"Limited Access"

[Gabriela]

Hi. I have a COMPAQ Presario CQ62-215DX Notebook. This laptop ran very well until the day its internet suddenly failed. When I try to connect to my WiFi connection, it says "The computer currently has limited connectivity to X". I tried troubleshooting, and it said there was a problem with my network adapter. I went to Control Panel > Hardware & Sound> Device Manager. From there, I disabled and enabled all of my adapters, but my internet was still non-functional. The problem isn't my router, because my husband and kids are connected perfectly. Is there a way to solve this issue, or do I have to get an expert to help me out? If there is a way, please state it step-by-step.

EDIT: I saw on a thread that I should try uninstalling and re-installing an updated network adapter, but how am I supposed to do that without internet?

Thank you

 

[profdlp]

...I saw on a thread that I should try uninstalling and re-installing an updated network adapter, but how am I supposed to do that without internet?...

Use your husband's computer to download the latest driver, then copy it to a thumbdrive or burn it to a CD or DVD. After you uninstall the current adapter you can then reinstall it from the thumbdrive or disc.

 

[Gabriela]

Oh, of course! Thank you so much

 

[profdlp]

Let us know how it goes.

 

[ianbrylle29]

I have the same problem. like every minute or so after I connected there is a yellow mark on the wifi icon. saying limited access and when i try to troubleshoot it it tells me that wireless adapter or access point problem and sometimes gateway not available. I was looking for a solution in different forums but nothing helped.