Linksys router problems

[trashdog]

I just purchased a NETSYS WRT120N Home Router to replace my older NETSYS router that had ceased to function. To make a long story short I try to use the router and the computer doesn't see the router.

I can't get the router to work. I can only get the internet to work by wiring directly to the cable modem. This is driving me crazy. I need wireless internet for my laptop in the other room.

I get an error message that tells me the IP is bad or some sort of message when the router is hooked up. When the router isn't hooked and it's wired directly to the cable modem box everything seems to work fine. I want a home wireless network again, PLEASE HELP MEEEEEEEEEEEEEEE!!!

 

[trashdog]

I tried to install the router again and during the install program it says that it can not detect my router. Everything is plugged in correctly and I have tried the whole power cycle thing repeatedly. Do you think my NIC card may be bad or going bad? I'm grasping at straws here.

 

[trashdog]

Any help at all would be greatly appreciated. I tried to repair the connection with Windows 7 but it said it had a bad ip address. How can an IP Address be good one day and bad the next?

 

[Adrian]

Welcome

Welcome to Windows 7 Support forums.
In order for us to assist in trouble shooting please fill out your system specs completely.

Adrian

 

[Adrian]

I just purchased a NETSYS WRT120N Home Router to replace my older NETSYS router that had ceased to function. To make a long story short I try to use the router and the computer doesn't see the router.

I can't get the router to work. I can only get the internet to work by wiring directly to the cable modem. This is driving me crazy. I need wireless internet for my laptop in the other room.

!!!

Well we can eliminate your NIC card as it does function through direct connect.
WHats failing is the TX/RX part of your laptop when you try to go wireless.
I'm guessing you are attempting to use the router straight out of the box?
If so you may need to update your wirless card driver on your lap top.
Is the router recognised on the host computer?
Can you describe your system configuration?

 

[Adrian]

Screen shots

Are you able to provide screenshots?

 

[Adrian]

I want to make sure

Is this your router?

 

[trashdog]

Yes that's the router. The problem I'm having is with the desktop. I'm trying to wire it up in my living room so the laptop can get the signal in the bedroom.

System specs are as follows

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name JOHN-PC
System Manufacturer Dell Inc.
System Model Dell DM061
System Type X86-based PC
Processor Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz, 2128 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. 2.4.0, 5/24/2007
SMBIOS Version 2.3
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name John-PC\John
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 2.00 GB
Available Physical Memory 862 MB
Total Virtual Memory 4.00 GB

 

[trashdog]

The reason I was suspecting the NIC card was that the DS light on the cable modem is yellow, while all the rest are green. The cable modem is a UBEE D3.0

 

[trashdog]

Anyone got any ideas before I put in a new NIC Card. I've tried the IPCONFIG /release and IPCONFIG /renew but when I do the renew it gives me an error message.

 

[Adrian]

Anyone got any ideas before I put in a new NIC Card. I've tried the IPCONFIG /release and IPCONFIG /renew but when I do the renew it gives me an error message.

Again, I do not think its the NIC as you stated, when you connect directly to your pc you have internet access. I suspect you may need to upgrade your firmware for the router.
Access your router and review the firmware version, then go to your support page for Cisco and review if there are updated versions of your particular router and if there are d/l and reflash your router.

 

[Adrian]

Access your Router

Access your router using your web browser.
In your browsers address bar type the following: http:\\192.168.1.1

You will be prompted for the account name: admin
Then you will be prompted for password: admin
Next go to status and you will see your firmware version and date.
I attached an image for you to look at.

 

[trashdog]

I'll give that a try once I get home from my holiday. Thanks

 

[Barman58]

Also check that the DHCP server settings on the PC are set to automatic and the dhcp server is on in the router.

I have seen this sort of error caused by the old router address being manually entered in network settings

 

[aem]

So the laptop is picking up the SSID fine, just you cannot browse the internet.
I guess check the router to have auto config DHPC, check that you have assigned it 192.168.1.1 as the router's IP, subnet mask 255.255.255.0. and like barman said check your pc's ipv4 to see all IP is set to dynamically assigned (ie auto detect). The DNS should be profiled by your ISP DHCP server. This is what will get you to server the net.

 

[trashdog]

Let's start from the beginning. I've connected the router to the computer to the internet and to the modem. I run the installation software and it hangs at detecting modem. What should I try next?

I also am unable to get to the internet on the computer.

I tried to do http:\\192.168.1.1 in IE is unable to connect to the router.

 

[trashdog]

windows 7 sees the router and but doesn't know what it is. It has an IP Addy of 127.0.0.1 and a MAC address of unavailable.

I'm flummoxed....lol

 

[aem]

Before you connect the router. Can you confirm you can access the internet by directly connecting to the modem?

I assume this is your setup

Modem (wan port) < ----> router (internet port)

router (LAN port, 4-ports?) <-------> Pc (ethernet port).

You should be able to fire up 192.168.1.1 from your pc browser, make sure you clear all cookies and cache.

 

[zzz2496]

Let's start from the beginning. I've connected the router to the computer to the internet and to the modem. I run the installation software and it hangs at detecting modem. What should I try next?

I also am unable to get to the internet on the computer.

I tried to do http:\\192.168.1.1 in IE is unable to connect to the router.

How exactly did you wire it all together? The correct setup is PC -> [LAN ports]Linksys[Internet port] -> modem. Can you make pictures of the wiring?

zzz2496

 

[trashdog]

I'm connecting to the internet now through the computer wired direct to the cable modem. I've wired it correctly it's the same wiring pattern as my old linksys modem. If it's any help I don't think there was anything wrong with my old linksys router. One day it just stopped working, and this new one never has worked. Not sure why? Was there a security update or something that would disable routers?