Limited connectivity to network with no errors

[celtimcbagpipes]

I had updated my laptop then allowed it to restart to finish the updates it did the install restart thing 5 times then finally booted up then turned it off for the day. I booted the device up the next day and it said that the computer was not turned off properly and needed to scan for errors even though i turned it off properly, it sat saying it would scan for around 5 minutes and then proceeded to start windows without scanning. When windows launched I then received a 0x800742c error and my firewall would service would not start and to top it off the network is stating limited connectivity. Also when i used ipconfig before i noticed that my ip prefix is 169. Cottonball helped me fix the firewall issue which come to find out was due to a few registry errors, but the network issue is still present any help would be greatly appreciated.

Thanks,

It is a wireless connection issue

ISP is Cableone

Cable connection

Modem is a ARRIS TG862 and the Router is a Belkin F9K11002V1

Antivirus is Microsoft Essentials and Windows Firewall

View attachment New Text Document.txt

I ran the Xirrus program but didn't feel like searching for my prnt scrn location ill get it if it is needed it said failure to connect to DNS i assume due to my ip starting with 169 rather than 192

 

[chev65]

I had updated my laptop then allowed it to restart to finish the updates it did the install restart thing 5 times then finally booted up then turned it off for the day. I booted the device up the next day and it said that the computer was not turned off properly and needed to scan for errors even though i turned it off properly, it sat saying it would scan for around 5 minutes and then proceeded to start windows without scanning. When windows launched I then received a 0x800742c error and my firewall would service would not start and to top it off the network is stating limited connectivity. Also when i used ipconfig before i noticed that my ip prefix is 169. Cottonball helped me fix the firewall issue which come to find out was due to a few registry errors, but the network issue is still present any help would be greatly appreciated.

Thanks,

It is a wireless connection issue

ISP is Cableone

Cable connection

Modem is a ARRIS TG862 and the Router is a Belkin F9K11002V1

Antivirus is Microsoft Essentials and Windows Firewall

View attachment 305653

I ran the Xirrus program but didn't feel like searching for my prnt scrn location ill get it if it is needed it said failure to connect to DNS i assume due to my ip starting with 169 rather than 192

According to Msoft that error number "0x800742c means that the Windows firewall isn't working correctly and that the machine may be infected with malware. Most likely the network break down is due to problems that don't have anything to do with the actual network.

They show a list for trouble shooting this problem that you might want to go through. If there were registry problems then there could easily be more. I'm not so sure that all these problems were caused by Windows update.

?0x8007042c? error message when you try to start Windows Firewall

It might also help to reset the Windows firewall to default settings.

 

[celtimcbagpipes]

as stated in my post the 0x800742c error has been resolved, the present issue at hand has to do with connecting to my network, there are no hardware or software issues according to the device manager.

thanks,

 

[xoulu]

What happens when you hardwire in the laptop? Is your IP the same prefix as 169 or 192? Are you able to get online with the hardwire?

It seems that your laptop is not even connected to your router as you don't have a default gateway.
If your able to get the proper IP address via hardwire, you may need to reset your IP settings for your wifi settings.
Also remove the wireless connection and setup the connection again to see if you get the right address.

Hope that helps

 

[Slartybart]

169.254.x.x is an AIPIPA address.

It usually means that your configured for automatic IP address, but the DHCP cannot be reached.

You can try a static IP address in the alternate configuration tab of IPv4 properties page
192.168.0.43 or (192.168.1.43) depending if the subnet is 0 or 1
the subnet mask is 255.255.255.0
the gateway is 192.168.0.1 or (192.168.1.1) depending if the subnet is 0 or 1

The primary DNS servers can be the same as your gateway
and alternate DNS servers can be a public DNS (Google is 8.8.8.8 or 8.8.4.4)

 

[celtimcbagpipes]

I have tried releasing and resetting ip settings in cmd but it tells me unable to make changes due to not having access to ISP, and with a wired connection i have the same problem limited to no connectivity. I have also tried uninstalling network devices and turning the computer off then resetting router and then after rebooting laptop and still in the same boat. I have also tried to set my ip up manually but i believe i left a couple things out now that i read Slartybart's post. ill give that a try and let you guys know what happens. Although i have not tried to reset ip in cmd while having a wired connection dont know if it would have a different outcome or not, i suppose ill try that out as well.

Thanks,

 

[xoulu]

What was the ip you got when you plugged it in hardwired?

Post another text document with it when you have it plugged in

 

[chev65]

as stated in my post the 0x800742c error has been resolved, the present issue at hand has to do with connecting to my network, there are no hardware or software issues according to the device manager.

thanks,

Yes but since you are still having problems then it's advised to reset the Windows firewall to default settings.

