for this device?
i'd be willing to update the firmware of this thing with anything to make it work.
this is all on Windows 7 sp1 64-bit.
I have also tried uninstalling from device manager, rescan and letting it check online via windows update for driver, it comes back saying driver is up to date but still shows up as unknown device.
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My Computer
At a glance
Windows 7 x64, ultimate/pro/home, SLES x86 & ...intel & amdyesgtx970
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- homebuilt & dell & sgi
- OS
- Windows 7 x64, ultimate/pro/home, SLES x86 & ia64
- CPU
- intel & amd
- Motherboard
- yes
- Memory
- yes
- Graphics Card(s)
- gtx970
- Sound Card
- same as memory
- Monitor(s) Displays
- benq 27"
- Screen Resolution
- 2560*1440
- Hard Drives
- many