When there are problems with Windows updates it's best to use the system restore feature to return to a previous state of operation before the problematic updates were installed.

It also sounds like your Belkin router requires a reset.

 

[celtimcbagpipes]

ok so far I have reset Windows Firewall to default settings and restarted computer with no change, and ran a wired connection and wireless ipconfig and on the ipconfig i received the same on both the wired connection is attached.

View attachment wired connection.txt

 

[chev65]

ok so far I have reset Windows Firewall to default settings and restarted computer with no change, and ran a wired connection and wireless ipconfig and on the ipconfig i received the same on both the wired connection is attached.

View attachment 305910

The ipconfig/all shows a bit more. Resetting the router might be a good idea at this point.

Usually just running the system file scan sfc /scannow in an elevated command prompt, followed by resetting TCP/IP resetting winsock flushing the DNS and renewing the IP will fix these types of problems.

After completing the sfc scan and rebooting, Unzip and run the file below in order to reset the network stack.

 

[xoulu]

Your getting the 169 ip address because your computer cant connect to your router
Did you do the netsh reset? Have you tried the flush dns?

(Do this in safe mode)
One thing you have to do is make sure IP4 and IP6 is all obtain automatically
Go to "advance" and make sure DHCP is enable nothing in default gateway, if there is anything in there remove it.
Go to DNS tab and make sure nothing is in both address, as for the "WINS" tab make sure nothing is in there.
Reset IP settings

ipconfig /release
ipconfig /renew
netsh int ip reset reset.txt
netsh winsock reset catalog

^^ Do chev65 instead of the top since sfc /scannow does all that

Once you do that disable the Local Area connection and restart and re enable it
Do IP config again and see if it is still the 169 ip address.
If it is still 169 ip address, try with another computer to see if that computer gets a 169 address

 

[Slartybart]

ok, your IP is still the AIPIPA address: Autoconfiguration IPv4 Address. . : 169.254.73.108

I suggested a static address in post 5, but that was when you were testing wireless (I think)

Can you make a similar change for the wired connection? Except make the host 45 instead of 43
192.168.0.45 or (192.168.1.45) depending if the subnet is 0 or 1

I said to make the configuration on the alternate tab, try that for wired first, then if that doesn't work
set the alt config back to obtain IP and DNS and make the same config change on the primary config (general tab)

Please post a screen shot of the configuration changes you make, thanks.

See http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

.

 

[Slartybart]

Too many cooks?!

Chev65 is very good at comm stuff.

Follow post# 10 before anything else. I'm stepping back for a while.

Bill
.

 

[celtimcbagpipes]

so I should run the sfc /scannow, restart the computer, reset the ip and what not manually, then unzip and run the file? or is the job of said file to do the resetting? guess i should have read the name of the program LOL ill try it out chev thanks

 

[celtimcbagpipes]

i went with what chev65 said still same issue and I had reset my belkin router about a day and a half ago to factory settings ipconfig /all still has the 169 ip prefix

View attachment New Text Document.txt

 

[Slartybart]

i went with what chev65 said still same issue and I had reset my belkin router about a day and a half ago to factory settings ipconfig /all still has the 169 ip prefix

View attachment 305924

Please run the IPresetALL in Chev65's zip folder

 

[celtimcbagpipes]

did that and those are the results

 

[Slartybart]

Sorry, must have missed it (even in my quote ! )

Ok, it looks as though you're back on wireless, is that correct?

I'd like to stick with a wired connection until this is resolved, then move to wireless - ok?
It's just easier to diagnose.

Try a static IPv4 config on the General tab for your Ethernet adapter (use host 45)
You can try a static IP address in the alternate configuration tab of IPv4 properties page
192.168.0.45 or (192.168.1.45) depending if the subnet is 0 or 1
the subnet mask is 255.255.255.0
the gateway is 192.168.0.1 or (192.168.1.1) depending if the subnet is 0 or 1

The primary DNS servers can be the same as your gateway
and alternate DNS servers can be a public DNS (Google is 8.8.8.8 or 8.8.4.4)

Please post a screen shot of the configuration and run another ipconfig /all - post that too.

Thanks,

Bill
.

 

[chev65]

did that and those are the results

Did it pass the sfc scan or did it show problems that were not fixed?

Is there any type of anti virus software installed on this machine?

Are other machines able to pick up a connection from this router?

 

[celtimcbagpipes]

havent tried what barty said to yet, no there were no problems chev it passed the sfc scan, it has microsoft security essentials, and there are several other machines on the network preforming without a problem.